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VPS like Contabo (price and resources). Is Contabo down 5% of time as their SLA is 95%?
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VPS like Contabo (price and resources). Is Contabo down 5% of time as their SLA is 95%?

teochristianteochristian Member
edited September 2017 in Providers

Does anyone knows VPS or Dedicated Hosting companies like Contabo (something like a VPS for 9 Euros, 4 Cores, 12 GB RAM, high speed network, over 99% uptime etc - https://contabo.com/?show=vps or dedicated servers like their)? No matters the location of the servers (but please not Asia or Africa).

I would like to use Contabo, but their SLA is 95%. I don't know if the 5% is really a downtime.

Please recommend some companies with these features or near similar features and price. Or please tell me, if you know, if Contabo is really down 5% of time. Thank you very much!

Comments

  • Having an SLA of 95% does not mean the service will be down 5% of the time. It can be down 0% of the time or 100% of the time. It just means that if the service is down more than 5%, you will get whatever compensation is specified in the SLA.

    Thanked by 1teochristian
  • @MagicalTrain Thank you! I was scared when I read about their SLA. I thought the server would not work 2 hours a day.

  • YmpkerYmpker Member
    edited September 2017

    The time I have been using it, it was quite solid. You can check their downtimes here http://contabo-status.de to evaluate the frequency of scheduled/unscheduled downtimes.

  • WilliamWilliam Member
    edited September 2017

    teochristian said: I thought the server would not work 2 hours a day.

    Reading this thread and this quote... i'm not sure you should operate a server at all.

    You will quickly notice after getting one:

    • Why they have 95% and not the industry usual 98-99.x%
    • Why they are "so cheap" (with not really sustainable prices even)
  • @William said:

    teochristian said: I thought the server would not work 2 hours a day.

    Reading this thread and this quote... i'm not sure you should operate a server at all.

    You will quickly notice after getting one:

    • Why they have 95% and not the industry usual 98-99.x%
    • Why they are "so cheap" (with not really sustainable prices even)

    Well at least the business is susteinable with a net profit of about 1 Million Euro in 2016.

  • WilliamWilliam Member
    edited September 2017

    Nuntius said: Well at least the business is susteinable with a net profit of about 1 Million Euro in 2016.

    You have that data from where? The German company disclosure, like in Austria, includes usually only turnover and if profitable, not exact profit, unless the company is public traded. It also, as in Austria, surely does not need to include sub-companies enabling to have one entity in massive debt with DC/whatever costs (and this one not even in your country, if desired, as eg. UK LTD) while you have another one (that sells customer facing) with profit, paying your own company for services (yes, you likely have seen this before happen in US/EU, it is not that rare for large companies to have eg. a Purchasing arm just doing this as GmbH & Co. KG. or the more rare AG & Co. KGaA (Kommanditgesellschaft auf Aktien))

    The VPS prices (especially with this BW allocations) are not sustainable (especially not in South Germany), plus the profit figure - as it includes loans and bank credit line, which is accessible money as well as assets which can be severely overvalued - can mean anything from "tomorrow bankrupt" to "the new Amazon" in reality as well so i would not put too much trust into it. If taken from a press release it is also perfectly fine to lie unless you are public traded or have a board to oversee the actions as AG.

    One might also wants to know how, and why, Contabo supports the Syrian regime... let's not forget that this space is still used there, despite numerous complaints by me and others to them and the German gov

  • NuntiusNuntius Member
    edited September 2017

    @William

    It's from https://www.bundesanzeiger.de and its there yearly account statement. For sure it's not a guarantee at all. But I would they are standing much better than most other providers here.

    And yes they support the Syrian government so what? Should they stop to support the US government, the Chinese government or Israel? Yes Syrian government do evil things but most others sadly also.

  • WilliamWilliam Member
    edited September 2017

    Nuntius said: And yes they support the Syrian government so what?

    This is a crime in EU. The telco owner is personally sanction listed, along various Assad family members and other officials. Both UN and EU as well, not just either.

    http://www.sanctionswiki.org/Syria#EU

    Nuntius said: Should they stop to support the US government, the Chinese government or Israel?

    No, none of these is UN or EU sanctioned. Russia is in some sections, but not most of IT.

  • NuntiusNuntius Member
    edited September 2017

    @William said:

    Nuntius said: And yes they support the Syrian government so what?

    This is a crime in EU. The telco owner is personally sanction listed, along various Assad family members and other officials. Both UN and EU as well, not just either.

    http://www.sanctionswiki.org/Syria#EU

    Nuntius said: Should they stop to support the US government, the Chinese government or Israel?

    No, none of these is UN or EU sanctioned. Russia is in some sections, but not most of IT.

    And who cares? Seems no one. Wasn't that you that has already a lot of legal issues?

    And also where you find AYA Internet Service Provider on the list?

  • WilliamWilliam Member
    edited September 2017

    Nuntius said: It's from https://www.bundesanzeiger.de and its there yearly account statement

    Numbers seem about right, but reading closely:

    Der Gewinnvortrag beträgt 1.201.748,29 Euro

    This includes sales of hardware as well as leases of buildings and similar, so might be greatly inflated.

    Nuntius said: And who cares? Seems no one.

    The EU does, but sent us back to German gov, and told us to come back if they do not respond, or act, with a required answer date of 31.12.2017. So they do still have some time to do either, act or respond, no hurry for me.

    This is a nation state that grossly violates human rights, is UN and EU sanctioned, thus dealing in this way with them requires scrutiny.

    Can it be legal? Sure, multiple ways, that i also explained here and on other places before.

    Would there be a reason to not answer and disclose who owns and especially pays this IPs? No, not at all, if legal used there should be no issue to disclose the owner and user.

    Wasn't that you that has already a lot of legal issues?

    Yes, and still have, so? I pay excellent lawyers. I know Contabo does have a good one also, so this will cost them a bunch of money, regardless where it ends up on the legal-illegal scale, which is a nice touch as punishment for dealing with Syria :)

    You also entirely fail to see that I am not the plaintiff nor court nor any other party here; i (or rather: we) only report sanction violations. I could be sanctioned myself even worse for all that matters - the EU, and the local gov, has to investigate any reported case just as the police is forced to act on witnessing a crime.

  • @William said:

    Nuntius said: It's from https://www.bundesanzeiger.de and its there yearly account statement

    Numbers seem about right, but reading closely:

    Der Gewinnvortrag beträgt 1.201.748,29 Euro

    This includes sales of hardware as well as leases of buildings and similar, so might be greatly inflated.

    Nuntius said: And who cares? Seems no one.

    The EU does, but sent us back to German gov, and told us to come back if they do not respond, or act, with a required answer date of 31.12.2017. So they do still have some time to do either, act or respond, no hurry for me.

    This is a nation state that grossly violates human rights, is UN and EU sanctioned, thus dealing in this way with them requires scrutiny.

    Can it be legal? Sure, multiple ways, that i also explained here and on other places before.

    Would there be a reason to not answer and disclose who owns and especially pays this IPs? No, not at all, if legal used there should be no issue to disclose the owner and user.

    Wasn't that you that has already a lot of legal issues?

    Yes, and still have, so? I pay excellent lawyers.

    You also entirely fail that I am not the plaintiff nor court nor any other party here; i (or rather: we) only report sanction violations. I could be sanctioned myself even worse for all that matters - the EU, and the local gov, has to investigate any reported case just as the police is forced to act on witnessing a crime.

    As far as I know you are convicted and on probation? If I am wrong please correct me. So maybe you don't pay enough for your legal team? :)

    So please proof that they are violating sanctions or at least that it is currently investigate.
    Or don't claim they do it.

  • Nuntius said: As far as I know you are convicted and on probation?

    oh boy, If you want to get on this levels - with the english skills i've seen from you i would advise against it - sure, why not:

    No, not entirely correct - a conviction as per Austrian legal definition would be listed in my registry entry which it is not as this requires a sentence to multi year (i think it was 3 for this crime areas) jail or very long probation. Read yourself here how the Austrian gov confirms - digitally signed - that i have nothing on my record.

    But sure, for the point i accept it, yes i'm convicted - of many things in fact, owning various drugs, tax things, importing illegal drugs... and? Issue being? You can buy weed now legal in some US states and i have a conviction with 250EUR fine for owning like 10g hash, wow so impressive and of much issue in 2017... not. Or the other 250EUR for some weed shipped inside EU, wow impressive!!

    I was also cleared over the years of many more things (illegal weapon ownership among them) as not guilty, not enough proof and unfit to stand trial by insanity (try that with a cheap lawyer...).

    For all that matters i am living a perfectly legal live based on now Croatian laws tip toe'ing around the edge. I pay my tax (and that, for Croatia, totals to insane amounts), i have a passport for the cat, accounting, am properly registered (the law does not say i have to register my actual flat, just a contact address....) and so on.

    By no means near 5 star citizen/resident, but i keep within the legal code and have absolutely every right to until the law i avoid (if any) is changed to fit my case. Retroactive laws are illegal in EU, so there is nothing to fear if there was no law or it was interpreted differently at the time by the gov that issued it. Nothing i do, as shady as it might seem or even is, is at this time in any way illegal in Croatia.

    Nuntius said: So maybe you don't pay enough for your legal team? :)

    This case was before the time i turned around and "rich" again (end 2015/start 2016; sentenced early 2015 or so, can't remember that year much at all), fought with a very overloaded and not specialised (in this field, as the specific charge was unexpected) lawyer, so yes - the outcome was excellent to see ultimately.

    I, and i alone, prevented re-trial by being too high on benzos (obviously i had a prescription) this day to NOT "accept" the sentence (to be able to appear at all), but yea this is on me solely.

    Nuntius said: So please proof that they are violating sanctions or at least that it is currently investigate. Or don't claim they do it.

    Oh yea i've already seen you are not the most bright bulb in the pack so i'll explain, no worries.

    This is Syrian telco (STE) IP space (clearly visible in whois), it still has the Syrian address and owner in it (again, whois), receiving payment for rented IPs would be illegal same as selling them. If sold pre-sanctions they would not have the STE maintainer and be in Contabos LIR (not the STE one, see RIPE whois again).

    For all that is visible external and as RIPE insider this space belongs to AYA which belongs, by how Syria works (a communist like system where the gov has full control of key industries as telecommunications - see constitution), to the gov (= Assad, see constitution), which is sanctioned (if we ignore again that the STE owner is sanctioned personally already).

    Unless it was free (lol, as if anyone would believe that) or sold before sanctions and proof is provided - which does not need to be public, we would get this as answer then as closed - this is one of the most clear sanction violations you'll ever get to see in person.

    Contabo is here just another middle man obviously - they do not have MNT-BY on the IPs either - but i, as do many others, feel like they should pay for that support to whoever uses the Syrian gov leftovers, if not the Syrian gov directly is anyway. So yes, any cent they have to spend on their lawyer will get them more close to cancel this customer, even if legal to host. And this gives me a smile every time i think about it :)

    Thanked by 1Maounique
  • Thanks @William for the interesting read.

    To answer OPs question: yes, Contabo is unreachable 5% of the time.

    Not the servers, they're pretty good. But the network has unbearable packet loss at least 5% of the time.

    I tried them multiple times in 2014, 2015 and 2016. It has always been like that.

    They're unusable unless your application does some kind of processing that only needs periodic internet access.

    It's a shame really, they have very good and kind support for the price.

  • AnthonySmithAnthonySmith Member, Patron Provider

    no.

  • I do not work for Contabo in Munchen, Germany but for sure from all hosting providers I used within the last 4 years this company is providing a completely awesome level of outstanding service. Just to give you an advice: When you experience any issues with your hosting .. Do not start publishing bad things about providers elsewhere. Start talking with support first because in the end they are the only ones who are able to solve your issues.

    Contabo is very reliable, prices are really good, and I do not experience any outages of network or virtual private services. And yes I do monitor 24/7 and till now all services are working really very well.

    And when I do have an issue .. Just 1 email, bit of talking and they are solving all issues even when it is not their fault. But they will do everything to provide you the best service possible.

    • And no I do not get paid for my words here. It is really the situation exactly as I am experiencing it. Really impressive support and always willing to help you in any possible way!
  • AmitzAmitz Member
    edited October 2017

    As an appendix to the posting above mine:

    One should know that Contabo shilled like crazy on WHT back in the days. And they behaved like morons when called out. It seems to me as if they are now starting the same stupid thing here... ^ So take newly registered posters praising them with a LARGE pinch of salt.

    Thanked by 4pike Falzo bersy ehab
  • MaouniqueMaounique Host Rep, Veteran

    I keep reading bad things about them for years, yet they are still around. It seems any publicity is good.

  • uh, worst fishy scammy contabo shill ever... out of nowhere, this isn't trustpilot here.

    if I'd ever considered trying contabo - now I won't. trying to leverage or cover bad experiences with that kind of stuff is not the right way. and seeing how the posting is filled with unnecessary seo wording makes me wanna puke...

    Thanked by 2ehab Amitz
  • @Falzo said:

    uh, worst fishy scammy contabo shill ever... out of nowhere, this isn't trustpilot here.

    if I'd ever considered trying contabo - now I won't. trying to leverage or cover bad experiences with that kind of stuff is not the right way. and seeing how the posting is filled with unnecessary seo wording makes me wanna puke...

    To be fair I did post a review on them here and have told you my honest experience when you were asking about how things went. I wouldnt call them the best choice. I wouldnt call their practices to be formidable BUT I wouldnt call them the worst choice either. I can see your point though :)

  • @Ympker said:

    @Falzo said:

    uh, worst fishy scammy contabo shill ever... out of nowhere, this isn't trustpilot here.

    if I'd ever considered trying contabo - now I won't. trying to leverage or cover bad experiences with that kind of stuff is not the right way. and seeing how the posting is filled with unnecessary seo wording makes me wanna puke...

    To be fair I did post a review on them here and have told you my honest experience when you were asking about how things went. I wouldnt call them the best choice. I wouldnt call their practices to be formidable BUT I wouldnt call them the worst choice either. I can see your point though :)

    yes and I really appreciate any honest reviews :-)

    especially if they are not written by a 0-day account praising in seo-wording without any criticism...

    Thanked by 2Ympker Amitz
  • I will try their services and update here soon. Thank You all

  • WSSWSS Member

    I use and endorse crontabo.

    Thanked by 2jvnadr Amitz
  • I used their VPS from Feb 2013 till Dec 2015. Not a single major problem.

    Thanked by 1teochristian
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