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Looking for rackspace experience
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Looking for rackspace experience

Just wanna know if any of you had used rackspace before. Please share your experience.

Someone I knew recently encountered issues.

signature for rent - ^_^

Comments

  • Found some review on Trustpilot. Don't get the wrong idea though, bad reviews on Trustpilot doesn't mean it's a bad provider. Usually, mad clients leave reviews at a much higher rate than happy clients. However, it can give you an image of what they lack, if anything.

    https://www.trustpilot.com/review/www.rackspace.co.uk

  • Rackspace can be decent depending on what you're using them for, although they're on the expensive side. Which of their products are you looking at?

  • mrclownmrclown Member
    edited December 2017

    @emgh said:
    Found some review on Trustpilot. Don't get the wrong idea though, bad reviews on Trustpilot doesn't mean it's a bad provider. Usually, mad clients leave reviews at a much higher rate than happy clients. However, it can give you an image of what they lack, if anything.

    https://www.trustpilot.com/review/www.rackspace.co.uk

    my friend team personally tested them and they aren't bad for the service but recently encountered support issues. Just wanna find out if any other has different issues.

    @dougs said:
    Rackspace can be decent depending on what you're using them for, although they're on the expensive side. Which of their products are you looking at?

    Ya, they are on expensive side. His team was just testing compute and support level.

    signature for rent - ^_^

  • jlayjlay Member
    edited December 2017

    Good services but they're expensive. They sell their support as added value, but in my opinion it has gone down in quality over the years. I used to work there and without going into any detail, it's not as 'fanatical' it once was.

    Site Reliability Engineer - happy to help with anything Linux!

  • I’ve worked with them extensively at enterprise level. If that’s the area of experience you’re interested in, PM me and I’ll share some of my perceptions.

    Here lies Nekki. He loved massive amounts of storage, K-Pop and calling people cunts.

  • Yes , my old company was having all production servers on Rackspace and didn't face any issues in my experience. They support was also very good. Last year I used their email services for another client and that was going smooth.

  • ramnetramnet Member, Provider

    @dougs said:
    Rackspace can be decent depending on what you're using them for, although they're on the expensive side.

    That has to be the understatement of the year.

    Rackspace is very premium. This is the wrong forum for that.

  • MikeAMikeA Member, Provider

    I've only used their hosted e-mail briefly, but I never had any issues and support was fast. Can't imagine there being big issues with what they provide.

    ExtraVM - AMD Ryzen VPS starting @ $3.50
    USA (TX, VA, FL), CA, FR, UK, SGP, AU

  • jhjh Member
    edited December 2017

    Their cloud servers are a bit meh IMHO - better services and lower costs with AWS/Azure. Their email services are great and also very reasonably priced. Not used their enterprise services.

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