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Can you access the VPS? If not, chargeback.
I can't access my VPS as well. But I can wait for the next year to come if they tell me anything about my refund request. I will charge back if nothing happens the next year.
If they have blocked you either as an individual or country and your service has been cancelled there is no point in waiting until next year, they will not refund you.
For those who just can't get enough:
https://www.lowendtalk.com/discussion/133063/serverhand-provided-false-info-during-paypal-dispute-wins-the-dispute
Does the 1-4 weeks kill potential for dispute with paypal in some countries?
Like a true media outlet. Selling a story @raindog308 :P
I don't think so, I think it is 180 days globally now for digital services, which will be why he was hoping to move everyone to ramnet for 6 months for free so no one could dispute it afterward when ramnet send the renewal invoice.
Depending on PayPal's whims, people can dispute months in the future for tangible items, too. I once got stuck paying return shipping and refund for a return after someone used a brand new convection oven for 4 months and decided it wasn't working well enough.
That was the last time I sold anything through eBay or have done more than pay for hosting with PayPal. They're on my shitlist along with Amazon (on a need-only basis).
why wait 1-4 weeks to do the refund if you can't provide service as promised?
paypal loan IMO
I’m paid by the web hit.
“ONE WEIRD TRICK to get a ServerHand refund...”
“You WON’T believe what they said in this thread about ServerHand...”
“The One Brand That You Should NEVER Buy is...”
"9 out of 10 server hands recommend black friday"
More like sever hands.
Now that the dust has settled a bit, has anybody received a refund yet? No expectations, just curious.
And before I forget, the website is back up.
If we didn't know better, it would look like everything is back to normal.
I became a RAM Host refugee, so I can't say anything about refunds. But it would be good to know.
As far as I'm aware taking up the refugee offer didn't negate the need for you to receive a refund. It was goodwill on RAM Host's part.
@trewq
Dustin (ServerHand) didn't plan to refund refugees when I asked him on discord.
Now that I reread @ramnet's refugee offer, https://www.lowendtalk.com/discussion/comment/2560957/#Comment_2560957 , you're right that strictly speaking, there's no statement to the effect that someone who accepts the refugee offer thereby negates his/her refund from ServerHand.
Nevertheless, this is how I (and I suspect others) understood @ramnet's offer, because otherwise I didn't see the point of adding condition 2, namely, "You must not have already been refunded by ServerHand." I mean, if acceptance of @ramnet's refugee offer doesn't negate the need for a refund from ServerHand, then why make not having received a refund a condition of the refugee offer? It would make no sense.
In other words, I understood that @ramnet was trying to help ServerHand financially by relieving a little of their refund burden.
However, you're right that @ramnet's text doesn't strict speaking say that one thereby forfeits a refund from ServerHand.
As far as I'm concerned, I understood that I forfeited a refund from ServerHand, which is okay. I've moved on.
It think it was even explicitly stated somewhere but i am not going to reread 10 pages just to find the comment. Even if not that's how i understood it too besides i have a hard time believing anyone is going to get a refund anyways unless forced by paypal forfeited or not.
The intent of the refugee offer was that if you had already been compensated by ServerHand then you wouldn't be eligible to enroll for free service from me. In other words, you were only eligible for my refugee offer if ServerHand had failed to refund you at the time you had signed up with me. It did not mean that I would revoke your service after the fact if ServerHand eventually did refund you, or anything like that.
Furthermore, since the ServerHand situation has continued to deteriorate since my earlier offer, my refugee offer will be extended for the time being if anyone is interested, rather than having expired already as the original offer stated.
Thanks for the clarification.
Nevertheless, I suspect that ServerHand also understood your offer in the way that I and others did, namely, that acceptance of your offer means forfeiting a refund from ServerHand.
Anyway, it's 2018 now, I've left ServerHand behind and now have a service with you.
That's ridiculous why would his offer have anything to do with serverhands financial obligation to refund users?
You must be new to this thread.
How is that ridiculous? When you book a hotel, but that hotel goes out of business but makes an agreement with (obivously better) another hotel to transfer your booking to them so you can enjoy your vacation, does the first hotel also have to refund you? If you take the refund, you forfeit your right to get the free transfer offer.
Serverhand fucked up big time but you can't have your cake and eat it too. If you take a refugee offer, that was meant to help Serverhand's financial issues, you pretty much agree that you are transferring your hosting to the new one so you don't miss the money you lost.
Out of curiosity what countries would you block billing for?
The ones that have high fraud statistics; typically this includes China in this industry.
Iran is a good country to block too if your country has laws specifically outlawing doing business with that country. (not a debate, just a point about how the government can tell you who to do business with)
Everything except greater Europe, the US, and Canada for credit cards. There's always Buttcoins.
I was under the assumption that it was for only 3-6 months not the full year
There were a number of people that interpreted @ramnet's refugee offer in the way that I did, including @ServerHand himself (so it seems). Good for you if didn't interpreted @ramnet's refugee offer in this way, but it would have been more helpful for you to have said something weeks ago when @ramnet first made his offer rather than now. And are you personally concerned by any of this, or are you just a spectator who happened to stumble into this thread?