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Oracle Cloud Free Tier - Page 9
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Oracle Cloud Free Tier

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Comments

  • dragon1993dragon1993 Member
    edited December 2019

    I'm in Zurich region.
    I try contacted to support.
    Online chat said call they have limited access and i need call the HUB team on phone.
    I try, but i can't use phone support. (They ask unknown to me ID's)

    @tdelenikas
    My VM's terminated at 2019-12-18 04:25 (CET)

  • 479555479555 Member
    edited December 2019

    @tdelenikas said:
    About 6 hours ago, they terminated my two (not - idling) instances as well, although I seem to be able to create new ones. But I won't.

    Yeah, I won't bother as well, probably.

    They should have at least sent a mail to notify the user.

    Oracle just got upgraded from "just another tech firm" to "those f**kers that have awful and rude customer service and that have closed my two VPS without even bothering to send a freaking mail".

  • my 2 instances still work for now. weird thou. giving away free resources for people to try and check out a platform and then fuck them in de butt like this by randomly deleting instances.. Great way introduce your services thou :disappointed:

    Thanked by 1479555
  • Going back a few pages, there was a discussion about them requiring the service to be kept active by logging into the portal. Is there any common theme that people haven't logged in for X days before the instances get deleted?

  • MY SWISS IS DEAD, fuck.

  • tetech said: people haven't logged in for X days

    I'm logging in almost everyday just to check if there's free resources available :grimace:

  • @tdelenikas said:
    About 6 hours ago, they terminated my two (not - idling) instances as well, although I seem to be able to create new ones. But I won't.

    As if I don't have anything else to do in my life than setting up VMs... Completely fucked up service. My free Google Cloud mini-vm has a 4-year uptime - same uptime as my paid ones!

    Thanks Oracle. I am waiting for your rep to call me again, it will be an interesting discussion!

    Takes 10 sec to recreate both instances from the boot volumes... Why so lazy?

    So Say We All

  • So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    So Say We All

  • farsighterfarsighter Member
    edited December 2019

    MeToo.

    Reinstalled successfully (Frankfurt). Got different IPs.

    BTW this is happening exactly 3 months after my registration date.
    I was NOT inactive (logged into panel and SSHed into instances recently) .

  • @xaoc said:
    So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    both of my instances had 2 CPUs from the start.

  • @tetech said:
    Going back a few pages, there was a discussion about them requiring the service to be kept active by logging into the portal. Is there any common theme that people haven't logged in for X days before the instances get deleted?

    I don't think, too many VM terminated at the same time.

  • Disabled mine too free hours ago. Pos service

  • The joke is, I set up my smokeping, 2 weeks ago, means I logged in also into oracle.
    Can't be inactivity.

    Thanked by 1dragon1993
  • @dragon1993 said:

    @tetech said:
    Going back a few pages, there was a discussion about them requiring the service to be kept active by logging into the portal. Is there any common theme that people haven't logged in for X days before the instances get deleted?

    I don't think, too many VM terminated at the same time.

    Yes, most likely right, I just noticed that it is basically 90 days since this thread kicked off, and I'm wondering how many of the services were created 90 days ago.

  • dragon1993dragon1993 Member
    edited December 2019

    @Tripleflix said:

    @xaoc said:
    So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    both of my instances had 2 CPUs from the start.

    It's 2 thread, but don't got extra performance
    Single core score equals to multi core score

    @tetech
    I certainly logged to account 20 day ago, because I wrote about it in the thread.

  • Many people signed up exactly 3 months ago.
    Maybe 3 month age is a dangerous milestone.

  • @dragon1993 said:

    @Tripleflix said:

    @xaoc said:
    So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    both of my instances had 2 CPUs from the start.

    It's 2 thread, but don't got extra performance
    Single core score equals to multi core score

    @tetech
    I certainly logged to account 20 day ago, because I wrote about it in the thread.

    OK. Time since login not a good measure then. Wonder if there is a different definition of 'active', the 90-day thing seems a bit of a coincidence.

  • @Tripleflix said:

    @xaoc said:
    So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    both of my instances had 2 CPUs from the start.

    Guess i`m blind then.

    Did anyone outside of Europe get their VMs terminated?

    So Say We All

  • Yes i had in US Ashburn location,mine got deleted too :(

    @xaoc said:

    @Tripleflix said:

    @xaoc said:
    So like i`m noticing 2 CPUs instead of 1(not sure if it was 1) now?

    both of my instances had 2 CPUs from the start.

    Guess i`m blind then.

    Did anyone outside of Europe get their VMs terminated?

  • bloodyprincebloodyprince Member
    edited December 2019

    Same happened with me. Terminated my both instances (Us Ashburn) without any notices. Thanks god they didn't delete the disks. Just created new instances with the boot disks

  • @xaoc said:

    Takes 10 sec to recreate both instances from the boot volumes... Why so lazy?

    No thanks. These are toy services. I'd rather pay and sleep well at nights :)

  • My instance still up and running, but they deleted the public IP......

  • My instances were also terminated without warning and they weren't idling.

    Disks were preserved, but I'm done with it.

    Thanked by 2kkrajk 479555
  • dragon1993dragon1993 Member
    edited December 2019

    Hello, Everybody

    We're tracking an internal incident related to this, our apologies for disrupted service.

    I have a question for all of you: do you have the boot volumes still available that were previously used by those instances? (Menu > Compute > Boot Volumes)

    Regards

    Source

    Thanked by 2NanoG6 479555
  • Mine were deleted too (90 days). Boot volumes still there.

  • NeoonNeoon Member
    edited December 2019

    @dragon1993 said:
    We're tracking an internal incident

  • How do you do the network Reconfigure? I couldn't find that option

  • Same. Deleted without any notices. This is a joke. I will never use their paid service.

    I still have the boot volumes, try to create a new instance with it. Got a new IP but I can not login. So I just deleted all. I am glad I don't have important data on it.

  • dragon1993 said: We're tracking an internal incident related to this

    A kinky internal incident it must have been.

    They probably didn't realize how much people would sign up for Always free so these, ahem, incidents are bound to happen once in a while until everybody gives up.

    Speaking of inactivity, so I've recreated an instance, loggin' in:

    Last login: Tue Dec 17 09:40:07 2019

    Thanked by 1479555
  • I'm thinking that they ran out of ipv4s and just scrapped everyone that had an expired trial. Good way to get rid of a bunch of idlers i suppose.

    So Say We All

  • vaviloff said: Speaking of inactivity, so I've recreated an instance

    The inactivity discussion was about logging in to their control panel, they do not care if you login to your VPS or not.

  • EasedEased Member, Provider

    Haha. You get what you pay for I guess! I would have never trusted Oracle in the first place. Oracle and "free" is a oxymoron.

    Thanked by 1commercial
  • Mine's unsullied, but only signed up 10 days ago:

    [email protected]:~$ uptime
     18:22:08 up 10 days, 20:38,  1 user,  load average: 0.00, 0.00, 0.00
    
  • I just got this..

    Oracle Cloud Infrastructure Customer,

    We have identified that you experienced an unexpected termination of the free tier Compute instance(s) listed below. The boot volume is preserved to ensure data is not lost, and we are currently working to restore the instance(s) on your behalf.

    For immediate restoration you can create a new instance from the preserved boot volume by following the steps below:

    1. From the main menu in the Oracle console, select 'Compute > Boot Volumes'
    2. Select the volume of your terminated instance
    3. Select ‘Create Instance’

    Note: A new OCID and Public IP address will be assigned when launching a new instance

    Thanked by 2vimalware PandaRain
  • alvinalvin Member
    edited December 2019

    Want to become a mainstream cloud service provider but it seem like small-minded.... can't compare the other three major cloud services in now these behaviors.

    Hope they can continue to improve their deficiencies so that they can be compared with other provider.

  • So, here comes the prod event notifications telling what has happened and what the customer side can do to recover the service, but it looks Oracle may provide something else, say why (it happened) and some sort of guarantee that such mistake won't happen again. I don't think it's a machine glitch or break-down, but rather some carelessness in operation, or some tech trainee's mistake.

  • Good on Oracle to teach us what cloud is.

    Somebody else's computer.

    Thanked by 2punder kkrajk

    Tired of LET scams?
    A Moderated forum : https://talk.lowendspirit.com/

  • I feel like someone at Oracle suggested a small beta test before ramping up, and their boss is a believer in teaching how to swim by dropping person in deep end of the pool with the occasional foot on the head.

  • Well, restore went fast, no issues.
    Still its annoying.

  • NeoonNeoon Member
    edited December 2019

    We have finished restoring the Compute instance(s) listed in this notification that were incorrectly terminated.

    During recovery, we identified that there were changes already made to your environment. As a result we have taken no further action, to prevent unwanted impact to your tenancy.

    Preliminary Root Cause:

    An automatic cleanup that removes Compute instances from terminated accounts incorrectly identified one or more of your free tier instances as being eligible for termination.

    Thanked by 1479555
  • punderpunder Member
    edited December 2019

    WTF they just terminated my account without any apparent reason:

    Hello XXX,
    Thank you for using Oracle Cloud Services. Your (Cloud Account: XXXX) terminated on . However, it would be a pleasure to serve you in the near future. We can be reached at cloud.oracle.com.

    This is what I see when I try to log in:

    Your account has been disabled due to either tenant/user disable operation.

    The strange thing is that I received the email 2h ago and my instances are still running.

    Thanked by 1kkrajk
  • @Neoon said:
    We have finished restoring the Compute instance(s) listed in this notification that were incorrectly terminated.

    During recovery, we identified that there were changes already made to your environment. As a result we have taken no further action, to prevent unwanted impact to your tenancy.

    Preliminary Root Cause:

    An automatic cleanup that removes Compute instances from terminated accounts incorrectly identified one or more of your free tier instances as being eligible for termination.

    Same here, I tried to create a new instance from the boot volume of that instance, as suggested in a previous mail from Oracle, but the option is grayed out.

    I tried to contact them but the support section is a convoluted clusterfuck.

    Oracle is the worst.

    Thanked by 1TimboJones
  • @479555 said:
    Oracle is the worst.

    Where can I buy that T-shirt?

  • @daxterfellowes said:
    So I haven't been able to create any instances in AD-2 in the US West (Phoenix) region. I can create them in AD-1/3 but not 2. Finally decided to call Oracle support up and generate a sev 2 ticket for it (they'll only respond during business hours for it anyways). Was an interesting experience but I want to get down to the root cause...

    Away from us-west,korea(maybe japan).You know those guys who install shadowsocks prefer these locations.
    They have automatic VM creating scripts running all day so I don't think you can beat those script bots.

  • So all of my accounts survived - but two of my instances that run Bitwarden (web and MySQL respectively) were terminated. I had to recreate with the boot volume but the IPs had obviously changed and for whatever reason I could not get in with the root access I had. Was not able to VNC to a grub bootloader for recovery (but did learn a lot about that console access). In the end after recreating instances twice and recovery data initially I was able to restore it. With that said, I've setup cross master - master Bitwarden instances since Oracle cloud is not bulletproof. But with $free.99, I can't complain much...

  • I seen some dumb shit, but using free resources for anything critical takes the cake man.

    Tired of LET scams?
    A Moderated forum : https://talk.lowendspirit.com/

  • Cost analysis use wrong network units.
    It's TB/mo not GB/mo

  • tetechtetech Member

    @dragon1993 said:
    Cost analysis use wrong network units.
    It's TB/mo not GB/mo

    I think you are correct. Maybe a coding error. The daily "Usage report" records raw bytes.

    usage/consumedQuantity  usage/billedQuantity    usage/consumedQuantityUnits usage/consumedQuantityMeasure
    159421                  159421                  BYTES                       DATA_TRANSFERRED
    1672297                 1672297                 BYTES                       DATA_TRANSFERRED
    
  • havocxhavocx Member

    Starting to wonder wtf these guys are up to.

    Theyre not winning any brownie points by killing everyone's stuff. I doubt they are inspiring any businesses to move. Key pieces like billing seem broken

    Its like someone decreed were doing cloud stuff now and they just winged it

  • xaocxaoc Member

    Just > @havocx said:

    Starting to wonder wtf these guys are up to.

    Theyre not winning any brownie points by killing everyone's stuff. I doubt they are inspiring any businesses to move. Key pieces like billing seem broken

    Its like someone decreed were doing cloud stuff now and they just winged it

    I'm sure that some poor overworked lad got their arse fired for this...

    So Say We All

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