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NOCIX Just Shit the Bed Again - Page 3
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NOCIX Just Shit the Bed Again

13

Comments

  • LeeLee Veteran

    inthecloudblog said: cba about uptime anyway

    Me neither it's so overrated.

  • jvnadrjvnadr Member
    edited October 2017

    WSS said: You should ask for your /64. It's free.

    I don't need it in this particular server. I host some websites in there (all of them with more than one live and zipped backups) and some "cold" storage. I also have some specific desktops for occasional usage when needed. This server is really a bargain due to high memory, lot of cores/threads and plenty of bandwidth (did I mention that I use a vps from this box for occasional live video streaming produced by us? Plenty of BDW)

  • WSSWSS Member

    Good to see that homegroan porn is still alive and well on the direct-to-VHSDVD market

  • WSS said: Good to see that homegroan porn is still alive

    haha, I am trying to, but the girls won't participated without money... And I am not willing on paying for making them rich and famous. Oh, well...

    (But it's just some local soccer games we produce with multicamera setup for some particular clients of ours)

  • WSSWSS Member

    That's not a bad price at all for that kit, but for the same price, I think I'll sit on my 3 Kimsufi KS-3C (4C)s with i5/16/2.

    I'm going to let this WSI box go, because I was going to use it specifically as a failover DNS and MX with some personal toys, but well, I can't trust it. :(

  • @Lee said:

    inthecloudblog said: cba about uptime anyway

    Me neither it's so overrated.

    You think we all do depend on server uptime . Tell me who gives you 100tb@10gigs (I don’t care if singlehomed or not ).Why can’t you accept that I’m ok with them ?
    I do find “funny “ their 5bucks disconnection fees though :p

  • WSS said: I think I'll sit on my 3 Kimsufi KS-3C (4C)s with i5/16/2.

    Aren't those with 8GB mem? Or was yours any special promo? I have one and it has 2cores, 4 threads, 8GB memory and a single ipv4 (although there is a /64 ipv6). And the network port is capped at 100Mbits.
    The /29 and the 1Gbit port of the WSI server are really making the difference there for me, and I have maxed out the port in tests to and from Greece, with upload speeds of over 450Mbps!

    (On the other hand, ipmi on OVH is a real deal compared with the crappy "rescue system" in WSI)...

  • LeeLee Veteran

    inthecloudblog said: You think we all do depend on server uptime

    Nope, I don't really care at all, for the money its nothing more than an accepted risk that is it is in the main, a steaming pile of horseshit. However I am not bothered as it's backups, so if it's down for a while it makes no difference.

  • WSSWSS Member
    edited October 2017

    This was during @Vova1234's mass-exodus. I ended up with 4Cs at 3C promo prices. They're all i5-3570S @ 3.10GHz at 4c/4t, one IPv4, IPv6 is technically a /64, but they're starting to muddy the waters, too. 16GB/2TB

    100Mbit is good enough for me. In fact, that's the same NOCIX is offering on the <$20 units, anyhow.

    The least NOCIX could do is update their fucking sysrescue image dating back to Q1/2014. It kind of works, provided you don't need tools to fix shit.

    Thanked by 1jvnadr
  • WSSWSS Member
    edited October 2017

    @Lee said:

    inthecloudblog said: You think we all do depend on server uptime

    Nope, I don't really care at all, for the money its nothing more than an accepted risk that is it is in the main, a steaming pile of horseshit. However I am not bothered as it's backups, so if it's down for a while it makes no difference.

    @Dacentec has amazing deals every so often. They had a $23/mo (year prepay) not long ago, and before that, a grouchy Opteron with 2x2TB+5x1TB for $25/mo. That, along with my Kimsufi may be on my hoard-forever list even though, you know, I could live with half of that.

  • Hmmmm... Downtime still continues... It's almost 24hrs now.

    Around 8 hours ago, I had received a reply to the support ticket saying :

    Service is booting up now and should be back online in a few moments. If it is not please let us know.

    But nothing happened.

  • Btw can you set up RAID 1 in nocix / WSI?

    Last time I requested from WSI, they said that they can't set RAID 1 for me

  • LeeLee Veteran

    akhfa said: they said that they can't set RAID 1 for me

    They won't do that for you, you need to do it yourself.

    Thanked by 1akhfa
  • 24 hour over My server still offline.....

  • TheLinuxBugTheLinuxBug Member
    edited October 2017

    bsdguy said: TL;DR: A professional provider will stay above water, no matter whether a back end pipe breaks or a electricity provider fails or ...

    A cheap provider will stay above water, albeit in a limited "survival mode". wrt networking that may mean "considerably slower than usual but still reasonably operational" .

    Regarding power we come to a point that often amazes me, namely: Pretty much all the unixes understand UPS "I'm about to die. You should shutdown" messages - yet I do not know a single provider who forwards those messages to the racks and servers. Being at that I'd also bet that almost none of the providers who sell servers without redundant power supply at least follow/check/monitor these single power supplies to know when one is about to die.

    Final side note: I'm amazed how many providers are with nocix. I would have expected better. nocix is obviously an amateur operation (which is OK for cheap end users but not for vps providers, sorry).

    Okay, I normally wouldn't participate in this but some of this to some extent is incorrect:

    There are a few fallacies among what you have said above:

    1/ While there are many data centers that have both redundant power and networking, the following things can happen without expectation and render that pointless:

    A. Power diverts to gen set or UPS back-up (which is NOT the UPS you are picturing that you buy from newegg, we are talking in some cases a room full of batteries likely the size of a refrigerator, in some cases they may also be a bit smaller or located in independent units) and one of the main pieces of switching hardware fails, this results in no power to the affected area even though there are multiple feeds (until the switch is replaced all hardware on this line will be disabled, picture a large fuse/breaker).


    B. Routing equipment has a failure during the switch over because:

    1b. possibly one of the PSUs fail during the transition between power supplies

    2b. One of the fiber cards fails to come up correctly

    3b. The session fails to come up or in some instances runs into a bug where while it tries to load the session it runs out of memory, sometimes this can be a reboot, sometimes a hard lock


    C. While stuff is switched over to back-ups there is an irregularity detected by the power hardware which could potentially result in a surge on line, power switching equipment will purposely shut off the circuit to protect all equipment in line and you CAN NOT re-enable the switching equipment without a qualified/certified technician servicing the equipment first for safety and liability reason.

    2/ Data centers do not employ commercial UPS units like you use in your home or business, there is no 'messages' to be delivered from this equipment, it doesn't work that way. In fact, and you may not have known this, but in a lot of cases it is ILLEGAL and DANGEROUS to run commercial UPS units in a rack at a data center as they can cause weird feedback and power issues in line during a failure resulting in damaging your equipment or the data center's power switching equipment. The UPS's that are employed are exceptionally large and are actually in some cases a room or rooms of large batteries and specialized switching equipment which can balance load in a failure while things are switched.

    3/ In all Tier rated data centers the power equipment should be serviced a minimal of once a quarter to insure reliability and stability in the case of a failure, especially in data centers which are certified Tier X

    (additional source) as they have to maintain and follow certain criteria to be certified as such. While they (NOCIX) don't provide a specific Tier level on their website they do state, "Our UPS systems are all N+1 redundant", so depending on how things are actually laid out it sounds like they are a Tier 3 data center and under normal operation should not have encountered as long of an outage as was seen. However, to be completely fair here, as they make no specific claims to their Tier certification it would be up to the customer to inquire directly and in the cases where needed sign the applicable NDA agreement needed to get a copy of their certification reports.

    4/ While you are free to expect better from them, major issues do happen to power infrastructure and networking sometimes which are outside human control which can result in unexpected failures. NOCIX seems to have a pretty reasonable track record, even with the failures some have mentioned in this thread, and do seem to take care of their customers. If you truly care about the outage I would suggest, instead, that you wait a few days and then request an RFO from them by support request for the incident. Be ready for it to take a period of time before it is delivered, though, as many data centers will have a period of time (few days to 30 days, sometimes 60 days) before they are required to release the RFO to you. Only with the RFO in hand can you truly understand what happened and what actions they took and if they handled it responsibly. Until you have that document, all you can do is guess.

    I hope you find this reply both informal and educational and for those who handle data centers on a daily basis and are closer to these issues on a daily basis, I would invite you to please correct anything I may have wrong here as I patched this together rather quickly and am also only human (mistakes happen).

    my 2 cents.

    Cheers!

  • @TheLinuxBug said:
    I hope you find this reply both informal and educational and for those who handle data centers on a daily basis and are closer to these issues on a daily basis, I would invite you to please correct anything I may have wrong here as I patched this together rather quickly and am also only human (mistakes happen).

    No, I find it insulting as you imply we're all idiots assuming e.g. piles of funny home UPSs being stacked up in DCs.

    If you really knew the field, you'd know that one of the real problems isn't the UPSs but the power gens; in most countries you are allowed diesel storage only in some zones and only under very strict (and usually frequently monitored) conditions (and, of course, most DCs aren't exactly happy sitting next to tens of thousands of liters or gallons of fuel which brings along yet more difficulties and costs).

    That's one of the reasons why I intentionally differentiated between pro and "reasonable lower end" specs.

    As for your remarks re. redundancy: of course even n+2 redundancy doesn't guarantee 100% availability, no matter what - but it covers the distance between "oh, 95 or so percent" and 3 or 4 (or even 5) nines, which is a hole world of difference.

    Looking at nocix' funny playground one might as well host ones servers in a rack in ones basement.

    From what I see there are three types of providers. the high end, guys who have a reasonable basis for at least 3 nines or close to that (say, 99.7) ... and amateur losers.

    Thanked by 1IAlwaysBeCoding
  • WSSWSS Member

    @bsdguy Personally, I prefer that all of my providers host like oldschool telco equipment: In a closet managed by an ancient version of OS/2 next to the mops.

  • mikhomikho Member, Host Rep

    @akhfa said:
    Btw can you set up RAID 1 in nocix / WSI?

    Last time I requested from WSI, they said that they can't set RAID 1 for me

    I’m running raid10 on one of mine. Have to do it yourself. They won’t help with much durig installation. Adding a USB stick is about as much.

    Thanked by 1akhfa
  • Guys, just came to know that primary SSD of my server had failed and they have replaced. OS has to be reloaded.

    So this means all data is gone?

  • mikhomikho Member, Host Rep

    @AlanDS said:
    Guys, just came to know that primary SSD of my server had failed and they have replaced. OS has to be reloaded.

    So this means all data is gone?

    All data on that SSD. If that was the only drive in that server.... yes, your data is gone.

  • WSSWSS Member

    @AlanDS said:
    Guys, just came to know that primary SSD of my server had failed and they have replaced. OS has to be reloaded.

    So this means all data is gone?

    Re-read what you just typed.

  • @mikho said:

    @AlanDS said:
    Guys, just came to know that primary SSD of my server had failed and they have replaced. OS has to be reloaded.

    So this means all data is gone?


    All data on that SSD. If that was the only drive in that server.... yes, your data is gone.

    Drive was 2x240GB SSD... They said Primary SSD has failed and once I finish OS reload, they can attach old drive to attempt for recovery. However they said that drive is detected but is shown as 0GB.

    I don't know how to proceed with this :(

  • WSSWSS Member

    If you had 2x240GB and a software RAID 1, you can just recreate your RAID with MD (after fixing your partitioning to match the second drive). If it wasn't setup as RAID1, it's gone.

  • they tell me for reload OS but my data ?

  • mikhomikho Member, Host Rep

    @AlanDS said:

    @mikho said:

    @AlanDS said:
    Guys, just came to know that primary SSD of my server had failed and they have replaced. OS has to be reloaded.

    So this means all data is gone?


    All data on that SSD. If that was the only drive in that server.... yes, your data is gone.

    Drive was 2x240GB SSD... They said Primary SSD has failed and once I finish OS reload, they can attach old drive to attempt for recovery. However they said that drive is detected but is shown as 0GB.

    I don't know how to proceed with this :(

    Did you mirror the drives or use them as single drives?
    If you mirrored, ask for a KVM and sync the disks.
    From your description I take it you ran it as 2 single disks.

  • @mikho said:
    Did you mirror the drives or use them as single drives?
    If you mirrored, ask for a KVM and sync the disks.
    From your description I take it you ran it as 2 single disks.

    It was using default setup and I think NOCIX uses RAID0 as default. Even though they say that they will attach that corrupted drive for recovery attempt, I doubt any positive thing will happen.

  • mikhomikho Member, Host Rep

    @AlanDS said:

    @mikho said:
    Did you mirror the drives or use them as single drives?
    If you mirrored, ask for a KVM and sync the disks.
    From your description I take it you ran it as 2 single disks.

    It was using default setup and I think NOCIX uses RAID0 as default. Even though they say that they will attach that corrupted drive for recovery attempt, I doubt any positive thing will happen.

    It is kinda your ”job” to know what you are running on your server ;)

    If it indeed was Raid0 you lost everything.
    Hope you had backups? Otherwise it is an ideal time to set everything up properly.

  • @mikho said:
    It is kinda your ”job” to know what you are running on your server ;)

    If it indeed was Raid0 you lost everything.
    Hope you had backups? Otherwise it is an ideal time to set everything up properly.

    Yes it was my job and I failed to do that. I asked them what was their default setup, they said there was no RAID actually. This was their reply :

    We do not offer raid on preconfigured services. If you need raid you will need to use sysrcd to partition the OS.

  • edited October 2017

    @bsdguy said:
    From what I see there are three types of providers. the high end, guys who have a reasonable basis for at least 3 nines or close to that (say, 99.7) ... and amateur losers.

    You only mentioned the high end guys and the amateur losers, so which one is the third type of providers.

  • WSSWSS Member

    People hosting their services over their home network?

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