Serversub deadpooled ?
It seems they are gone.
I am too having the same issue, they are not responding to me since 27th sept.
I was having 7,8 dedicated servers with them and all were closed suddenly which is very wrong and no one is replying.
I have created multiple tickets but no reply,
I contacted the datacenter directly and they said that the severs were terminated and recycled because of non payment. See pic here prntscr.com/gu1zg9
don't pay any invoices on their website and open dispute on all payments that you have made with them. They have ran away with the money + servers
I even tried to call them but their phone is invalid