Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


SpectraIP Server not delivered - NO REPLY
New on LowEndTalk? Please Register and read our Community Rules.

SpectraIP Server not delivered - NO REPLY

Hi everyone,

bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

but its 3 days i sent several msgs but no reply anything? hope they atleast reply here

thanks

«13

Comments

  • deankdeank Member, Troll

    Sue.

    Thanked by 1yomero

    If you wish to join Nigh sect, adopt my avatar as your own and believe in the end.

  • if they dont reply today with server ready im going with dispute

  • deankdeank Member, Troll

    Man up and sue. It's the only right thing to do.

    If you wish to join Nigh sect, adopt my avatar as your own and believe in the end.

  • SCAM_DONT_BUYSCAM_DONT_BUY Member
    edited July 2020

    Welcome to LowEndSupport!

    Help is on the way, please hold on.

    @spectraip

  • MoofieMoofie Member

    maybe they didn't get your other 20 messages, better try sending more?

  • i did send them over 5+ mails today and opened the ticket no response yet strange

  • deankdeank Member, Troll
    edited July 2020

    Well, it's not strange.

    Try sending hundreds of text messages to your girl in 60 seconds. She will block you.

    If you wish to join Nigh sect, adopt my avatar as your own and believe in the end.

  • @deank said:
    Well, it's not strange.

    Try sending hundreds of text messages to your girl in 60 seconds. She will block you.

    I can confirm 😁

    Thanked by 1lentro

    Web and VPS hosting - Top notch performance

  • Hello!

    I have escalated your emails to our L2 support.

    Debian,
    Thx.

    I live in harmony with people. They hate me and I hate them.
    AlphaSucks | Proxmox on Kimsufi | Hiding Proxmox behind NGINX | Securing SSH

  • thanks everyone for help, finally got the reply server will be delivered within 24hrs

  • deankdeank Member, Troll

    So, you are not going to sue?

    After all the drama, it turns out to be just PMS then?

    If you wish to join Nigh sect, adopt my avatar as your own and believe in the end.

  • i was going to dispute as i wasn't getting response from the team past 2 days, now its was over 3 days now another 24hrs so basically 4 days for server to be delivered

  • @Sajjad12 said:
    i was going to dispute as i wasn't getting response from the team past 2 days, now its was over 3 days now another 24hrs so basically 4 days for server to be delivered

    Honestly - you're slightly overreacting, but hey! You do you.

  • not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

  • DPDP Member, The Domain Guy
    edited July 2020

    @Sajjad12 said:
    not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

    "on average" does not mean EVERY ticket is processed/replied within an hour.

    DP - Tech and Hosting-related Domain Names for sale.
    Create an account on Dynadot via my referral link and spend $9.99 within 48 hours to receive $5 DynaDollars!

  • edited July 2020

    @Sajjad12 said:
    not overreacting at all, if you see their homepages its clearly stated thatour employees ensure that a support ticket is processed as quickly as possible, on average within an hour. it wasnt a hour delay its was 3 days delay for a reply

    To be honest - you did say that you sent them multiple emails, and I assume multiple tickets. This does NOT speed things up

    @Sajjad12 said:
    i did send them over 5+ mails today and opened the ticket no response yet strange

  • deankdeank Member, Troll

    I'd wager that "5+" means 50.

    If you wish to join Nigh sect, adopt my avatar as your own and believe in the end.

  • FalzoFalzo Member

    @Sajjad12 said: bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

    +

    @Sajjad12 said: it wasnt a hour delay its was 3 days delay for a reply

    impatient much?

    UltraVPS.eu KVM in US/UK/NL/DE: 15% off first 6 month | Netcup VPS/rootDS - 5€ off: 36nc15279180197 (ref)

  • Be a man. Do the right thing.

    Thanked by 1bdl
  • Adam1Adam1 Member

    I'd be pretty unhappy waiting that long too.

  • bdlbdl Member

    @Sajjad12 said:
    Hi everyone,

    bought the server from spectraip 3 days ago, i was told server will be delivered 2 days,

    but its 3 days i sent several msgs but no reply anything? hope they atleast reply here

    thanks

    oh no

  • a2razora2razor Member
    edited July 2020

    Always remember, each time you submit a new ticket or email may (depending who you're dealing with, the support system, etc) -- put you at the back of the queue. :3

    Usually the fastest response comes from just waiting.

  • hi everyone,

    it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

  • @Sajjad12 said: it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

    Did you call the police yet?

  • @Sajjad12 said:
    hi everyone,

    it was a single ticket that was sent 3 days ago, today its 5 days since i placed the order and still server not ready, and no reply from them

    Wow, not ready yet?

  • Sajjad12Sajjad12 Member
    edited July 2020

    nope not even a reply damnnnn 5 days i thought this company had some value in here,

    will wait few hrs then going pp dispute

  • I wish we could indicate incoming dispute in the topic title... maybe they would pay more attenition.

    No.

  • opened dispute as no response from them 5 days no server no reply WTF

  • edited July 2020

    @Sajjad12 said:
    opened dispute as no response from them 5 days no server no reply WTF

    So they replied yesterday, yet you say they didn't reply in 5 days?

    @Sajjad12 said:
    thanks everyone for help, finally got the reply server will be delivered within 24hrs

    @spectraip do you guys mind clearing that up please?

Sign In or Register to comment.