When I asked Virmach for refund, they threatened to charge me more.
I mistakenly deposited some money in my Virmach account. They refused to give me a refund. So I tell them I'll go to paypal for help since I used it to pay. That's when they threatened me with suspension of my services and also a "chargeback fee" of 25 dollars if I do that. Could they not have explained to me in more an agreeable manner instead of in the form of this robotic ultimatum which reads"If any paypal disputes are submitted all of your products become suspended as well as a $25 charge-back fee ill be applied to your account ."
This is the conversation.
What happened next is no less frustrating.
I thought we had an agreement when I closed the dispute after they've agreed to the refund. Since then I have been very patient with them. Now the situation is they've taken away my deposited money, and it's been a week but I haven't received the refund. When I asked about it, virmach staff told me that they will start billing my account If I reply to them one more time. That makes private communication with them unfavorable. Having already cancelled the dispute on PayPal, there's nothing I can do. So I want to share my experience here. I did make a mistake by clicking the damn button, although in my defense, I did expect another process in which I can confirm the payment. But it seems in the end I'm the only party that suffered financial loss.