DigitalOcean locked my account immediately after paying
Sorry if there's supposed to be a support megathread for DO somewhere, but I'm not sure where else to turn to besides Twitter and the like. I got a refund, but that's not my issue.
Long story short: I signed up about a week and a half ago. The site apparently wouldn't take my prepaid CC, so I paid $5 with PayPal, whereupon I immediately had my account locked.
Today I finally got a support ticket response in the matter telling me that
Your account was found to match patterns associated with fraudulent behavior, which is a violation of our Terms of Service. After review, we have determined that restoring access to your account is not possible.
I don't know what patterns I matched and how I violated their Terms of Service for reasons out of my control. I understand flagging an account and needing to verify customers to prevent fraud, but this seems pretty heavy-handed.
It's my first account. I didn't use any coupon codes or anything else that I've read about people getting flagged for. The only thing I can think of is my trying to enter some of the CC details (like the city) in English and then in the native language afterwards, since I wasn't sure why DO failed to process the card. An earlier ticket response later told me that it's not possible to register prepaid cards. Not sure what makes PayPal so different to be honest. Good to know now but a little late.