Smallweb - Dev NULL :(
Signed up for smallweb a month and a half back and got this today. Lost all my sites that were on that server!
Earlier today the server hosting Los Angeles website data suffered a
networking failure which prevented it from connecting to a network and
performing standard tasks. Attempts to restore the network were made
but ultimately after the server being offline for such a prolonged
period of time we attempted to re-install the server and possibly
migrate backups elsewhere.
However it was discovered that our system backups for this location
were not suitable to be restored and thus unfortunately we are
announcing the IMMEDIATE CLOSURE OF SHARED-LAX1.
I am extremely disappointed in myself for having to deliver this news
to you and this is not how I wanted 2020 to start but I would like to
learn from this experience going forward to improve our other
Because we can no longer deliver your service you are entitled to a
full refund. To claim a refund, please respond to this email or open a
support ticket. Your refund will be processed within 7 days and your
LAX service will no longer be accessible through your client area.
If you have any questions, please let me know. I am extremely sorry
for this disastrous event.