My Custom Hosting Shutting Down
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My Custom Hosting Shutting Down

CoryCory Member

Just received this email. I’ve been with MCH for several years, sad to see them go. Hope @MCHPhil has a speedy recovery.

—-

Morning,

It's with a heavy heart I must inform you due to a bunch of unforeseen circumstances, I need you to immediately take a backup of your VM. I am unable to continue funding these servers out of pocket monthly. I've had some health issues that have come up in the last few weeks that are preventing me from doing what I need to do to keep the services running. I am extremely sorry for the trouble and wish things were not this far gone. By my understanding, the servers will be available until the 10th. If you would like a refund, due to the issues at hand, please contact me directly at [email protected] and I will get things situated. (No timeline for refunds, this will come out of pocket also.)

Thanked by 1[Deleted User]
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Comments

  • Oh, wow, not good.

    Thanked by 1[Deleted User]

    "[...] the Linux philosophy is 'laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. That's it." (L. Torvalds)

  • vimalwarevimalware Member
    edited November 8

    Oh dear. Wish you a full recovery Phil.

    With the really short notice, I hope some decent providers here can do refugee offers with free data migration (if requested).

    OVH Canada or North America equivalent.

  • Just a quick advice:

    Aside from the obvious (taking backups), everybody should immediately set their SOA settings in DNS to a small TTL (expire/refresh, I assume) to prepare for a switch over to wherever.

  • Sad to see them go. Hoping for a speedy recovery @MCHPhil

  • WebProjectWebProject Member, Provider

    It’s very short notice, but still possible to migrate plenty of data.

    Thanked by 1[Deleted User]
    VPS Price Match Guarantee on: All our range of DDOS protected XEN-HVM VPS Plans
    Are you looking for best price for self-managed VPS? See WebProVPS website for more details.
  • iKeyZiKeyZ Member

    Hope everything works out OK for @MCHPhil - shame about this as MCH has been solid for years.

    Thanked by 1[Deleted User]
  • You guys have backups anyway, right?

    Thanked by 1[Deleted User]

    "[...] the Linux philosophy is 'laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. That's it." (L. Torvalds)

  • FAT32FAT32 Member

    I believe @BharatB is in the right time offering free sysadmin services. Perhaps can ask if any providers are willing to give refugee offers. After that, Qovic can migrate them to new nodes.

  • HukinHukin Member

    Not surprised as well, OVH resellers will gone with competition with main provider.

    Thanked by 1[Deleted User]

    People always hate those who tell them the truth, and love those who lie to them.

  • I also hope everything works out well for @MCHPhil health.
    MCH has been my top provider for 5 years and Phil was a great guy to deal with.
    I wish you the best and hope everything works out for you.

  • MikeAMikeA Member, Provider

    @Hukin said:
    Not surprised as well, OVH resellers will gone with competition with main provider.

    🤔

    Thanked by 1[Deleted User]
  • randvegetarandvegeta Member, Provider

    FAT32 said: Perhaps can ask if any providers are willing to give refugee offers

    64MB RAM servers for $10 /yr with a dedicated IPv4? Doesn't sound feasible to me.

    I would make an open ended offer for anyone on the KVM-256M or higher plans, but I don't know if anyone wants an HK or LT server to replace a Canada server.

    Sorry for the troubles you're seeing @MCHPhil . Good luck.

    Thanked by 1[Deleted User]
  • @Hukin said:
    Not surprised as well, OVH resellers will gone with competition with main provider.

    That may be a factor, but it sounds like there are health issues (and other financial worries) in the background.

    Thanked by 1[Deleted User]

    "[...] the Linux philosophy is 'laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. That's it." (L. Torvalds)

  • deankdeank Member

    It doesn't appear that he was turning profits anyway.

    Best to ditch it and recover health.

    Blackboyfriend (BF) is nigh. Always pre-pay for 3 ~ 6 years. You will regret it. And vote for Fran in 2020.

  • ehabehab Member

    get well soon Phil, maybe @gestiondbi is the best possible refugee provider.

    • do not prepay > 1 year and check for reviews/support
    • only use monthly from a provider operating < 1 year
  • deankdeank Member
    edited November 8

    Refugee deal + BF deal mixed.

    Wow, that's gonna be a killer in more ways than one. The grand Q is: Who's gonna do it? You won't be making any profit off it for sure. Hell, you'd be lucky to break even.

    Thanked by 1[Deleted User]

    Blackboyfriend (BF) is nigh. Always pre-pay for 3 ~ 6 years. You will regret it. And vote for Fran in 2020.

  • randvegetarandvegeta Member, Provider

    deank said: Wow, that's gonna be a killer in more ways than one. The grand Q is: Who's gonna do it? You won't be making any profit off it for sure.

    If you dont provide IPv4, it's possible for the providers who have their own infra.

    We could probably do it in Lithuania without losing money if it weren't for the IPv4 address. I never understand how IPv4 could be provided so cheaply by some providers.

    Thanked by 1[Deleted User]
  • deankdeank Member

    It's always about "if" in human lives, isn't it.

    Thanked by 1[Deleted User]

    Blackboyfriend (BF) is nigh. Always pre-pay for 3 ~ 6 years. You will regret it. And vote for Fran in 2020.

  • @randvegeta said: 64MB RAM servers for $10 /yr with a dedicated IPv4? Doesn't sound feasible to me.

    In practice, those small KVM plans have been out of stock for quite a while.

    What is a little worrying that one can still sign up for cPanel web hosting (also reseller). Perhaps he plans to keep these plans going?

    Thanked by 1[Deleted User]

    "[...] the Linux philosophy is 'laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. That's it." (L. Torvalds)

  • randvegetarandvegeta Member, Provider

    angstrom said: In practice, those small KVM plans have been out of stock for quite a while.

    To be fair, even at $4 /month, the 1 IP + paypal fees and overheads basically make it a break even AT BEST type service.

    With that in mind, we were running free VPS at VPSBit since 2015. Most nodes are still up and running, consuming resources. Was supposed to shut them all down a few months ago, but couldn't be bothered.

    Our free VPS actually has 512MB RAM + IPv4 already. We got about 1,000 free VPS running. Would be alright to switch them all to $4+ /month plans XD.

    Thanked by 1[Deleted User]
  • KuJoeKuJoe Member, Provider

    Wow, this is shocking that he wasn't turning a profit after this many years.

    64MB on KVM? Ouch! That just sounds painful... but I'm gonna try it now. :lol:

    Thanked by 1[Deleted User]
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • @KuJoe It's too bad that you dont allow IRC on your servers, i was about to buy
    the 64mb ram plan :\

    Thanked by 1[Deleted User]
  • Ho-ostHo-ost Member, Provider

    So is this just servers? What about other services?

    Thanked by 1[Deleted User]
  • @KuJoe said: Wow, this is shocking that he wasn't turning a profit after this many years.

    Well, he doesn't really say that he has never turned a profit, but it nevertheless appears that now (recently), there are (have been) financial difficulties (in addition to health issues).

    But, yeah, it's a question whether OVH resellers will able to survive in the longer term.

    Thanked by 1[Deleted User]

    "[...] the Linux philosophy is 'laugh in the face of danger'. Oops. Wrong one. 'Do it yourself'. That's it." (L. Torvalds)

  • deankdeank Member
    edited November 8

    Better keep IRC off network. Saves money in long term. Not worth all the poo you will eventually be thrown at.

    Thanked by 1[Deleted User]

    Blackboyfriend (BF) is nigh. Always pre-pay for 3 ~ 6 years. You will regret it. And vote for Fran in 2020.

  • But it wasnt like 500 users irc, it was like max 5 or 10 eh

    Thanked by 1[Deleted User]
  • deankdeank Member

    Yours may perhaps be genuine, but once it gets known that network A allows IRC, it spreads and it ends in tears for hosts.

    Thanked by 1[Deleted User]

    Blackboyfriend (BF) is nigh. Always pre-pay for 3 ~ 6 years. You will regret it. And vote for Fran in 2020.

  • KuJoeKuJoe Member, Provider

    randvegeta said: I never understand how IPv4 could be provided so cheaply by some providers.

    They're only a few pennies a year if you're not renting them.

    Thanked by 1[Deleted User]
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • KuJoeKuJoe Member, Provider

    deank said: Yours may perhaps be genuine, but once it gets known that network A allows IRC, it spreads and it ends in tears for hosts.

    This. We used to allow private IRC servers but kids ruined that quickly, now our clients are enjoying really good uptime. :)

    Thanked by 1[Deleted User]
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • gestiondbigestiondbi Member, Provider

    We can help. We offer Shared, Reseller, OpenVZ and KVM hosting in Montreal, Canada. Contact our sales team for questions and quote: http://gdbi.pw/contact

    Hope the best for Phil.

    Gestion DBI | IT Consulting, Structured Cabling, WiFi Networks, Security Camera, VoIP, Optical Fiber and VPS/Shared Hosting provider.
    DeepNet Solutions | Cheap, Fast and Courteous Hosting| Starting at $13CAD by year!

  • @Ho-ost said:
    So is this just servers? What about other services?

    The email wasn't clear. And the title of the message was:

    URGENT: Immediate closure of VPN nodes coming imminently

    Don't know if he meant "VPS Nodes" or if there's some "VPN Nodes" he's shutting down.

  • randvegetarandvegeta Member, Provider

    KuJoe said: They're only a few pennies a year if you're not renting them.

    Yes and no.

    We own our own IP space too, but it's difficult to get more. We have our allocation from APNIC and RIPE, which is kind of peanuts per IP when considering the membership cost. But the real cost is not being able to use those IPs for services that higher earning power.

    These days, you join RIPE and at most you get a /22 right? That's only 1,024 IPs, of which you will probably have fewer than 1,000 actually usable.

    It's not attractive running ultra low margin services when your scale is limited by IPs. 1,000 IPs at $4 /VM = $4,000 /month turnover. There is really no profit to be made and eventually you do run out of IP and you cant grow any more. For the ultra low value stuff, you need to have some serious scale to actually make any reasonable profit. IPv6 and NAT can solve this problem somewhat. Then your margins can be tiny, and you can grow as much as you like pretty much.

    Thanked by 1[Deleted User]
  • KuJoeKuJoe Member, Provider

    randvegeta said: There is really no profit to be made and eventually you do run out of IP and you cant grow any more.

    It depends on the business plan. ;)

    Thanked by 1[Deleted User]
    -Joe @ SecureDragon - LEB's Powered by Wyvern in FL, CO, CA, IL, NJ, GA, OR, TX, and AZ
    Need backup space? Check out BackupDragon
  • randvegetarandvegeta Member, Provider

    KuJoe said: It depends on the business plan.

    True. It was always part of our biz plan to offer free VPS. It worked out for us :-)

    Thanked by 1[Deleted User]
  • I've been a customer of Phil's for a long time now. I got this email this morning as well. This news is both shocking and saddening. I genuinely hope for Phil to make a full and speedy recovery from whatever health problems he is facing.

    Thanked by 1[Deleted User]
  • It's really sorry when I read this email, had been with them for few years and everything was wonderful. Wish Phil a full recovery.

    And I'm also looking for any tiny VPS plans to host a DNS, as well as a lowend KVM plan for about 1-2G memory for webhosting, Canada or West US prefered. Or I may just restore my backups to some random idling VPS as failover.

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    How many stars in your bowl? How many sorrows in your soul?
  • Sorry do hear this @MCHPhil hope you feel better soon man.

    Here is a pic to help you with this:

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    Dont'TalkAboutLetClub Sensei of the Yeti Assassins Anyone see where I parked @jar car?

    upto32.com Retro at it's best

  • Got the e-mail today as well. All the best @MCHPhil and thank you for all these wonderful years. Any other providers that more or less provide rather than support OpenBSD as MCH very generously has?

    Thanked by 1[Deleted User]
  • MikeAMikeA Member, Provider

    @upnatom said:
    Any other providers that more or less provide rather than support OpenBSD as MCH very generously has?

    shouldn't it work anywhere?

    Thanked by 1[Deleted User]
  • Sad news. I'm a long time "idling customer" of MCH and I wish all the best for Phil.

  • HukinHukin Member

    Just wondering why folks just cares too much about this provider? They has a many negative feedbacks 1-2 years ago. They terminate yearly accounts after 1-2 months without warnings and refuse refunds, all important data was removed. Many users report it.

    People always hate those who tell them the truth, and love those who lie to them.

  • @Hukin said:
    Just wondering why folks just cares too much about this provider?

    'Provider' is not the same as 'a person' .
    Hate is like cancer, brother.

  • HukinHukin Member

    vimalware said: vimalware

    I don't hate, just provide some facts about them/him. Person cannot be separate from provider, if exactly running by person.

    Thanked by 1[Deleted User]

    People always hate those who tell them the truth, and love those who lie to them.

  • quickquick Member

    Unique flex but acceptable

    Thanked by 1[Deleted User]
  • Sad to see one of the best provider I had go like this. Wish all the best to MCHPhil for a prompt recovery!

    For those of you mentioning the bad reviews, MCH was actually very good. Yes they (he) had a rough start here, but I've yet to see another provider offer so much value. 3 major downtimes and 1 IP migration in 3 years, sure, but the performance and the network were excellent, especially for the price. 24$/y for a KVM with 3 vCPU, 1GB RAM, 30GB HDD, 3 IPv4, DDoS protected (OVH).

  • A few months back I left them due to downtimes. The only thing I could do during downtime is, open a ticket and wait until Phil answers. If I try replying my own ticket(after 8-10 hours) or try contacting Phil thru a single message here, I used to get a reply like "Dude wait patiently.. or else your service will be gone because of tos violation"!

    spice!

  • HukinHukin Member

    Just wondering how to easy to lost trust in that kind of business if starts cheating with own clients with not follow them.

    Thanked by 1[Deleted User]

    People always hate those who tell them the truth, and love those who lie to them.

  • I'm also very sad to hear this news. I've been with MCH since 2013 and only had to open 10 tickets (3 of which were about setting PTR records). It looks like I didn't open any tickets from 2015-early 2018. Phil is a great guy who has helped me out quite a few times. Sure he had some hiccups with disk failures etc, but you restore from backup and back in business. MCH was top notch in my book. I wish him the best and hope he recovers.

    Maybe some day we'll be able to get money out of politics so things like universal healthcare will be realized. It would be great for people to not have to go out of business or bankrupt themselves just to survive an illness.

    That said, I had a killer deal with MCH (KVM, 4cpu, 4GB ram, 4 IPv4, 100GB disk, 4TB xfer, very stable, $7/mo). That was my "main" go-to VPS for everything for years. All good things come to an end though...

    Thanked by 1[Deleted User]
  • @MikeA said:

    @upnatom said:
    Any other providers that more or less provide rather than support OpenBSD as MCH very generously has?

    shouldn't it work anywhere?

    It sure does, but it was effortless with MCH becuase they hosted and updated the ISO from my 1st request to have it. I've put in requests with others, which I won't mention, and never got a reply or an excuse. And I don't want to move somewhere I need to go through back channels or hack installs to get frankly any BSD running there is no excuse for not providing an ISO, and if necessary add a disclaimer for limited support.

    Thanked by 1[Deleted User]
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