Atlantic.Net - WARNING You Decide If You Want To Try Them Or Not
A user posted here the great free service they offer (for 1 year) a few days ago, so I decided to give it a try, I know that if its free you are the product, but I said, ok, let me give it a try, I wanted to use it for some tests.
I signed up for the service, added my credit card and billing information, all ok, my big "mistake" was that I forgot to disconnect my VPN so the IP did not match, but well, I did this with many providers and all was sorted out.
Here is what followed:
I am asked to verify my credit card, they took a small amount with a code from my credit card, which I confirmed and the verification process was complete.
I receive an e-mail that its not enough, and I should submit a copy of my drivers license or passport, so I submitted a scan of my national ID and waited.
After waiting for three days for the verification to take place, I decided to contact them, and this was the reply:
Greetings, Thank you for your interest in Atlantic.net. After further review we are unable to keep your account active. The information provided is not valid in our systems or matches previous sign up information. We cannot provide any additional information at this time.
I never used this company before, so that is just bs, so it must be the information not being valid in their systems
I am not upset I did not get the free service, but because I completed those steps, revealed my personal and financial information to them, they should have told me from the start, the signup was invalid.
This is a shady and unprofessional way of handling things, and I would stay away from these people, even if the offer sounds great, but as I said, you decide, and this is just a description of what I have experience, so you will know what to expect.
P.S. They should change their phone number from 888-618-DATA to 888-618-STEALING-YOUR-DATA