Is Hetzner automated in server setup side?
I've ordered a SX292 server an hour ago with no special configurations, I received the first order confirmation mail but I didn't get the second.
1 hour and 10 minutes already passed and still didn't receive that second order confirmation mail.
The first order confirmation mail includes this part:
Normally, we process orders using a completely automated system. However there are two situations when we may need to complete your order manually:
- Your order includes a special configuration.
- You are a first-time customer. We will ask you to send us documents in some cases to help verify your identification.
But none of those two cases apply for me.
I also have another server with Hetzner and the setup took 4 minutes.
Is this normal?