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Anyone having trouble ordering OVH IPs (RIPE) for Dedicated Servers?
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Anyone having trouble ordering OVH IPs (RIPE) for Dedicated Servers?

stefemanstefeman Member

I tried ordering to my newly deployed server and it says I have 64 blocks left, but when I proceed it just says the following error: This action requires verification or cannot be validated at this time. (Internal server error)

I also tried ordering via the API but that gives me Internal Error 500

Meanwhile trying to order some for the VPS range works just fine. Have they run out of IPs again?

Comments

  • ViridWebViridWeb Member, Provider

    Solution 1: Open a ticket and wait for 1 year to get answer from OVH support.

    Solution 2: Open a ticket and call them directly with that ticket number

    ViridWeb.com - cPanel Web Hosting | Litespeed + SSH Access + Free Backups + Free Transfers.
    CIN: U72900WB2018OPC226882 | GST: 19AAGCV4976R1Z4

  • stefemanstefeman Member
    edited May 18

    Got respond to the ticket..

    The reason why you cannot buy an IP is that the service's renewal date is
    today. When you renew the server, you will be able to purchase IPs.

    That sounds very reasonable indeed. Case closed.

    Except, that I bought the server about 2 hours ago lol.

    It's not even delivered yet according to the tracking page.. Yet it's already expiring according to their support lol.

    Yes, I do have the server actually deployed to me already.. and SSH open like since 2 hours ago.

    OVH support is as hilarious as ever.

  • ViridWebViridWeb Member, Provider

    @stefeman said:
    Got respond to the ticket..

    The reason why you cannot buy an IP is that the service's renewal date is
    today. When you renew the server, you will be able to purchase IPs.

    That sounds very reasonable indeed. Case closed.

    Except, that I bought the server about 2 hours ago lol.

    It's not even delivered yet according to the tracking page.. Yet it's already expiring according to their support lol.

    Yes, I do have the server actually deployed to me already.. and SSH open like since 2 hours ago.

    OVH support is as hilarious as ever.

    You should buy a lottery today because you are very lucky as you at least received their support so fast

    ViridWeb.com - cPanel Web Hosting | Litespeed + SSH Access + Free Backups + Free Transfers.
    CIN: U72900WB2018OPC226882 | GST: 19AAGCV4976R1Z4

  • deankdeank Member, Troll
    edited May 18

    Or could be a very bad omen.

    I mean, he literally used years of luck to get such a swift response.

    The end is nigh.

    I have not created a single thread. Verify it if you dare.

  • stefemanstefeman Member

    @ViridWeb said:

    @stefeman said:
    Got respond to the ticket..

    The reason why you cannot buy an IP is that the service's renewal date is
    today. When you renew the server, you will be able to purchase IPs.

    That sounds very reasonable indeed. Case closed.

    Except, that I bought the server about 2 hours ago lol.

    It's not even delivered yet according to the tracking page.. Yet it's already expiring according to their support lol.

    Yes, I do have the server actually deployed to me already.. and SSH open like since 2 hours ago.

    OVH support is as hilarious as ever.

    You should buy a lottery today because you are very lucky as you at least received their support so fast

    Always make an "incident" type ticket.. If you do generic support without extra service level, you are fucked.

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