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    Mxroute blocking emails from Buyshared?
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    Mxroute blocking emails from Buyshared?

    I have a Buyshared reseller account used for testing Directadmin. I sent a few test emails to a couple of different email domains/accounts I have on Mxroute, but they are not being received.

    If I send from Buyshared to email accounts at Gmail and Protonmail, the emails are being received.

    Anyone else have a Buyshared account that they can test sending to an Mxroute account?

    Comments

    • I shall test this for you momentarily ... but have to state the obvious first.

      Each new user account on DA/cP has to be opened for sending mail. Have you sent a ticket requesting mail ports to be opened for the user account in question?

      Weblogics said: If I send from Buyshared to email accounts at Gmail and Protonmail, the emails are being received.

      I know that you stated this, but you did not specifically state that the emails were originating from the same account on BuyShared...

      Recommended providers: BuyVM - MXroute - LunaNode - Forpsi - IntoVPS

    • FranciscoFrancisco Top Provider
      edited October 31

      Put in a ticket.

      I'll have a chat with Jarland to see where we might be causing him issues and fix it up :)

      Francisco

      BuyVM - Dedicated KVM Slices / Anycast Support! / Stallion Control Panel / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
      BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
    • Thanked by 2willie jar

      Mostly harmless™

      I/O Gremlin

    • jarjar Provider
      edited October 31

      Nope, not blocking emails from buyshared :)

      May well be what @bikegremlin mentioned, just the DA version of it. If the domain is in DA it tries to route all outbound mail to that domain locally. To get around that, you have to go into Email Manager > MX Records, then uncheck "Use this server to handle my e-mails." You'd do that on the buyshared side, to be clear.

    • alentoalento Member
      edited October 31

      alento said: I shall test this for you momentarily ...

      I can confirm that other than my personal blindness and lack of typing skills (who the hell decided to put the 'c' next to the 'x' on the keyboard!) that mails from both cP and DA on BuyShared in LV works fine being delivered to both Banshee (cP) and Lisa (DA) at MXRoute.

      Now, off to see the optometrist.

      Recommended providers: BuyVM - MXroute - LunaNode - Forpsi - IntoVPS

    • FranciscoFrancisco Top Provider

      alento said: I can confirm that other than my personal blindness and lack of typing skills (who the hell decided to put the 'c' next to the 'x' on the keyboard!) that mails from both cP and DA on BuyShared in LV works fine being delivered to both Banshee (cP) and Lisa (DA) at MXRoute.

      Yeah but what does Ja Rule think?

      Francisco

      Thanked by 1Mic-hael
      BuyVM - Dedicated KVM Slices / Anycast Support! / Stallion Control Panel / Windows 2008, 2012, & 2016! / Unmetered Bandwidth!
      BuyShared - Shared & Reseller Hosting / cPanel + Softaculous + CloudLinux / Pure SSD! / Free Dedicated IP Address
    • Thanks all. I'll try Jar and bikegremlin's suggestions.

    • bikegremlinbikegremlin Member
      edited November 1

      @MikePT said:

      I LOVE your tutorials. Well done mate.

      Such feedback coming from an expert really means a lot. :)

      I'd also be very grateful for any corrections, or improvement suggestions.

      @jar
      In case the info helps: I've had the scenario with cPanel and Centos (didn't try any fix on Centos, just explained the problem to the website owner - suppose they had it fixed one way or another).

      It's not an MXroute problem. From my experience so far: it never is. Not being sarcastic - they are super helpful (and know this stuff perfectly well). Whichever problem I've had, it was always been either my setup, or something hosting related - MXroute does what it says it does and does it well.

      Thanked by 3MikePT skorous jar

      Mostly harmless™

      I/O Gremlin

    • MikePTMikePT Member, Provider
      edited November 1

      @bikegremlin said:

      @MikePT said:

      I LOVE your tutorials. Well done mate.

      Such feedback coming from an expert really means a lot. :)

      I'd also be very grateful for any corrections, or improvement suggestions.

      @jar
      In case the info helps: I've had the scenario with cPanel and Centos (didn't try any fix on Centos, just explained the problem to the website owner - suppose they had it fixed one way or another).

      It's not an MXroute problem. From my experience so far: it never is. Not being sarcastic - they are super helpful (and know this stuff perfectly well). Whichever problem I've had, it was always been either my setup, or something hosting related - MXroute does what it says it does and does it well.

      Its very easy to read your tutorials. I don’t think I could do better. Looks like you were born to do that... 😁
      Keep it up!

      Thanked by 1bikegremlin
    • @alento said:

      alento said: I shall test this for you momentarily ...

      I can confirm that other than my personal blindness and lack of typing skills (who the hell decided to put the 'c' next to the 'x' on the keyboard!) that mails from both cP and DA on BuyShared in LV works fine being delivered to both Banshee (cP) and Lisa (DA) at MXRoute.

      Now, off to see the optometrist.

      Banshee is a fucking awesome show. One of the best fight scenes EVER was in the last season with Proctor's non-talking guy. Highly recommended.

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