Disappointed by Directadmin's Support
I have to brought this up on this forum as I saw a representative from DA on LET. I opened a ticket on 24.4.2020 with some issues on my fresh DA setup. The support was declined reason being that I was using a trial version. Ok fine the other thing Mark did beside closing my ticket was that he removed my internal licensing tag account being idle for last 8 months. Again fine. I then replied on the ticket on 30.4.2020 to reactivate my internal license tag as I want to purchase the same. But the ticket was closed without response. I thought the ticket should have been opened separately so I did that on 01.05.20 under "Sales / Billing" which was again closed without any response. Then I opened another ticket under "Licenses" on 02.05.2020 and to date no response has been received.
I don't whine about things its just that I admired DA for something that really upheld against CPanel and the recent encounter with them has let me down.