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Any experience on OneProvider my guys?
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Any experience on OneProvider my guys?

valkvalk Member
edited November 5 in Help

So basically I wanna buy a cheap dedi (especially the Atom one) and OneProvider kinda fits my requirements, but I have seen some bad reviews on trustpilot and blah blah, anyway I'm just asking if who has a server on there and what's your experience with the provider?

Thank you much.

Comments

  • With atom chip. You can buy it from Scaleway

  • valkvalk Member

    @th3r00t said:
    With atom chip. You can buy it from Scaleway

    Scaleway doesn't want to send the SMS verification code...

  • thedpthedp Member
    edited November 5

    No experience with OneProvider but my last Atom was from Kimsufi.

    Thanked by 1valk

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  • Shot2Shot2 Member

    If you know how to properly manage your own server, and if you don't run into hardware/network problems (requiring the Oneprov staff to contact the server providers), there's nothing particularly wrong with that reseller.

    Providing less than /64 means "we are clueless about IPv6". My geekbench results. I haz BuyVM, OneProv, Veesp.

  • valkvalk Member

    @Shot2 said:
    If you know how to properly manage your own server, and if you don't run into hardware/network problems (requiring the Oneprov staff to contact the server providers), there's nothing particularly wrong with that reseller.

    Ik how to manage a server, but what I'm talking about is their performance, bandwidth, the delivery time (given that the reviews are mostly complaining about that)

  • Good. Not so special, but good. I had a server with them, it was provided in about an hour (wasn't on their offer, but still 1 in stock). The performance was ok. For an Atom ... Ok. Better than a VM, definitely.

    Thanked by 1valk
  • I've never had any real problems with them, but granted i've probably only had a server from them for a total of 6-8 months combined (different models for a varying time). From what I've gathered, if you use a lot of BW on the unmetered/fair use models, they will limit your port to 100Mbps. I've also read that they do sometimes have a bit of a poor customer service experience and wait times for answers to tickets can be quite high. One time I had a shitty drive in a server they did take about a week to change it, but it was a super cheap server so it was no biggy.

    Thanked by 1valk
  • Shot2Shot2 Member
    edited November 5

    @valk said:

    @Shot2 said:
    If you know how to properly manage your own server, and if you don't run into hardware/network problems (requiring the Oneprov staff to contact the server providers), there's nothing particularly wrong with that reseller.

    Ik how to manage a server, but what I'm talking about is their performance, bandwidth, the delivery time (given that the reviews are mostly complaining about that)

    They resell stuff (mostly), so performance and specs depends on what you order. Delivery time is between instant and 2-3 days if you're very unlucky.
    If by "atom" you refer to the cheap Avotons C2338/C2350 in Paris/Amsterdam, they are just servers by Online.net. Read the Online TOS and feedback about them...

    Thanked by 1valk

    Providing less than /64 means "we are clueless about IPv6". My geekbench results. I haz BuyVM, OneProv, Veesp.

  • valkvalk Member

    Scaleway Dedibox... Wow

  • jsgjsg Member
    edited November 5

    My experience was mediocre. Not really bad (but their support was really ignorant and poor) but not really good or even just decent neither.
    I wouldn't exclude to buy again from them but it needed to be a very very attractive product and price.

    TL;DR Not a no-go but one should try hard to find some product elsewhere, e.g. at the real provider behind oneprovider.

    Thanked by 1valk

    Thanks no.

  • TejyTejy Member

    OneProvider in Paris is just reselling Scaleway Dedibox servers.
    Pretty nice deal, and no issue with server, but OneProvider support is so slow.

  • I got one server from them. 100% uptime excluding manual reboots and some configuring stuff. Supports are friendly too.

  • I have a bad experience: I have a server at the Paris location (online) and had network troubles all along (the network as such is good, but to locations to the US for example I seldom have upload speeds above 5 Mbps ! sometimes even as low as < 1 Mbs). Support tickets take long to reply, and when you get an answer they contacted online.net and you will never hear anything, then they change the server (wrong server with lowers specs BTW ) or do something other wrong ... everytime you'll need to way for hours or days to get a useless reply. Finally I had my server being switched to a new one for 4 times: still the same problem ... and no (partial) refund possible (stupid: I paid a year in advance).

  • I have 2 servers with one provider and 1 of them is an Atom server. No problems here but however the bandwidth is not always at 1gbps

    Thanked by 2lovelyserver valk
  • pbxpbx Member

    Had no problem with them, and support was slower than when dealing directly with online.net (always fast from my experience) but still OK.

    Thanked by 1valk

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  • valkvalk Member

    Wow Scaleway won't let me order anything... So Oneprovider is my option now

  • jadenjaden Member

    I got a cheap Paris dedi since the price was less than Scaleway with no setup fee. So far I've been happy with it. Performance isn't amazing, but uptime has been good and customer service was alright.

    Thanked by 1valk
  • @valk said:
    Wow Scaleway won't let me order anything... So Oneprovider is my option now

    Is there any chance that you are in China? VPN?

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  • bacloudbacloud Member, Provider
    edited November 6

    One provider of our long-term partners. So far so good looking from a partner's side. They have very good Atom deals from online.net/Scaleway.

    Thanked by 1valk

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  • TejyTejy Member

    @valk said:
    Wow Scaleway won't let me order anything... So Oneprovider is my option now

    Already experienced this issue, reach our Scaleway Dedibox assistance team, they will have a look at your account, and authorize command.

  • valkvalk Member

    @LTniger said:

    @valk said:
    Wow Scaleway won't let me order anything... So Oneprovider is my option now

    Is there any chance that you are in China? VPN?

    Nope, Poland.

  • valkvalk Member

    @Tejy said:

    @valk said:
    Wow Scaleway won't let me order anything... So Oneprovider is my option now

    Already experienced this issue, reach our Scaleway Dedibox assistance team, they will have a look at your account, and authorize command.

    Yep they haven't answered anything yet

  • i have one atom server from oneprovider is working great you have to wait 2-3 days to activate but is fine...

    Thanked by 1valk
  • I have had an ATOM and an i3 server and it works as expected. For support don’t expect fast response or any technical help.

    Kimsufi are not any better with response time but with hardware failures they are on the ball.

    Thanked by 1valk
  • valkvalk Member

    Ah yes guys

  • TejyTejy Member

    @valk said:

    @Tejy said:

    @valk said:
    Wow Scaleway won't let me order anything... So Oneprovider is my option now

    Already experienced this issue, reach our Scaleway Dedibox assistance team, they will have a look at your account, and authorize command.

    Yep they haven't answered anything yet

    That's weird. They answer in less than 1 hour aprox.

  • My experience with OneProvider is decent. I have an AMS Online.net server and it is rock solid, but OneProvider support is quite slow at times. And /64 IPv6 on Online.net servers, no /48 or /56.

  • Shot2Shot2 Member

    @Pixels said:
    My experience with OneProvider is decent. I have an AMS Online.net server and it is rock solid, but OneProvider support is quite slow at times. And /64 IPv6 on Online.net servers, no /48 or /56.

    /48 is the allocation per customer at Online, I guess you could try asking OneProv for a /56 (maybe with justification)

    Providing less than /64 means "we are clueless about IPv6". My geekbench results. I haz BuyVM, OneProv, Veesp.

  • @Shot2 said:

    @Pixels said:
    My experience with OneProvider is decent. I have an AMS Online.net server and it is rock solid, but OneProvider support is quite slow at times. And /64 IPv6 on Online.net servers, no /48 or /56.

    /48 is the allocation per customer at Online, I guess you could try asking OneProv for a /56 (maybe with justification)

    Yes, I am aware of this. If I recall correctly, when I asked if I could have a bigger block allocation size they said only /64 for now. I can live with it, though.

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