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how about store the backups elsewhere but not on the same hard drive as accounts or the same server? The issue can be fixed by migrating customers from affected server to other server by restoring accounts from backups, much easier and quicker than waiting 3 days and have no clue of result or ETA.
I like cheap stuff like everyone else but hosting clients with 'companies' like alpharacks is just outright wrong. Take your (paying) clients seriously. I wouldn't even offer free hosting on their servers.
I believe that it depends, for example, my grandmother has a website about her business. I told her that she might want to change hosts since the current one didn't have too good uptime, it was decent though. I said, "Imagine your website being down for hours!". You know what she told me? "Yeah, and so?".
Not everyone cares about uptime, they just want a website that works most of the time. If you can get away with getting this for less than a dollar per year, why not.
Update from Alpharacks: The check was complete, but some files were corrupted. Server is offline still.
So the point is, don't put your productivity website on alpharacks. Right?
Then they should have really said that theirs was a "holiday hosting" - hosting that won't always be available. Imagine a server that's down for one week in a month, even a grandma won't find that amusing.
Backup, backup, backup.. Hope to never have to recover...
Correct.
With providers like this, the standard practice shouldn't even be to backup. It should be to never put anything important of them in the first place.
Any > @sureiam said:
Agreed. I backup even under the best providers but the amount i
Of downtime here is unacceptable under Any price!
It's really time to update clients on their non-working server. The check was complete around two days ago. Nothing heard from them since.
Tomorrow we'll have to celebrate it being down for a week without any details being given!
"DEFINING SUPERIOR SERVICE" haha
I called it days ago- messed up RAID card (which has been writing bad data).
Seen it happen in support@ and we provided those same encouraging replies
What do you think will happen with this? Will they restore it? Will they fuck up and reinstall and be sorry for data loss? Will they continue to act like nothing happened until everyone just stops checking for the server?
This goes for everyone, what do you think will happen?
Well in my experience with providers having a RAID card and corrupted data - maybe a week goes by and they'll admit "complete failure". Hostigation had one a long long time ago and manned up to it.
However with their constant slick marketing, "our data recovery team assigned to the task has came to the conclusion of complete failure".
..AND THANKS TO WHICH WE CAN OFFER YOU THIS INCREDIBLE DEAL!
HAPPY DOWNTIME WEEKSARY
Wow! LOL comes with the territory.
Alpharacks makes w feel premium
Haha what do I get as a prize for my data recovery call on their announcement?
Next announcement: explanation on how the RAID card fucked up and everything is poof gone.
Not complaining per say as the price is bottom of the barrel and I didn't store any critical data there.
But they migrated my master server account against my will to a new server this morning. And in the process, all files, databases, configurations, my domains, and my 'clients' (bunch of buddies I created free sub accounts for) data is gone. It is just a new empty account.
So yeah, I was planning to spin off a bunch of free sub accounts for other people - extremely glad I didn't now. Imagine that headache? Yeesh! But it is a lot of time wasted for me that is a little annoying.
Usually data loss on this scale is from a bigger cause (i.e. they failed to pay the real data provider etc). Will be interesting to see if they even stay afloat.
You're probably right. They don't care until it happens just when they wanted to try that brand new shiny WP template they found
.
There's no justice in the world.
You get two more tries to do this joke justice.
It's not announcement it's just excuse, if it's shared hosting why not to restore the backups? and recreate accounts on new server.
I thought that it was a pretty good try for a guy who uses NetBSD. :-)
Sometimes there truly is just no justice in the world.
They're recreating accounts to see how many people will actually stay and not jump ship while they prepare the marketing on the failed announcement that nothing is left. Been there done that with multiple providers I've worked for. Upset customers get SLA/credits/refunds thrown at them and another offer is blasted out to recoup the incident's loss