LeaseWeb: Weird billing practice
So, here I was listening to everyone here about how good Leaseweb was etc..
So decided to give it a try, thinking, let's see if the server is actually any good.
First thing I noticed was that unlike DO, Linode, Amazon etc, these guys have a minimum term of 1 month.
But I thought, if it's really that good, then it should work. So I paid $10 and took a VPS.
Unfortunately, the CPU was not powerful enough. It was sort of middling. After after a couple of hours, the VPS was of no use to me.
But since I'd already paid for 1 month, I thought I'd let it hang around till the end of the billing period.
I get a new invoice a day after the one-month period was over.
So I ask them what that's for. This is what they said:
You ordered your VPS in early April, and paid for 1 month upfront. But that payment was for the period from May1 to May 31. You haven't paid us for April!
So I said, I have canceled for May. I don't want it for May. So they're like: "Doesn't matter, the money you paid us initially was for May. But you used in April. Pay us for April."
I mean, seriously, what kind of accounting is that? The whole thing would have cost me a couple of cents on other providers, and I was willing to pay for 1 whole month to test out their server. But charging me for nearly two whole months, saying the initial payment was for the second month, and the first month has to be paid etc. doesn't sound very fair to me.
Anyone else ran into any such issues?