Stripe not going to support hosting company to get payment !
TOSHOST LTD is a Registered Limited company. We are doing business since 2012. Already use lots of payment getway like Paypal, skrill, coin payment, payza, 2co & Stripe.
Recently our management decide to use stripe because stripe have lot option to get payment . Last 5 months we use Stripe and never face any dispute issue, already done a lots of successful card payment without charge-back or dispute.
Yesterday Stripe Team sent us an email about that they are not going to support our website
Our systems recently identified charges that appear to be unauthorized by the cardholder, meaning that the owner of the credit or debit card did not consent to these payments. This unfortunately means that we will no longer be able to accept payments for toshost.com.
After getting this mail we ask them to provide us any specified transaction details which make problem.
Finally we got a response today.
Thanks for getting back to us.
I can certainly understand your concern on this matter and I'd be happy to provide some clarification. Stripe has some extremely strict regulations when it comes to the businesses we can and cannot work with. Unfortunately, our prior experience with businesses similar to yours has resulted in a higher number of chargebacks than with others, so we're not able to support any businesses of this nature moving forward. This is not to accuse you or your business of any wrongdoing, as I do see that you haven't yet received any disputes. This is rather the result of a few bad actors in the past shaping our regulations for the future.
I truly wish this wasn't the case, as we'd prefer to work with as many types of businesses as we can. However, these restrictions are quite firm, and we aren't given any leeway on this decision. If you need any assistance with migrating your data to another payment processor, please let me know. I realize this isn't always an easy process and I'd like to help make your transition as smooth as possible.
If you have any other questions or concerns, please don't hesitate to get back in touch. I'm here to help.
So I would like to know any hosting provider who are using stripe got this kind of mail ?
We are 100% confirm that we never face any refund or chargeback issue with them. Really shocked to get this kind of decision form them.
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