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I forgot to cancel my PayPal subscription at Stockservers.
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The problem is not the account deleted (from the user view) or suspended (from the provider perspective).
The problem is the lack of communication, as usual.
Could be solved easily, Ban any and all recurring paypal payments on LET. You get caught doing it as a provider then you lose your ability to post here. You want it as a client set it up with the provider off LET, but do not come here and bitch afterwards. You do that you get a ban, So simple a child could understand it.
We are not and never will be any provider's helpdesk. If you have a problem with them take it to them not us. People here need to stop answering this shit then maybe someone will get that idea through there heads.
IIRC , providers have the ability to cancel PP subs.
Not that simple, as already pointed out.
So did you give them their $0.20 of interest back?
So do you, and its yours.
Unlike the company you make a manual action and deliberate decision to set up a subscription, the company is a passive recipient, you make an active and considered decision to cancel a service, the company is a passive participant in that.
When you have 10,000+ active services you start to see cancellation requests in bunches daily, but thats just an email notification, it does not say that the customer has a subscription or not and when your concallation request email and on screen tells you to cancel your subscription if you have one, saying "providers have the ability to cancel pp subs" is about as helpful as tits on a fish.
yes and a free pocket lamp.
Damn it!!!! Now I want an Inception Hosting pocket lamp.
@AnthonySmith many companies literally require the customer to agree and accept the PayPal sub. On these cases I see the responsibility more on the provider side.
Thread is so long i forgot why are we even discussing this, PayPal gives the customer like 120 days to ask for a refund IIRC.
While it is a dick move to go through the PP route instead of talking it with the provider, it is the customer right to go that route if he/she prefer that way. Some providers define this act as as a violation to the contract of services, so it might vary.
It cant be that hard to code a hook that call the PayPal REST API and kill the sub upon termination of all services...
hmmm ... welp, that's enough LET for today I think.
None of them do, you are thinking about a paypal pre approved payment, that is a different thing, the subscription agreement is 100% made between paypal and the customer post redirection to the processor.
Go for it then, you will make a none negligible amount of money selling that to hosts for what you assume is a negligible amount of time, just remember 1 sub can cover multiple services so it needs to be intelligent enough to also reduce the subscription amount to cover the other services without the end users authorization to the paypal account... good luck.
IIRC, on WHMCS you can activate the "Pay with PayPal" button but also a variation which says "PayPal Subscription". I've seen cases in the past, my personal experience, where the button to pay just one time with PayPal is disabled and there is just the "PayPal Sub" button at the top right on the invoice shown by WHMCS.
It varies by provider.
In the end is just the billing code that is terrible. If there were active services and then they were cancelled and the PP subscription continues, the billing system should trigger at least a refund upon receiving the money, automatically. Probably easier to code in Blesta.
Agreed.
So am I equally liable if the Customer sets up a standing order with their bank to send money to me, and then forgets to cancel it ?
Sure, Customer deserves a refund, but that’s by no means my fault.
PayPal subscription is basically equal to a standing order with your bank.
I think part of the issue here and perhaps I am wrong, standing orders are pretty unique to the UK, everywhere else is cotton wool land.
If I am wrong i cant think of any other good reason for people to literally throw their money away and make it someone else's problem, that is excluding "I forgot" as a valid reason.
Pros and cons, discuss.
stupid sexy fish
Depends on the customers PayPal account. Accounts created before ~2010 usually got PayPal subscription IDs starting with S. These cannot be cancelled by the provider via API. Newer accounts usually got PayPal subscription IDs starting with I. These can be cancelled via API.
Billing agreements have worked way better for us.
I like this analogy. I think this is the first time I've seen it described that way, it fits.
I brought this up two pages ago. Some call it billpay it is a standing order you setup at your bank. Only you can cancel it, not the payee. If you don't cancel it your bank will tell you oh well it is your fault. They will not go after the payee, nor will they reimburse you for your moronic shit.
What people really need to do it take responsibility for their own shit and not push it on to some one else. It is not just this, but in ALL aspects of their lives.
WEAPONIZED WHMCS.
Weapons of Math Destruction.
absolutely this.
at least for Germany I can tell that standing orders are very common here too. and YES, if someone forgets to cancel exactly that standing order after cancelling the contract it belonged too (landlord, power, mobile, server, etc.) - the receiver/provider by no means can simply keep that overpaid money.
after the contract ended, keeping the money would be 'unjust enrichment' and gives legal reason to demand it back (or damage compensation, legal blabla). if you send it back you probably could deduct fees and such - if they occured.
however. I agree it's a pain in the ass for providers. all stupid customers are. on the other hand, it's simply a business risk you definitely should factor in ;-)
Yes yes of course but what about @AnthonySmith
's tittyfish ???EDIT2: Am I a furry now...? Dammit LET.
here you go
I'd tap that.
Just keep swimming, Just keep swimming, Just keep swimming, swimming, swimming.
Is tittyfish a thing, or just a natural progression of a LET thread about subscriptions and refunds...
It is a song by Dethklok, but I am almost positive Ant did not mean the song.
I had no idea ...
The natural progression, and the logical conclusion.
Tittyfish shall be the Alpha and the Omega of all LET threads.
Henceforth and forevermore.
Still no idea after seeing that
This is what happens when I start drinking and NOT taking my meds lol.
@ricardo Yeah it is more of an eclectic group, Dethklok fans.