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[mrVM] - Norway outage
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[mrVM] - Norway outage

mikhomikho Member, Host Rep

Thought I should post here as well. The server in Norway has had recent problems with lockups and the only way to get it online again was a hard reset.

At 00:53 CET today it crashed again and at 03:35 CET it was declared dead and a ticket for hardware replacement was opened.

Current status: Waiting for DC Techs to replace it.
Ongoing updates will be posted on the Lowendspirit forum. http://forum.lowendspirit.com/viewtopic.php?id=3409.

I will try to answer all questions but my priority is to get it back online as soon as possible

Comments

  • So, how are you feeling about Norway right now?

  • @WSS said:
    So, how are you feeling about Norway right now?

    Norway = No way

    Overpriced country.

  • mikhomikho Member, Host Rep

    @WSS said:
    So, how are you feeling about Norway right now?

    Desktop hardware, what to expect?
    If the problems persists, I’ll drop it like a hot potato.

    Thanked by 1bersy
  • @mikho said:

    @WSS said:
    So, how are you feeling about Norway right now?


    Desktop hardware, what to expect?
    If the problems persists, I’ll drop it like a hot potato.

    I meant more of the data center itself. I'd question such a smoking hot deal on something which may have possibly been known to have issues.

  • mikhomikho Member, Host Rep

    @WSS said:

    @mikho said:

    @WSS said:
    So, how are you feeling about Norway right now?


    Desktop hardware, what to expect?
    If the problems persist, I’ll drop it like a hot potato.

    I meant more of the data center itself. I'd question such a smoking hot deal on something which may have possibly been known to have issues.

    Too early to say, from the photos of their datacenter it looks really small.
    I have no issues with a small datacenter if the hardware works. I am aware that it will be hard to get physical assistance on a weekend.

    It all boils down to how often I need the support, so far they have answered quickly and been willing to help as much as possible.

    If I can go a month or two without issues I'll keep it, if I have to put in this much time as I already have it's not worth it.

  • Good luck. It honestly looks to me like they were offering a deal from some leftover Hardware that they forgot had problems. As long as they make it right, be nice to have a node in Norway. :-)

    Thanked by 1inthecloudblog
  • mikhomikho Member, Host Rep

    @WSS said:
    Good luck. It honestly looks to me like they were offering a deal from some leftover Hardware that they forgot had problems. As long as they make it right, be nice to have a node in Norway. :-)

    I figured that this is "my rack".

    The thing that annoys me the most about this, is that I've had to hold back on the KVM with IPv4 launch I planned.
    another month where I have to pay for an unused server instead of getting it ready.

  • That data center is one vacuum cleaner away from blowing everything.

    Thanked by 2Clouvider mikho
  • @WSS said:
    ... one vacuum cleaner away from blowing everything.

    Well that sure would suck.

    also ... phrasing?

  • mikhomikho Member, Host Rep

    Don’t know what they can add to this topic. They have done nothing wrong and I’m only unfortunate to have a bad server.

    I say again, they have responded quickly and properly to the tickets I’ve opened and also given suggestions on how to move forward.

    If the new hardware works as expected I will keep them in mind if an expansion in Norway would happen.

  • @mikho said:

    Don’t know what they can add to this topic. They have done nothing wrong and I’m only unfortunate to have a bad server.

    I say again, they have responded quickly and properly to the tickets I’ve opened and also given suggestions on how to move forward.

    If the new hardware works as expected I will keep them in mind if an expansion in Norway would happen.

    If you are looking to expand you could also PM me and I'll see if I can work something out. We're not the cheapest (and will never try to be), but we perform quite well.

    @WSS What do you need? ;)

    PS: I hate myself for even saying this as we are not a provider here and never will be, but why not try and help out when I can.

  • Well you are talking about them (not in a bad way), but I don't think that it would be a bad idea to inform them about this topic.

    Hope your box will be up asap.

  • mikhomikho Member, Host Rep

    @daffy said:

    @mikho said:

    Don’t know what they can add to this topic. They have done nothing wrong and I’m only unfortunate to have a bad server.

    I say again, they have responded quickly and properly to the tickets I’ve opened and also given suggestions on how to move forward.

    If the new hardware works as expected I will keep them in mind if an expansion in Norway would happen.

    If you are looking to expand you could also PM me and I'll see if I can work something out. We're not the cheapest (and will never try to be), but we perform quite well.

    @WSS What do you need? ;)

    PS: I hate myself for even saying this as we are not a provider here and never will be, but why not try and help out when I can.

    Feel free to PM me more info about yourself and what you have in mind.

    There’s a time for everything. :)

  • mikhomikho Member, Host Rep

    @quick said:
    Well you are talking about them (not in a bad way), but I don't think that it would be a bad idea to inform them about this topic.

    Hope your box will be up asap.

    I’m sure I will have my hands full all night. :)

  • quickquick Member
    edited December 2017

    @mikho said:

    @quick said:
    Well you are talking about them (not in a bad way), but I don't think that it would be a bad idea to inform them about this topic.

    Hope your box will be up asap.

    I’m sure I will have my hands full all night. :)

    @WSS what does he mean?

  • I have no idea what the hell any of you are on about.

  • @mikho Sure, will write something up later. Norwegian OK or would you prefer english? :p

  • mikhomikho Member, Host Rep

    @quick said:

    @mikho said:

    @quick said:
    Well you are talking about them (not in a bad way), but I don't think that it would be a bad idea to inform them about this topic.

    Hope your box will be up asap.

    I’m sure I will have my hands full all night. :)

    @WSS what does he mean?

    Not sure why you dragged @WSS into this?

    I was referring to my installing/configuring the server so I can get all customers back up and running asap.

  • mikhomikho Member, Host Rep

    @daffy said:
    @mikho Sure, will write something up later. Norwegian OK or would you prefer english? :p

    Norwegian ok, as long as you accept answers in Swedish. ;)

    Thanked by 1daffy
  • Just for the record I have been with @terrahost for some years, and never have any downtime.. not a dedi, but vps. They are a small team (3 ppl + 2 dogs), but how many does one need to run a (small) DC? :)

  • @noen said:
    Just for the record I have been with @terrahost for some years, and never have any downtime.. not a dedi, but vps. They are a small team (3 ppl + 2 dogs), but how many does one need to run a (small) DC? :)

    At least 5 dogs.

  • @WSS said:

    @noen said:
    Just for the record I have been with @terrahost for some years, and never have any downtime.. not a dedi, but vps. They are a small team (3 ppl + 2 dogs), but how many does one need to run a (small) DC? :)

    At least 5 dogs.

    I know for a fact that there are some kennels in Sandefjord, so shouldn't be any problems getting temps if needed!

  • @mikho said:

    @WSS said:
    So, how are you feeling about Norway right now?


    Desktop hardware, what to expect?

    Well, the only thing i know to expect for desktop hardware is one dead fan which got replaced in ~30min and a dead disk (<10min) in like 10 years but then this was Hetzner.

  • mikhomikho Member, Host Rep

    data quick update:
    user data being migrated, waiting for that last to complete, then some network tests before we are good to go again.

  • @mikho - I live around 20 KM from Terrahost's DC in Sandefjord, so next time you have issues, just send me :D :D

  • mikhomikho Member, Host Rep

    @myhken said:
    @mikho - I live around 20 KM from Terrahost's DC in Sandefjord, so next time you have issues, just send me :D :D

    Doubt you would have solved it faster then they did. :)

    Thanked by 1myhken
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