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Anything wrong with the network of NJ datacenter?
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Anything wrong with the network of NJ datacenter?

I was using it for R programming (very low load, CPU less than 20%) in my rstudio-server provided by Virmach in NJ datacenter. It suddenly disconnected. I tried to connect it through SSH and failed.
I thought it was a system failure so I logged in to solusvm panel and used VNC for connection, all seems good, except for the network. Can't connect to outside: ping www.google.com no response.
I notice that there were 2 Hardware Maintenances but all solved days ago.
Does anyone have the same problem?

Comments

  • Sounds like you may have been null-routed. A ticket to Virmach probably has a better chance of finding some answers.

  • @NodePing said:
    Sounds like you may have been null-routed. A ticket to Virmach probably has a better chance of finding some answers.

    Thanks for your reply!
    I have sent a ticket, but there the scripts and figures I really need for tomorrow's presentation... Time is limited.

  • I have a VirMach KVM in Piscataway, NJ, and do NOT have a similar problem.

  • @FrankZ said:
    I have a VirMach KVM in Piscataway, NJ, and do NOT have a similar problem.

    That's weird, there is only a rstudio-server and a gitlab running, and I checked the CPU load is not over 20% on average.
    No email for null-route or abuse notification received.
    Should I be worried about my data? And I really need to retrieve my data ASAP.

  • If you don't think they null routed you for high packet count or whatever.
    You could try checking the network setting via VNC or if you installed from a template you should be able to "reconfigure networking" from inside SolusVM panel.

  • @FrankZ said:
    If you don't think they null routed you for high packet count or whatever.
    You could try checking the network setting via VNC or if you installed from a template you should be able to "reconfigure networking" from inside SolusVM panel.

    I tried VNC the time I found the network issue. I tried ping www.google.com inside the VNC terminal and no response.

  • FrankZFrankZ Veteran
    edited December 2018

    I normally ping my gateway IP first, then google
    Lets me know if it is just me, or the node :smile:

    Thanked by 1eol
  • do the following
    1. ping gateway
    2. ping ip address (8.8.8.8)
    3. ping your vm ip from outside

  • @niraeth said:
    do the following
    1. ping gateway
    2. ping ip address (8.8.8.8)
    3. ping your vm ip from outside

    1. Gateway has a response.
    2. 8.8.8.8 100% loss
    3. 100% loss

  • Anyone know how to get the file in my VPS at this moment? I'm really in a hurry.

  • I had the same problem, but on ATLKVM3, which is presumably Atlanta.

  • @uhu said:
    I had the same problem, but on ATLKVM3, which is presumably Atlanta.

    Today? 2 hours ago?

  • deankdeank Member, Troll

    I'd say phone them to have a staff fetch files for you.

  • @liujason said:

    @uhu said:
    I had the same problem, but on ATLKVM3, which is presumably Atlanta.

    Today? 2 hours ago?

    No, since I got it on BF. Got moved to a different subnet which fixed it. Use MTR locally and on the VPS and see what is happening. For some reason their gateway didn't like me.

  • deank said: I'd say phone them to have a staff fetch files for you.

    Take note for next time, @deank will always have the best answer to any question.

    Thanked by 1deank
  • @deank said:
    I'd say phone them to have a staff fetch files for you.

    Thanks! Nice suggestion!

  • xDDDD you got for what you paid from BF.

  • Good thing I avoid nj/buffalo as those deals seem unsustainable.

    Living life high in LA. 100% updtime with hetrixtools.

  • smile said: deals seem unsustainable.

    How does that affect the network?
    Overcrowded?

  • smilesmile Member
    edited December 2018

    @greattomeetyou said:

    smile said: deals seem unsustainable.

    How does that affect the network?
    Overcrowded?

    I dunno. my plan is under 10gig connection. It's slower than 1g port from bench though. Wanted to clarify

  • @liujason said:
    Anyone know how to get the file in my VPS at this moment? I'm really in a hurry.

    Over VNC,

    base64 filename > filename.b64
    cat filename.b64
    

    Copy paste the contents to a local file, and then

    base64 -d filename.b64 > filename
    
  • @smile said:
    Good thing I avoid nj/buffalo as those deals seem unsustainable.

    That depends on the data center.

  • @smile said:
    Good thing I avoid nj/buffalo as those deals seem unsustainable.

    Living life high in LA. 100% updtime with hetrixtools.

    Ticket answered, said nothing wrong with the network and no limitation for my VPS, now it's all good.
    Don't know why.

  • @rincewind said:

    @liujason said:
    Anyone know how to get the file in my VPS at this moment? I'm really in a hurry.

    Over VNC,

    > base64 filename > filename.b64
    > cat filename.b64
    > 

    Copy paste the contents to a local file, and then

    > base64 -d filename.b64 > filename
    > 

    Thanks for your answer! I'll try it the time I need it (hope not).

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