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Good on Letbox

cybertechcybertech Member
in Providers

They listened

Thanked by 1uptime

Comments

  • JoeMeritJoeMerit Veteran

    Did they?

  • cybertechcybertech Member

    I assume they did

  • corbpiecorbpie Member

    We will also be upgrading your clapped out 2.20Ghz CPU to 4.80Ghz. Not

    Thanked by 1cybertech
  • vimalwarevimalware Member

    Nice.

  • letboxletbox Member, Patron Provider
    edited August 2019

    @corbpie said:
    We will also be upgrading your clapped out 2.20Ghz CPU to 4.80Ghz. Not

    I believe that you are referring to Dallas I want to tell you all services in dallas will be upgraded next by end this year. And new location will be available by Black Friday hopefully we have the time to do so. All new nodes will be better than 2.2ghz we only have few in Dallas otherwise there is nothing.

    Thanked by 1corbpie
  • TimboJonesTimboJones Member

    Friendly tip: The next person you hire should be a native English speaker that can handle your official messages. There's several fundamental problems in your message. At the very least, pop it into a word processor and check the stuff it underlines for review and hopefully some useful suggestions to fix. The biggest error being in past tense instead of future tense, so that can be confusing. There's approximately 15 errors in the message.

    I just went through a large company's anti-phishing security training and several of the obvious red flags are related to terrible grammar and spelling. I see more and more warnings in Thunderbird from legit sources and let them know when their messages are likely to be presented to the user as "likely scam" so they can be aware and take measures. Nobody likes missing an email only to find it in the spam box.

    You don't have any clickable link so it should be obvious to users, but if it contained a url, chances are it will get flagged as scam/spam much likely.

    Just a friendly suggestion. But that message stands out as the worst English message from a legitimate operation that I can think of and I had to say something.

    P.s. English was my worst subject in high school and I'm sure people can find a few issues in my post, as well.

    P.p.s. maybe this is something the grammarly service can do for you.

    Thanked by 5Miky Egyarmy Daniel15 AlwaysSkint willK
  • solairesolaire Member
    edited August 2019

    @TimboJones said:
    But that message stands out as the worst English message from a legitimate operation that I can think of

    Summoning @cociu in 3....2....1.....

    Thanked by 4NobodyInteresting Daniel15 AlwaysSkint andrew1995
  • skorousskorous Member

    solaire said: Summoning @cociu in 3....2....1.....

    I'm gonna go out on a limb and say that TimboJones doesn't consider HostSol a legit operation. ;-)

  • TimboJonesTimboJones Member

    @skorous said:

    solaire said: Summoning @cociu in 3....2....1.....

    I'm gonna go out on a limb and say that TimboJones doesn't consider HostSol a legit operation. ;-)

    Oh, the red flags are well obvious and idgaf anymore if people keep throwing their money at bad service. It's not a question of 'if' but when he goes tits up.

    But I have services with Letbox, want them to do well, and not miss announcements due to avoidable language.

    The next suggestion would be to send email from letbox domain and not your personal gmail account. Otherwise, they might be considered a "fly by night" operation.

  • cybertechcybertech Member

    yeah , letbox looks good apart from power outage (downtime) which hopefully after this move, fixes it.

    performance quite predictably good so far.

  • sonicsonic Veteran

    Did migration complete?

  • cybertechcybertech Member

    Doesn't seem like it

  • james50ajames50a Member

    No announcement in discord/change in panel from 1-10g so I don't think migration happened

  • vimalwarevimalware Member

    I guess one of you guys will update this thread when there's a fresh development. I don't feel like making a ticket.

  • TimboJonesTimboJones Member

    Ha, maybe the dates were typos, too.

    Seriously, though, I correlate good status updates with good providers, and providers who don't share that sentiment are bad providers. Status updates show you're aware of problems and on top of them. That lets us sit back and let them do their thing. Without communication, we think the worse, that you don't know wtf you're doing and panicing. That doesn't build confidence.

    I respect updates like, "we don't know the cause but we're investigating".

    Virmach has done good status updates as well as ImpactVPS, from my experience. Virmach even auto credited some downtime for like 41 cents. Just came off a $15/year renewal.

    Good providers get repeat business and recommendations. Something for providers to keep in mind.

    Thanked by 3ITLabs uptime AlwaysSkint
  • sonicsonic Veteran

    @key900 migration completed?

  • letboxletbox Member, Patron Provider

    @sonic said:
    @key900 migration completed?

    Unfortunately not yet we will rescheduled again soon.

    Thanked by 1uptime
  • TimboJonesTimboJones Member

    @sonic said:
    @key900 migration completed?

    Did you experience any downtime? I'm not at home and forget if I added them to UptimeRobot, but I didn't see any notifications of downtime.

    He s/escalated/estimated/ 6-12hours downtime, so I'd imagine that would be noticed if you're using your VPS.

  • cybertechcybertech Member

    its ongoing now, not sure if already completed:

    speeds seem....better? due to 10G

    ----------------------------------------------------------------------
CPU model            : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
Number of cores      : 2
CPU frequency        : 2899.998 MHz
Total size of Disk   : 18.5 GB (1.6 GB Used)
Total amount of Mem  : 1993 MB (90 MB Used)
Total amount of Swap : 2047 MB (0 MB Used)
System uptime        : 0 days, 0 hour 1 min
Load average         : 0.15, 0.05, 0.01
OS                   : CentOS 7.6.1810
Arch                 : x86_64 (64 Bit)
Kernel               : 5.2.14-1.el7.elrepo.x86_64
----------------------------------------------------------------------
I/O speed(1st run)   : 2.0 GB/s
I/O speed(2nd run)   : 2.1 GB/s
I/O speed(3rd run)   : 1.7 GB/s
Average I/O speed    : 1979.7 MB/s
----------------------------------------------------------------------
Node Name                       IPv4 address            Download Speed
CacheFly                        205.234.175.175         115MB/s       
Linode, Tokyo2, JP              139.162.65.37           21.5MB/s      
Linode, Singapore, SG           139.162.23.4            13.0MB/s      
Linode, London, UK              176.58.107.39           17.4MB/s      
Linode, Frankfurt, DE           139.162.130.8           15.7MB/s      
Linode, Fremont, CA             50.116.14.9             112MB/s       
Softlayer, Dallas, TX           173.192.68.18           43.4MB/s      
Softlayer, Seattle, WA          67.228.112.250          63.4MB/s      
Softlayer, Frankfurt, DE        159.122.69.4            9.13MB/s      
Softlayer, Singapore, SG        119.81.28.170           10.2MB/s      
Softlayer, HongKong, CN         119.81.130.170          11.1MB/s      
----------------------------------------------------------------------
    Thanked by 1uptime
  • sanvitsanvit Member

    @key900 mentioned 10Gbps upgrade will be done for a small fee. However, since the host node is connected to 10Gbps, it's most likely you can max out pure 1Gbps even if others on the same node utilizes their network.

    Thanked by 1cybertech
  • vimalwarevimalware Member

    Oh, that's what that 2h downtime was about?
    Nice

  • letboxletbox Member, Patron Provider

    @cybertech said:
    its ongoing now, not sure if already completed:

    speeds seem....better? due to 10G

    ----------------------------------------------------------------------
CPU model            : Intel(R) Xeon(R) CPU E5-2690 0 @ 2.90GHz
Number of cores      : 2
CPU frequency        : 2899.998 MHz
Total size of Disk   : 18.5 GB (1.6 GB Used)
Total amount of Mem  : 1993 MB (90 MB Used)
Total amount of Swap : 2047 MB (0 MB Used)
System uptime        : 0 days, 0 hour 1 min
Load average         : 0.15, 0.05, 0.01
OS                   : CentOS 7.6.1810
Arch                 : x86_64 (64 Bit)
Kernel               : 5.2.14-1.el7.elrepo.x86_64
----------------------------------------------------------------------
I/O speed(1st run)   : 2.0 GB/s
I/O speed(2nd run)   : 2.1 GB/s
I/O speed(3rd run)   : 1.7 GB/s
Average I/O speed    : 1979.7 MB/s
----------------------------------------------------------------------
Node Name                       IPv4 address            Download Speed
CacheFly                        205.234.175.175         115MB/s       
Linode, Tokyo2, JP              139.162.65.37           21.5MB/s      
Linode, Singapore, SG           139.162.23.4            13.0MB/s      
Linode, London, UK              176.58.107.39           17.4MB/s      
Linode, Frankfurt, DE           139.162.130.8           15.7MB/s      
Linode, Fremont, CA             50.116.14.9             112MB/s       
Softlayer, Dallas, TX           173.192.68.18           43.4MB/s      
Softlayer, Seattle, WA          67.228.112.250          63.4MB/s      
Softlayer, Frankfurt, DE        159.122.69.4            9.13MB/s      
Softlayer, Singapore, SG        119.81.28.170           10.2MB/s      
Softlayer, HongKong, CN         119.81.130.170          11.1MB/s      
----------------------------------------------------------------------

    There is few server still need to swapping the NIC card to 10Gbps I don’t know where your VPs is and will able to upgrade the network port from 1Gbps to 10Gbps as soon as possible. We did the most important upgrades add A+ B Power Redundancy , Add more bandwidth will be available free charge and more capacity more space free charges for some packages.

    Thanked by 1cybertech
  • cybertechcybertech Member
    edited September 2019

    @key900 said:

    We did the most important upgrades add A+ B Power Redundancy , Add more bandwidth will be available free charge and more capacity more space free charges for some packages.

    Thanked by 1uptime
  • uptimeuptime Member

  • cybertechcybertech Member

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