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WHMCS, Change domain order process regarding contacts
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WHMCS, Change domain order process regarding contacts

jmginerjmginer Member, Patron Provider
edited September 2017 in General

Hi all, I created this request 6 months ago, and was validated the last week.
Maybe someone is interested to vote it.
Thanks!!

https://requests.whmcs.com/topic/improve-domain-order-process

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Currently, when a customer is registering a domain name, 
the system ask poorly for the contact details, ("Domain Registrant Information"), 
will be better if this information is asked in the same 
screen as the "additionaldomainfields" and with a more flexible 
process with better options to define the different sections that 
are displayed in the whois of a domain (owner, admin and tech), 
allowing different values for each contact.

Also, is a big issue when a customer want to register 2 domains with 
different owner, because the system only asks 1 time the 
"Domain Registrant Information". The only option to fix this is to create 
2 different orders, each order with different domain owner/registrant. 
This is not intuitive and we have a lot of cases with this issues.

Depending the extension, the registry ask for legal documentation in 
order to modify the registrant/owner of a domain. I can understand a
 furious customer when he need made a legal procedure just because
 he has decided to register 2 or more domains in the same order...

So,

1- More flexible options to configure contacts (owner/admin/tech)

2- Allow in the same order multiple domains, each one with different contacts

OVH is a company that has a very good domain order process. 
Will be very good something similar.

Thanks!

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