Netcup Rude Abuse system
Just want to introduce how netcup.de handle the abuse reports.
1, If one of your domain name send spam, example one of them sent 500 spam message accidently, then of course you noticed and solved the problem, but soon you will receive an abuse message, to solve it within 48 hour or your server will be deactivated.
2, If you receive a ddos, which is bigger then they want, their protection not really working if you receive more then 5gbps, you will receive an abuse report to promise not will happen again. But how?. Also they deactivate the server.
3, If one of your website get infected, you notice it and you fix the issue, you will receive an abuse report. "Your server has been deactivated, please provide a reason why your website infected"
Is theese incidents are typical in Germany? Could anybody there confirm it?
So the first thing to deactivate the server, and solve the problem? What kind of solution is that?.