Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Advertise on LowEndTalk.com
WHMCS vs HOSTBILL for Providers without own Datacenter / Hardware / Network
New on LowEndTalk? Please read our 'Community Rules' by clicking on it in the right menu!

WHMCS vs HOSTBILL for Providers without own Datacenter / Hardware / Network

wa44io4wa44io4 Member
edited September 2018 in Help

Hey Everyone,

What do you think about WHMCS vs HOSTBILL in 2018 for VPS & Dedicated Server Providers without own Datacenter / Hardware / Network?

Which one is better from price, performance and conversion perspective?

Your valuable opinion is truly appreciated.

Thanks in advance.

WHMCS vs HOSTBILL for Providers without own Datacenter / Hardware / Network
  1. WHMCS vs HOSTBILL?33 votes
    1. WHMCS
      63.64%
    2. HOSTBILL
      36.36%

Comments

  • SmallWebSmallWeb Member, Provider

    Correct me if I'm wrong please; Only seeing one-time fee for HostBill at $999 cheapest. WHMCS has that monthly option and it can be reduced depending on your provider of the license.

    Thanked by 1wa44io4

    Michael from SmallWeb - Support is only offered via ticket/email.

  • Hostbill offers a bit more imo. We utilize hostbill as well for the DCIM its not the best if compared to some standalone DCIM software but its usable. Also I think you know it also has dedi and vps management software as well. It all comes down to your budget you can get away with using WHMCS as well.

    Thanked by 1wa44io4

    Away for the holidays will return 1/9/2019.

  • @Ho-ost @HashTag

    I do understand that HostBill is way more costly but on my trial with them I found it simple, fast and crispy from both admin and user end and that is what increased my interest on it. Otherwise I am using WHMCS for last 4 years and I can't say it's bad ;)

    However, let's wait for opinions of HostBill users too. We will see which one I should go for.

  • ClouviderClouvider Member, Provider

    Hostbill is great, we are moving from WHMCS to it.

    Thanked by 2wa44io4 gestiondbi

    Clouvider Limited - Leading Hosting & Connectivity Partner || Dedicated Server Sale from £39/m - Our Latest LET Offer

    Cloud Web Hosting | SSD & SAS HA OnApp VPS | US, UK, NL & DE Dedicated Servers | Network Services | Colocation | Managed Services

  • vapornodevapornode Member, Provider

    We've been using Hostbill for years. It works great until something goes wrong.

    Thanked by 1wa44io4
    VaporNode | Tampa Florida VPS, Resource Bundles, Dedicated Servers, Colocation | Proactive Management, DDoS Protection
  • @vapornode said:
    We've been using Hostbill for years. It works great until something goes wrong.

    Usually when something goes wrong with hostbill its a module issue which hostbill usually fixed with updates sometimes they might require you to pay for certain updates or custom fixes.

    Away for the holidays will return 1/9/2019.

  • @vapornode what kind of issues you faced mostly?

  • wa44io4wa44io4 Member
    edited September 2018

    @HashTag $99 USD for 1 year's update it's not really too much if the system works perfectly and as per expectation. Is it?

  • @wa44io4 said:
    @HashTag $99 USD for 1 year's update it's not really too much if the system works perfectly and as per expectation. Is it?

    I mean module issues such as adding pdu's that aren't yet compatible with hostbill for instance servertech metered pdu's. Hostbillapp has automatic updates but sometimes you have to ticket them to push module fix updates and such. You don't always have to pay for them unless they need to make something custom. Once the module is created they will update it as needed for free at least in my case they do and I have the data center edition.

    Away for the holidays will return 1/9/2019.

  • Never used Hostibll here, anything special more than WHMCS?

  • AlexBarakovAlexBarakov Member, Provider

    I like Hostbill. If I could, I would have migrated away from WHMCS. Unfortunately, it's a PITA for a big amount of customers to be migrated over.

    Thanked by 1wa44io4

    AlphaVPS - Cheap VPS out of London, UK | Sofia, BG | Nuremberg, DE | NYC, US and LA, US. Cheap Dedicated servers with fast delivery!

  • @armandorg it's just better I believe :smiley:

  • vapornodevapornode Member, Provider

    @wa44io4 The biggest problem is the lack of consistency in the weekly updates. There are times where the updates break certain modules/features. We've seen about 50/50 split where the errors either get fixed in a week or less or they take more than 4 weeks to fix.

    Thanked by 1wa44io4
    VaporNode | Tampa Florida VPS, Resource Bundles, Dedicated Servers, Colocation | Proactive Management, DDoS Protection
  • @vapornode I am mostly going to use the manual modules and modules of our own creation which requires SDK Access ($999) though.

    It will be Enterprise + SDK Access = $1998 USD for me :(

    I also saw a whole lot of useful plugins and modules that are available for free.

  • jhjh Member
    edited September 2018

    HostBill pricing is odd. $99/year for upgrades is really cheap but $999 for the SDK / permission to use its API is really expensive.

    From the client's perspective, neither is particularly intuitive but so many companies use WHMCS that customers will probably have seen it before. HostBill also has loads of spelling mistakes.

    From the staff end, last time I checked, HB was better but that was a long time ago.

    WHMCS still doesn't officially connect to a sensible accounting package. Being the cynic I am, I think it's because WHMCS know most of their customers don't file accounts or pay taxes.

    If I were going to buy into one of them it would probably be HB but of course of depends which modules you need etc.

    Thanked by 1wa44io4
  • @jh thanks for your input on this ... I have emailed HostBill to see if they can do something about the SDK thing ... it became the main problem to go for HostBill. :(

  • gestiondbigestiondbi Member, Provider

    @AlexBarakov said:
    I like Hostbill. If I could, I would have migrated away from WHMCS. Unfortunately, it's a PITA for a big amount of customers to be migrated over.

    We did it.... Get shit ton of coffee for you and your staff. Take a few week to complete the migration and fix all issues following the switch. Be we don't regret it at all.

    Thanked by 1wa44io4

    Gestion DBI Inc. | Leader in IT Consulting and Telecommunications
    A hosting need? Web Hosting | Reseller Hosting | Montreal KVM VPS | Enterprise Cloud VPS

  • @gestiondbi would you recommend HostBill for my use case taking in account that additional $999 for SDK Access?

  • gestiondbigestiondbi Member, Provider

    @wa44io4 said:
    @gestiondbi would you recommend HostBill for my use case taking in account that additional $999 for SDK Access?

    All the way. WHMCS is pretty basic and lack some feature compared to Hostbill

    Thanked by 1wa44io4

    Gestion DBI Inc. | Leader in IT Consulting and Telecommunications
    A hosting need? Web Hosting | Reseller Hosting | Montreal KVM VPS | Enterprise Cloud VPS

  • Reply from HostBill -

  • Take a note, that their API docs are very VERY scarce. This is not WHMCS API/Hooks heaven. Imagine you are blind and trying to go from New Jersey to Detroit on bare foots. That's how feel to develop for HB.

    If you don't have a ton of money (at least 5 000 USD), go with WHMCS.

    Thanked by 1wa44io4

    hostwp.net -- Wordpress Hosting for Developers.

  • @LTniger if HostBill have decided to give me access to SDK for free or, at-least 50% discount on it then I would have gone for it. Otherwise yes, I am completely fine with WHMCS :)

  • AlexBarakovAlexBarakov Member, Provider

    @gestiondbi said:

    @AlexBarakov said:
    I like Hostbill. If I could, I would have migrated away from WHMCS. Unfortunately, it's a PITA for a big amount of customers to be migrated over.

    We did it.... Get shit ton of coffee for you and your staff. Take a few week to complete the migration and fix all issues following the switch. Be we don't regret it at all.

    Can you name some of the issues. I will also tag @Clouvider Dominik, as I know they are also migrating away from WHMCS. I am seriously interested in Hostbill, but am very worried about migration breaking up everything.

    AlphaVPS - Cheap VPS out of London, UK | Sofia, BG | Nuremberg, DE | NYC, US and LA, US. Cheap Dedicated servers with fast delivery!

  • LyphiardLyphiard Member, Provider
    edited September 2018

    @wa44io4 said:

    I do understand that HostBill is way more costly but on my trial with them I found it simple, fast and crispy from both admin and user end and that is what increased my interest on it. Otherwise I am using WHMCS for last 4 years and I can't say it's bad ;)

    However, let's wait for opinions of HostBill users too. We will see which one I should go for.

    Were you able to get a trial/demo for free or did you pay the $999 and use their 30-day refund policy?

    Nexril | Unmanaged KVM VPS and Dedicated Servers

  • ClouviderClouvider Member, Provider

    @AlexBarakov said:

    @gestiondbi said:

    @AlexBarakov said:
    I like Hostbill. If I could, I would have migrated away from WHMCS. Unfortunately, it's a PITA for a big amount of customers to be migrated over.

    We did it.... Get shit ton of coffee for you and your staff. Take a few week to complete the migration and fix all issues following the switch. Be we don't regret it at all.

    Can you name some of the issues. I will also tag @Clouvider Dominik, as I know they are also migrating away from WHMCS. I am seriously interested in Hostbill, but am very worried about migration breaking up everything.

    We're maintaining legacy WHMCS and take new orders in Hostbill at the moment so can't help you much ;p.

    Clouvider Limited - Leading Hosting & Connectivity Partner || Dedicated Server Sale from £39/m - Our Latest LET Offer

    Cloud Web Hosting | SSD & SAS HA OnApp VPS | US, UK, NL & DE Dedicated Servers | Network Services | Colocation | Managed Services

  • randvegetarandvegeta Member, Provider

    Clouvider said: We're maintaining legacy WHMCS and take new orders in Hostbill at the moment so can't help you much ;p.

    That sounds like a complete PITA. Good luck with that.

  • @Lyphiard said:

    @wa44io4 said:

    I do understand that HostBill is way more costly but on my trial with them I found it simple, fast and crispy from both admin and user end and that is what increased my interest on it. Otherwise I am using WHMCS for last 4 years and I can't say it's bad ;)

    However, let's wait for opinions of HostBill users too. We will see which one I should go for.

    Were you able to get a trial/demo for free or did you pay the $999 and use their 30-day refund policy?

    I used the refund policy but ended up keeping it because the support responses were under 24 hours and they pretty much carried me through the whole process not to mention a lot of lead way on the ticket billing.

    Away for the holidays will return 1/9/2019.

  • ClouviderClouvider Member, Provider

    @randvegeta said:

    Clouvider said: We're maintaining legacy WHMCS and take new orders in Hostbill at the moment so can't help you much ;p.

    That sounds like a complete PITA. Good luck with that.

    It’s really not. We’ll end up merging it into Hostbill, but as it doesn’t add much to the workload there’s little incentive to spend time on it right now.

    Clouvider Limited - Leading Hosting & Connectivity Partner || Dedicated Server Sale from £39/m - Our Latest LET Offer

    Cloud Web Hosting | SSD & SAS HA OnApp VPS | US, UK, NL & DE Dedicated Servers | Network Services | Colocation | Managed Services

Sign In or Register to comment.