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Index.php not loading in browser

nicheniche Member
in Help

For a particular cpanel webhosting account, index.php is visible when checked using FTP and file manager, however it is not visible when a browser is used. What could be the reason?

«1

Comments

  • imokimok Member

    Did you check the file permissions?

  • serverfoodserverfood Member
    edited January 2018
    • check your error log
    • check file permission
    • check if apache directive accepting index.php
  • jarjar Patron Provider, Top Host, Veteran

    Better question would be what is happening instead of index.php loading in browser. Downloading it as a file? Loading something else? Does anything else from that directory load when called by filename, like an HTML file?

  • dcamerodcamero Member 
    DirectoryIndex index.php
  • WSSWSS Member

    Did you leave 'index.ht??' in there?

    @dcamero said:
    DirectoryIndex index.php

    Add to .htaccess:

    DirectoryIndex index.php index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.phtml default.htm default.html home.htm

    That should cover things.

    Thanked by 1kkrajk
  • jarjar Patron Provider, Top Host, Veteran

    WSS said: index.pl

    Thanks, I'm going to have nightmares now.

  • WSSWSS Member

    @jarland said:

    WSS said: index.pl

    Thanks, I'm going to have nightmares now.

    #!`env perl`
print <<'jarland';
content-type=text/html;
<html>
  <head>
    <title>TaylorSwift0.0001fansite</title>
  </head>
  <body bgcolor="#ffffff" text="#000000">
    <h1>It Works!</h1>
  </body>
</html>
jarland
^Z
    Thanked by 1eastonch
  • nicheniche Member

    Some domains on the webhosting account have index.php loading properly, others are having a problem and giving the default page
    Index of /

      Name                                                                             Last modified         Size  Description

    directory cgi-bin 07-Jul-2017 09:42 -

    Proudly Served by LiteSpeed Web Server at www..info Port 80

  • jetchiragjetchirag Member

    @niche said:
    Some domains on the webhosting account have index.php loading properly, others are having a problem and giving the default page
    Index of /

      Name                                                                             Last modified         Size  Description

    directory cgi-bin 07-Jul-2017 09:42 -

    Proudly Served by LiteSpeed Web Server at www..info Port 80

    Goto Addon domains and check if the directory for those domains is correct

  • huntercophuntercop Member

    Thanked by 1Aidan
  • seaeagleseaeagle Member

    you might also need something like this:

    <IfModule mime_module> AddHandler application/x-httpd-ea-php56 .php .php4 .php5 .html .htm .phtml .shtml </IfModule>

  • nicheniche Member

    @seaeagle said:
    you might also need something like this:

    <IfModule mime_module> AddHandler application/x-httpd-ea-php56 .php .php4 .php5 .html .htm .phtml .shtml </IfModule>

    Please confirm where this has to be added

  • WSSWSS Member

    Just for the sake of argument- did you contact your host?

  • FlamesRunnerFlamesRunner Member

    @niche

    Either the virtualhost's configuration or .htaccess.

  • jarjar Patron Provider, Top Host, Veteran

    Answers no probing questions, only responds to ask where to paste the one thing given to them that's just ready for copy/paste.

    HostGator tickets were fun.

  • WSSWSS Member

    @jarland But this is the way LET wants to move in, well, for those 12% who want us to be touchy-feely-free-techsupporty.

  • nicheniche Member
    edited January 2018

    @WSS said:
    Just for the sake of argument- did you contact your host?

    Yes, contacted the host, they are saying no files are deleted

  • WSSWSS Member

    ...and what files are in there?

  • happybeehappybee Member, Host Rep
    edited January 2018

    Have you checked if any .htaccess files are placed outside public_html - ie. inside /home/username/ ?

  • vovlervovler Member

    I bet he didnt even change the DNS records

  • WSSWSS Member

    @volver I bet he didn't change his underwear, either. Dude is on the spectrum.

  • seaeagleseaeagle Member

    @niche said:

    @seaeagle said:
    you might also need something like this:

    <IfModule mime_module> AddHandler application/x-httpd-ea-php56 .php .php4 .php5 .html .htm .phtml .shtml </IfModule>

    Please confirm where this has to be added

    at the top of your .htaccess
    check what php handler(s) are installed.

  • WSSWSS Member

    ..you did put the file under public_html, right?

  • nicheniche Member

    @WSS said:
    ...and what files are in there?

    All files are there , they are not visible when url is acccessed

  • WSSWSS Member

    Send them a ticket; your nearly useless replies are not going to enable any of us to help you.

  • AidanAidan Member

    Managed hosting exists for a reason, might be worth looking into.

    Thanked by 1jetchirag
  • vovlervovler Member

    @WSS said:
    @volver I bet he didn't change his underwear, either. Dude is on the spectrum.

    He keeps on yelling that the files are not visible, I think he is blind...

    @niche I am offering myself to help you, for a price.

  • nicheniche Member

    The index.php files are present when checked with file manager, ftp, they are not loading in the browsers

  • vovlervovler Member

    @niche said:
    The index.php files are present when checked with file manager, ftp, they are not loading in the browsers

    You sound like a broken record... A broken record that doesn't want to accept help and give more information. The issue is most likely your DNS configuration.

  • nicheniche Member

    This is happening for multiple hosting companies

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