Rewarding Time-Efficient Clients
How do you reward time-efficient clients? (Clients who place simple, regular orders themselves via your CMS, pay at time of order and have no problems with their payment or funky custom requests)
This is in contrast to clients who refuse to make a username or log in and place the order themselves, and want to place their orders via the [email protected] email manually and want some idiotic back-rev unsupported ubuntu version and a bunch of special packages preinstalled.
I want to incentivize clients to place their own orders efficiently and with minimum staff interaction so staff can focus on infrastructure maintenance and operational improvements.