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    [LETBOX] Be careful if you're going to reinstall OS.
    New on LowEndTalk? Please read our 'Community Rules' by clicking on it in the right menu!

    [LETBOX] Be careful if you're going to reinstall OS.

    Abstract

    • Stop VPS before reinstalling OS.
    • Initial password cannot contain ".
    • Its support team sucks.
    • I got no blockstorage in my plan. I have no idea.

    Bought B3 13th Oct. I was busy doing other stuffs, so forgot about it almost for a month.

    When I connected via ssh for the first time, I figured out it's hacked and had 100GB+ bandwidth usage. Okay. Sh*t happens. I tried reinstalling OS with new password. Failed. Vps was running without a pause. That web panel always says it worked, but it may not. You need to stop the vps first to ensure it works.

    Next trial was a bit annoying.
    It saves last initial password used in plain text, and load it via clientarea.php. Not in a well-formatted object, but in HTML text, without escaping/unescaping password string.
    Yay! If your new password contains ", then it will break password input form and no change of initial password next time!
    I opened a support ticket for that issue, but they(2 staffs) kept telling me "just request cancellation". I believe it's outsourced. 7$/3TB is too good plan to miss, so I used chrome devtools to change initial password.

    And an hour ago, I found out there's no blockstorage included in my plan.
    Opened another ticket and waiting. They might say "request cancelation", but worth trying.

    Thanked by 2uptime donko
    «1

    Comments

    • edited November 4

      You need to attach block storage from your VPS Panel..

      Edit:
      Congrats to your first post on LET.. You should blame yourself for not browsing other user experience related to LETBox on LET.. I believe your issue could be fixed without opening support ticket and opening new discussion..

      Thanked by 1TotallyNotACat

      I am going to #lexit

    • stuffs/staffs = not real words. There are no plurals of these.
      (Perhaps for the benefit of other non-native English speakers)

      Support open-source, go on, you know you want to.

      Long live LowEndInfo.com / LES

    • hello @TotallyNotACat - if you stop to think about it for a minute ... the low price can be made possible in a large part by streamlining support.

      So - they're going to work well for the people who can work with their system without putting in too many tickets. Otherwise, well yeah ... I think "request cancellation" really might make good sense for everyone involved.

      the Amitz.party lives on!

    • cazrzcazrz Member

      Maybe next time dont try to put special chars when using browser to change root password. Change it later on your first login, else use ssh keys instead after.

      Thanked by 2AlwaysSkint uptime
    • key900key900 Member, Provider
      edited November 4

      @TotallyNotACat said:
      Abstract

      • Stop VPS before reinstalling OS.

      Ya you can cancel request cancellation if your ticket included in first words

      ((I already renewed for another month, but your service doesn't look reliable or secured.
      If you cannot solve this problem in a day, please refund my last payment.))
      

      The problem that already submitted with you that you can used known characters with simples or you can directly change the root access and not deal with the control panel it will be easier anyway. you blamed us for your VPs got hacked? we don't managed your services nor knowing your passwords we have nothing to deal with your root access.

      Yes you will have issue when you are trying to use something like that.

      Regarding the Block Storage you haven't selected it while ordering so you just need to upgrade it's free there.

      *LetBox.Com Make it Simple, Dallas & Los Angeles - Pure NVMe + Block Storage Boxes!. Discord Community https://discord.gg/g6dqjmm
    • Let me see. Many people managed to get their VPS started and in use without problems. @TotallyNotACat never considered the fact that he might totally not be a genius.

      Avoid scams and stay updated with legitimate great deals: LowEndBoxes Review | The LEBRE Whitelist of non-scammy lowend hosts | Join the #lexit party sans LEB scams.

    • key900key900 Member, Provider

      @uptime said:
      hello @TotallyNotACat - if you stop to think about it for a minute ... the low price can be made possible in a large part by streamlining support.

      So - they're going to work well for the people who can work with their system without putting in too many tickets. Otherwise, well yeah ... I think "request cancellation" really might make good sense for everyone involved.

      We really don't have any problem with few or many ticket support for same client for example we have someone submitted 2 tickets everyday to add iso and keep provided us more and more iso to mount and we shall do it but we have problem withsomeone starting with his first ticket information like

      ((I already renewed for another month, but your service doesn't look reliable or secured.
      If you cannot solve this problem in a day, please refund my last payment.))

      Thanked by 2Trav uptime
      *LetBox.Com Make it Simple, Dallas & Los Angeles - Pure NVMe + Block Storage Boxes!. Discord Community https://discord.gg/g6dqjmm
    • @TotallyNotACat

      A VPS is not for you. Just cancel and save the provider some pain

      "Linux will run happily with only 4 MB of RAM, including all of the bells and whistles such as the X Window System, Emacs, and so on." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 32)

    • deankdeank Member

      Well, I think the provider is not for him. I mean their ToS says all. They don't serve cats.

      Select few always have issues.

    • @deank Slow off your mark with the usual analysis. ;-)

      Support open-source, go on, you know you want to.

      Long live LowEndInfo.com / LES

    • @AlwaysSkint said:
      stuffs/staffs = not real words. There are no plurals of these.
      (Perhaps for the benefit of other non-native English speakers)

      Thanks for the correction.

      @key900 said:
      The problem that already submitted with you that you can used known characters with simples or you can directly change the root access and not deal with the control panel it will be easier anyway. you blamed us for your VPs got hacked? we don't managed your services nor knowing your passwords we have nothing to deal with your root access.

      VP got hacked is an accident. As I said, sh*t just happens. Why would I blame you?
      String check is web security 101. What I said in the ticket is that you might fail web security of your website (letbox.com), if it's not secure coded.

      Erased part is not related to password or any info. May I ask you why you deleted that?

      Regarding the Block Storage you haven't selected it while ordering so you just need to upgrade it's free there.

      Sorry, but it says 3TB is $1.5/month. What I'm supposed to do?

      @alilet said:
      This is as per their TOS:

      Are you sure you are not a cat?

      They added after they saw my nickname. It weren't there before. And I'm not a cat.

      @key900 said:

      @uptime said:
      hello @TotallyNotACat - if you stop to think about it for a minute ... the low price can be made possible in a large part by streamlining support.

      So - they're going to work well for the people who can work with their system without putting in too many tickets. Otherwise, well yeah ... I think "request cancellation" really might make good sense for everyone involved.

      We really don't have any problem with few or many ticket support for same client for example we have someone submitted 2 tickets everyday to add iso and keep provided us more and more iso to mount and we shall do it but we have problem withsomeone starting with his first ticket information like

      ((I already renewed for another month, but your service doesn't look reliable or secured.
      If you cannot solve this problem in a day, please refund my last payment.))

      I shouldn't have said that. Sorry if you felt bad.

      @angstrom said:
      @TotallyNotACat

      A VPS is not for you. Just cancel and save the provider some pain

      I'm using other providers too. Thanks for your concern.

      @deank said:
      Well, I think the provider is not for him. I mean their ToS says all. They don't serve cats.

      I'm not a cat. And it's added after this thread is posted.

      @chocolateshirt said:
      You need to attach block storage from your VPS Panel..

      Edit:
      Congrats to your first post on LET.. You should blame yourself for not browsing other user experience related to LETBox on LET.. I believe your issue could be fixed without opening support ticket and opening new discussion..

      I have fixed my issue by myself (eventually), but I can't fix their webpage code.

    • deankdeank Member
      edited November 4

      When you are accused on the InternetZ, saying no means saying yes and saying yes means saying yes.

      Select few always have issues.

    • @deank But it wouldn't mean saying meow.

      Thanked by 1uptime
    • @TotallyNotACat

      @Yura? Could it be?
      Nah...
      :confused:
      Could you please put an avatar?

      Thanked by 2uptime ITLabs

      You are dreaming. | And it's a nightmare. | THE SECRET THREAD | THE TRUTH | HAVES YOU SEEN THIS YURA?

    • @Janevski said:
      @TotallyNotACat

      @Yura? Could it be?
      Nah...

      @Yura would never have started such a silly thread

      Nevertheless, I guess that @TotallyNotACat is someone's second account

      Thanked by 3uptime Janevski poisson

      "Linux will run happily with only 4 MB of RAM, including all of the bells and whistles such as the X Window System, Emacs, and so on." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 32)

    • Lulz ...

      Thanked by 2Janevski ITLabs

      the Amitz.party lives on!

    • nottynotty Member

      Have to agree with @TotallyNotACat, quoting input fields properly is pretty basic stuff.

      Ok it's easy to work around this particular problem, but I wouldn't be surprised if the rest of the control panel was full of XSS vulnerabilities too.

    • dahartigandahartigan Member, Host Rep

      With so much drama in the L.E.T.
      It's kinda hard being key900
      But he somehow, someway
      Comes up with premium storage deals like every single day.

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • key900key900 Member, Provider
      edited November 5

      @notty said:
      Have to agree with @TotallyNotACat, quoting input fields properly is pretty basic stuff.

      Ok it's easy to work around this particular problem, but I wouldn't be surprised if the rest of the control panel was full of XSS vulnerabilities too.

      The password part for reset the access only not meant to change or set your password there we always recommended to using your own password and not sharing it even with us or in any tickets.

      We are doing our best to let everyone knowing what they supposed and should and what they shouldn’t to do.

      *LetBox.Com Make it Simple, Dallas & Los Angeles - Pure NVMe + Block Storage Boxes!. Discord Community https://discord.gg/g6dqjmm
    • I don't understand anyone, I just get a VPS select the OS and stick with it, idling really doesn't require frequent OS reinstalls😂

      Thanked by 1poisson
    • dahartigandahartigan Member, Host Rep

      @Scott15 said:
      I don't understand anyone, I just get a VPS select the OS and stick with it, idling really doesn't require frequent OS reinstalls😂

      Especially on a storage VPS. I understand maybe for a VPS that you want to experiment with you might reinstall a few times, but I don't see how a storage VPS fits into the mix.

      Thanked by 2poisson Ole_Juul

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • Yeah with any storage project I have I just stick to one OS, if I balls something up big time I will just reinstall.
      Over the last year I have had a storage VPS it has been reinstalled once. Mainly because I wanted to install via ISO. That it all, just kept it updated and a reboot every so often.

      Also idling Storage servers is great!

    • dahartigandahartigan Member, Host Rep

      Storage servers are made for idling :smiley:

      Thanked by 1Scott15

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • JanevskiJanevski Member
      edited November 4

      @angstrom

      I know he isn't @Yura, but i'm secretly hoping he is, or at least tries to be, until we find the real @Yura again.

      While trying to be, his real self must surface, eventually.
      The act might lure the real @Yura out of the woodwork and return back...
      Then we'll have two more superior potassiums, hopefully.

      Since i've said this openly, nothing shall happen.

      You are dreaming. | And it's a nightmare. | THE SECRET THREAD | THE TRUTH | HAVES YOU SEEN THIS YURA?

    • Thanks for the information. Now I just have to order SB1

      Thanked by 1dahartigan

      relentless collector of highest clocked, highest performing KVM/NVMe/Gbit VPSes at the most competitive rates. just to hard idle them. zero knowledge on coding/programming; a mere hobbyist.

    • dahartigandahartigan Member, Host Rep

      I feel like this thread directly resulted in me making another letbox purchase ;)

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • @dahartigan said:
      I feel like this thread directly resulted in me making another letbox purchase ;)

      its OOS now. did you just order the last one :disappointed:

      relentless collector of highest clocked, highest performing KVM/NVMe/Gbit VPSes at the most competitive rates. just to hard idle them. zero knowledge on coding/programming; a mere hobbyist.

    • thedpthedp Member

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      "Living da lowend vida loca." -- @uptime
      DomainPeon - Somewhat decent domain names for sale | Domain Auction In Progress!

    • dahartigandahartigan Member, Host Rep

      @thedp said:

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      Heh, 100TB storage vps idler for $7/month

      Thanked by 1plumberg

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • @dahartigan said:

      @thedp said:

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      Heh, 100TB storage vps idler for $7/month

      You need to pay with a sister too.

      Avoid scams and stay updated with legitimate great deals: LowEndBoxes Review | The LEBRE Whitelist of non-scammy lowend hosts | Join the #lexit party sans LEB scams.

    • dahartigandahartigan Member, Host Rep
      edited November 5

      @poisson said:

      @dahartigan said:

      @thedp said:

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      Heh, 100TB storage vps idler for $7/month

      You need to pay with a sister too.

      My only sister lives with cociu now, unless cociu accepts brothers too? Lol

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • thedpthedp Member
      edited November 5

      @dahartigan said:
      Heh, 100TB storage vps idler for $7/month

      Hah! I think they should do it, but in an extremely limited quantity :joy:

      Thanked by 1dahartigan

      "Living da lowend vida loca." -- @uptime
      DomainPeon - Somewhat decent domain names for sale | Domain Auction In Progress!

    • @dahartigan said:

      @poisson said:

      @dahartigan said:

      @thedp said:

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      Heh, 100TB storage vps idler for $7/month

      You need to pay with a sister too.

      My only sister lives with cociu now, unless cociu accepts brothers too? Lol

      That got dark really quickly.

      Thanked by 1dahartigan

      Avoid scams and stay updated with legitimate great deals: LowEndBoxes Review | The LEBRE Whitelist of non-scammy lowend hosts | Join the #lexit party sans LEB scams.

    • thedpthedp Member

      @poisson said:
      You need to pay with a sister too.

      Yes, payment methods should be stated clearly.

      "We accept PayPal, Credit/Debit Cards, Bitcoin, AliPay and Sister."

      Thanked by 1dahartigan

      "Living da lowend vida loca." -- @uptime
      DomainPeon - Somewhat decent domain names for sale | Domain Auction In Progress!

    • @Janevski said:
      @TotallyNotACat

      @Yura? Could it be?
      Nah...
      :confused:
      Could you please put an avatar?

      I hope you will find your Yura.

      key900 said: The password part for reset the access only not meant to change or set your password there we always recommended to using your own password and not sharing it even with us or in any tickets.

      I think you tried to tell initial password is only for initial log-in. It's common sense and I know it. But it's not related to your webpage malfunction and it doesn't explain why your site doesn't escape/unescape user input for that case.

      notty said: but I wouldn't be surprised if the rest of the control panel was full of XSS vulnerabilities too.

      It may have.

    • xaocxaoc Member

      @dahartigan said:

      @poisson said:

      @dahartigan said:

      @thedp said:

      @dahartigan said:
      Storage servers are made for idling :smiley:

      I think providers should now start thinking of suitable specs and price to sell under the "Idle Servers" category :lol:

      Heh, 100TB storage vps idler for $7/month

      You need to pay with a sister too.

      My only sister lives with cociu now, unless cociu accepts brothers too? Lol

      Brothers have backdoors too...

      So Say We All

    • thedpthedp Member

      @xaoc said:
      Brothers have backdoors too...

      That's the scary part :lol:

      "Living da lowend vida loca." -- @uptime
      DomainPeon - Somewhat decent domain names for sale | Domain Auction In Progress!

    • TotallyNotACat said: I hope you will find your Yura.

      Ours @Yura.

      You are dreaming. | And it's a nightmare. | THE SECRET THREAD | THE TRUTH | HAVES YOU SEEN THIS YURA?

    • deankdeank Member

      The end is nigh.

      Thanked by 2AlwaysSkint Janevski

      Select few always have issues.

    • JordJord Moderator, Provider

      Has anyone mentioned Hetzner?

      BaseServ Ltd - UK Shared DirectAdmin Hosting | Litespeed + Cloudlinux + Free Backups + Free Transfers.
      BaseServ Certified to ISO/IEC 27001: 2013

    • I'm disappointed nobody linked to Bobby Tables.

    • edfoxedfox Member

      If you want to reinstall os on Letbox (or any host) the best way is to reboot while connected at NoVNC, press CTRL+F2 to enter IPXE mode, use the network details from the control panel to get network and sideload netboot.xyz.

      https://netboot.xyz/booting/ipxe/

      Os images are cool but not very trustworthy, always better to install from the original media

    • edfox said: If you want to reinstall os on Letbox (or any host) the best way is to reboot while connected at NoVNC, press CTRL+F2 to enter IPXE mode, use the network details from the control panel to get network and sideload netboot.xyz.

      https://netboot.xyz/booting/ipxe/

      Os images are cool but not very trustworthy, always better to install from the original media

      Could you show how to do it correctly?

      I tried:

      It just stopped there for a long time.

    • key900key900 Member, Provider
      edited November 7

      @edfox said:
      If you want to reinstall os on Letbox (or any host) the best way is to reboot while connected at NoVNC, press CTRL+F2 to enter IPXE mode, use the network details from the control panel to get network and sideload netboot.xyz.

      https://netboot.xyz/booting/ipxe/

      Os images are cool but not very trustworthy, always better to install from the original media

      @greattomeetyou said:

      edfox said: If you want to reinstall os on Letbox (or any host) the best way is to reboot while connected at NoVNC, press CTRL+F2 to enter IPXE mode, use the network details from the control panel to get network and sideload netboot.xyz.

      https://netboot.xyz/booting/ipxe/

      Os images are cool but not very trustworthy, always better to install from the original media

      Could you show how to do it correctly?

      I tried:

      It just stopped there for a long time.

      You don’t need to that all just check

      https://my.letbox.com/index.php?rp=/knowledgebase/47/How-to-mount-iso.html

      The guideline there since 2015

      *LetBox.Com Make it Simple, Dallas & Los Angeles - Pure NVMe + Block Storage Boxes!. Discord Community https://discord.gg/g6dqjmm
    • dahartigandahartigan Member, Host Rep

      @greattomeetyou said:

      edfox said: If you want to reinstall os on Letbox (or any host) the best way is to reboot while connected at NoVNC, press CTRL+F2 to enter IPXE mode, use the network details from the control panel to get network and sideload netboot.xyz.

      https://netboot.xyz/booting/ipxe/

      Os images are cool but not very trustworthy, always better to install from the original media

      Could you show how to do it correctly?

      I tried:

      It just stopped there for a long time.

      You need to use the "If you don’t have DHCP on your network, you can manually set your network information" instructions. You can find your network details in the control panel - you'll need these again when setting up your OS.

      HostDoc representative | Purveyor of high quality potassium | "A KVM VPS with 64 IPs? Must be Evolution Host."

    • Thanked by 1dahartigan
    • dahartigan said: You need to use the "If you don’t have DHCP on your network, you can manually set your network information" instructions. You can find your network details in the control panel - you'll need these again when setting up your OS.

      I tried

      dhcp net0

      How do I check if the network is setup?

    • You missed the part where you DON'T have DHCP.
      Press "m" when it says and then enter in static IP.

      Don't use Google DNS servers, I haven't found issue using any other.

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