Not receiving inbound e-mail?

Brandon

I recently transferred all of my sites to a new server and ran into a strange problem. It appears that I am no longer receiving in-bound e-mail and can't seem to figure out why. I am using Google Apps and all of my sites are on a cPanel based server. My domain is: brandonchow.net.

Any help would be greatly appreciated!

doughmanes

Enable DKIM/SPF, check RDNS, etc

Jade_G

If you transferred your sites to a different host, then probably have to swap some records from your cPanel

Brandon

@doughmanes said:
Enable DKIM/SPF, check RDNS, etc

RDNS is already set. Looking into the SPF records now.

doughmanes

Plus any test email you send that spits out an error will be helpful

dedicados

check the ZONES of the domains, maybe there is some A records pointing to old server

and check that MX records are correct.

Brandon

I've checked all the zone and MX entries and they appear to be fine. Here is the errors for a test e-mail I sent out:

This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

 [email protected]

Message will be retried for 2 more day(s)

Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain brandonchow.net by brandonchow.net. [23.90.28.129].

The error that the other server returned was:
451 Temporary local problem - please try later

----- Original message -----

X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=1e100.net; s=20130820;
h=x-gm-message-state:mime-version:date:message-id:subject:from:to
:content-type;
bh=FHiCilSoAfalgrhHC8u3PXpeQYhVDcyESCIB0qv/fZw=;
b=OcWefpCF2xlXOGlQUg1mH96blVnotrG+XFuZBGChSx+4nWIryqKfD1lo9J34abnz6z
sJWyeNwT2yzcLfxd/Os1QjUSCDfA2rAy1mTHmGzoPyCCwPFW7OU3kR6z6YvcINBQ5vWO
b67U83eZM3GEThv9bjURKrgL/X4wdeknbhS9NmWjcuL/xJ9SMM2weHOKbCx/5OSUQcMF
1+MDw1F09jPCxmMT/akUBSPacyyvWh0G9HM9EvwmzrtRtb7nVNswx3PqImpAew99YVlN
53Dnm+0IeLXk91oykSfy4L03mMW7kT04D5etY65EHxxsWnvwaoGCfou8SwdiQ9/QYKau
hLtw==
X-Gm-Message-State: ALoCoQmVKd6NYLp6tQcOJ4anm/Ve4uTIjyUkQ2U9bjLoZP9/3JTCDKdEhKL1nArvZt3RrICZaRu6
MIME-Version: 1.0
X-Received: by 10.50.124.65 with SMTP id mg1mr469715igb.43.1378516878526; Fri,
06 Sep 2013 18:21:18 -0700 (PDT)
Received: by 10.64.240.195 with HTTP; Fri, 6 Sep 2013 18:21:18 -0700 (PDT)
X-Originating-IP: [173.33.163.143]
Date: Fri, 6 Sep 2013 21:21:18 -0400
Message-ID: CACa4Z_1vKygKsTeFiXp1JtwNu_QRP_ouEc_j24bTfBcMqBxT+g@mail.gmail.com
Subject: Testing
From: Brandon Chow brandon.chow@teknically.com
To: Brandon Chow me@brandonchow.net
Content-Type: multipart/alternative; boundary=089e01536c4edcaa8e04e5c0f862

SegmentationFault

220-server.brandonchow.net ESMTP Exim 4.80.1 #2 Sun, 08 Sep 2013 18:05:31 +0400

Your Exim logs should point you in the right direction - cat /var/log/exim_mainlog would be a good place to start

jh

If you're using Google Apps then your MX record is wrong.

;; ANSWER SECTION:
brandonchow.net.    14400   IN  MX  0 brandonchow.net.

Brandon

@jhadley said:
If you're using Google Apps then your MX record is wrong.

> ;; ANSWER SECTION:
> brandonchow.net.  14400   IN  MX  0 brandonchow.net.
> 

I think this is the problem according to the logs. However, this is not how my MX entries are setup though...

http://imgur.com/ZUtvszM

I'm going to figure out how to edit the entries directly.

Edit: This is confirmed from entry in log:

2013-09-08 19:17:14 H=bay0-omc2-s1.bay0.hotmail.com [65.54.190.76]:3288 F=<> temporarily rejected RCPT <>: lowest numbered MX record points to local host
2013-09-08 19:17:14 SMTP connection from bay0-omc2-s1.bay0.hotmail.com [65.54.190.76]:3288 closed by QUIT

Brandon

Got it working now, thanks guys.