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for soyoustart server, seems can't choose the datacenter?
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for soyoustart server, seems can't choose the datacenter?

I want to have a server in canada, but it only shows In France (ASAP delivery)
submit a ticket, but 4 days passed and no reply,
anyone know their contact tel no? I want to call them for help

Comments

  • They have an IP/stock shortage in Canada at the moment, best would be to try again on Monday.

    https://www.soyoustart.com/en/support/

  • @Aidan said:
    They have an IP/stock shortage in Canada at the moment, best would be to try again on Monday.

    https://www.soyoustart.com/en/support/

    thanks aidan, is the 0333 a franch tel?

    Thanked by 1Aidan
  • https://www.soyoustart.com/en/support/ thanks aidan, is the 0333 a franch tel?

    Ah, yeah sorry.

    https://www.soyoustart.com/us/support.xml is the Canadian one.

  • Vova1234Vova1234 Member, Patron Provider

    Nickman said: I want to have a server in canada, but it only shows In France (ASAP delivery) submit a ticket, but 4 days passed and no reply, anyone know their contact tel no? I want to call them for help

    In general that I do not understand what for to call. We are on the Internet, and not in real life to call in data centers. Enrages when the data center calls for example and asks for services.

    And at the expense of Canada, there are checkers which send mail to the mail when the server and in what location is available for order.

  • In general that I do not understand what for to call. We are on the Internet, and not in real life to call in data centers. Enrages when the data center calls for example and asks for services.

    Sure, not everyone offers telephone support/sales - but SoYouStart does, so this statement is moot.

  • Vova1234Vova1234 Member, Patron Provider
    edited February 2018

    Aidan said: Sure, not everyone offers telephone support/sales - but SoYouStart does, so this statement is moot.

    May be. But I'm a client who never writes technical support and knows everything himself. I write only when the bugs are in the data centers and their panels, APIs and stuff do not work.

    Just example: https://checkservers.ovh/

    1H - time to delivery

    HIGH more than 10 servers

    LOW less than 10 servers

    Thanked by 2Aidan rm_
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