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Any news from nodion?
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Any news from nodion?

lurchlurch Member

I have a nodion vps which I'm very happy with and went to order another and was greeted with

We are currently undergoing maintenance.
This might take some days. We will be back > with major improvements.

If you need assistance please don't hesitate > to contact us.

Great news I though as hoping the virtkick upgrade/replacement will finally happen. While I was on their site thought I'd login and found their page https://cloud.nodion.com/auth/login is now 404 the same as https://cloud.nodion.com/auth/register

I emailed them at the start of this month and as yet no reply. Has anyone heard anything?

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Comments

  • MagicalTrainMagicalTrain Member
    edited July 2017

    I emailed them a few days ago regarding a problem I had (server kernel panicked...) and got a response in 20 minutes. So they are still there. Also maybe tag them real quick: @nik

    Thanked by 1Frecyboy
  • lurchlurch Member

    Maybe the email got lost somewhere then. Are you able to access your vps cp reboot etc?

  • No, thats why I sent them an email.

  • Also have VPS with them and until now love the service. Almost no network problems or downtime. @Nik also seems to be a great guy!

    Of course their virtkick panel was the cause of almost all the issues I had with them. Also noticed the maintenance page for a few days now. Really hope they can get their client panel to properly work soon.

    I heard they wanted to replace virtkick with a build-in in house panel. It's a good idea.. but that takes a lot of time and resources... so don't know what is the roadmap of that.. but if still has a long way to go I would suggest them to just go with a pre-build system like SolusVM/WHMCS or other just to make "thinks work". With time they can with calm develop their own panel...

    Thanked by 1WSS
  • @nqservices they have been developing the panel for a while. Im guessing they are now migrating. But an ETA or even just updates would be appreciated.

  • lurchlurch Member

    A quick email from them explaining what was happening would have been helpful. As it is no one has access to their vps control panel to reinstall etc. Having the login page 404 is bad as they could have redirected it to a proper status page.

  • @MagicalTrain said:
    @nqservices they have been developing the panel for a while. Im guessing they are now migrating. But an ETA or even just updates would be appreciated.

    Hope so and that their new panel to be good! And yes, informing their clients about this process would be nice ;)

  • BochiBochi Member

    My VPS with them is running fine with currently >114days of uptime and I am also awaiting the replacement of Virtkick, so please @nik shine some light on this. :)

  • niknik Member, Provider
    edited July 2017

    Hi guys,

    we are still alive and will be back. We had to take Virtkick down even though our own panel is not quite finished yet. We know this is everything but ideal but we are working hard to have the best solution looking into the future.

    If you need any help please feel free to contact us via email. We are here to help and will reply to you as soon as possible. If your email got lost please resend it, maybe it went straight to the spam folder.

    VMs will continue to run just fine as they did in the past, so don't worry.

    As soon as the panel is done we have a solid base looking into the future and actually can build the Nodion we had in mind when starting with Virtkick, sadly Virtkick hasn't worked out so we had to improvise a bit but we will be back on track very soon.

    I am really really sorry for any inconvenience caused by this, it's 100% my fault and I don't want to blame Virtkick too much, it was my fault going with them in the first place.

    Edit: @nqservices thanks for your suggestion but SolusVM and WHMCS are no option for us. It would be the same mistake we made with Virtkick. We need full control over everything, everything else doesn't make much sense imo. We learned our lesson.

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • How long roughly do you think the transition will take? A few days? A week? A few weeks? Just to know a rough time window.

  • WSSWSS Member

    @MagicalTrain said:
    How long roughly do you think the transition will take? A few days? A week? A few weeks? Just to know a rough time window.

    So far, it's been about a year.. or feels like it, so..

  • lurchlurch Member

    @nik thanks for the update look forward to the new panel. Was there a reason you didn't inform customers that you were doing this and that they wouldn't have access to their control panel but rather just 404'd.

  • williewillie Member

    Didn't realize they still were running any LET vps's. They cancelled all the $10 ones and refunded everyone who had them. Seemed understandable and the refund made it ok imho.

    #lexit spread the word.

  • joepie91joepie91 Member, Provider

    @lurch said:
    @nik thanks for the update look forward to the new panel. Was there a reason you didn't inform customers that you were doing this and that they wouldn't have access to their control panel but rather just 404'd.

    I don't know much about their company's operations of course, but the response above comes across to me as "it was on fire and we needed to put out the fire immediately". Not sure what's going on, but it sounds like continuing to use VirtKick was considered an active risk.

  • lurchlurch Member

    That's fine these things happen but after it happened a quick email or changing the login page to a status page would have been nice especially as I first noticed it nearly 2 weeks ago.

  • @willie said:
    Didn't realize they still were running any LET vps's. They cancelled all the $10 ones and refunded everyone who had them. Seemed understandable and the refund made it ok imho.

    Still have a 12EUR VPS running in DE, didn't hear about the cancellation.

  • nqservicesnqservices Member
    edited July 2017

    @advarisk said:

    @willie said:
    Didn't realize they still were running any LET vps's. They cancelled all the $10 ones and refunded everyone who had them. Seemed understandable and the refund made it ok imho.

    Still have a 12EUR VPS running in DE, didn't hear about the cancellation.

    Me too. I have a 12EUR VPS in their DE Datacenter and until now all is working perfect!

  • cezcez Member

    @nik Any news?

  • WSSWSS Member

    @willie said:
    Didn't realize they still were running any LET vps's. They cancelled all the $10 ones and refunded everyone who had them. Seemed understandable and the refund made it ok imho.

    This isn't precisely true. Their system was setup in such a fucked up way (thanks, VirtKick) that if you removed a $10 host, the only want to recreate it was to add the same package to your cart, then go into the system and rebuild it for the $10/yr. Without doing so, the settings were no longer available.

    I think I have like 300+ days there for 3 KVMs.

  • niknik Member, Provider

    @cez said:
    @nik Any news?

    Sadly not yet. If you need any help please feel free to contact us and we will take care of everything manually in the meantime.

    @WSS said:

    @willie said:
    Didn't realize they still were running any LET vps's. They cancelled all the $10 ones and refunded everyone who had them. Seemed understandable and the refund made it ok imho.

    This isn't precisely true. Their system was setup in such a fucked up way (thanks, VirtKick) that if you removed a $10 host, the only want to recreate it was to add the same package to your cart, then go into the system and rebuild it for the $10/yr. Without doing so, the settings were no longer available.

    I think I have like 300+ days there for 3 KVMs.

    Ye, it's also not true that we cancelled all $10 machines, I don't know where @willie got this info from but we still have hundreds of $10 and $12 machines running and from our side we havn't cancelled anything.

    Thanked by 4uptime WSS cez BBTN

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • @nik said: Ye, it's also not true that we cancelled all $10 machines, I don't know where @willie got this info from but we still have hundreds of $10 and $12 machines running and from our side we havn't cancelled anything.

    Perhaps @willie was confusing you with ContraWeb ...

    Thanked by 1bersy

    "Linux will run happily with only 4 MB of RAM, including all of the bells and whistles such as the X Window System, Emacs, and so on." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 32)

  • williewillie Member

    angstrom said:

    Perhaps @willie was confusing you with ContraWeb ...

    Oh whoops, that's exactly right. Sorry, Nik!

    #lexit spread the word.

  • @nik any updates?

  • @nik over 2 months now?

  • https://www.lowendtalk.com/discussion/122963/nodion-closing-netherlands-location

    looks like he's moving to 23media.de network since his other company https://www.webstack.de is already there and thats the only way beside core-backbone to get cheap LGI traffic in germany.

    Lu Lu Lu, I've got some apples. Lu Lu Lu you've got some too.

  • bsdguybsdguy Member
    edited September 2017

    Just what I said from day 1: nodion is great but virtkick is a fucking disease. Now that festering boil has all but brought them down.

    Good luck, @nik. May you soon be done with your own panel.

    My favourite prime number is 42. - \forall cpu in {intel, amd, arm}: cpu->speed -= cpu->speed/100 x irandom(15, 30) | state := hacked

  • niknik Member, Provider

    I am afraid I don't have any updates for now. We are still working to get everything sorted and ready. Please note that this is not only about the panel, as @Butters noticed we will be moving from our current datacenter to the Telehouse and Interxion in Frankfurt. As you guys can imagine it wouldn't make much sense to launch a panel in a datacenter that is not our future. So as soon as everything is ready we will not only launch the panel but have some big news to share.

    This is also why it takes so long and I can't provide anyone with any ETA. We are working hard to get everything going, but I am afraid we still need our time to get everything back on track.

    @bdsguy This is something we regret so much, but it's completely my fault.

    Thanked by 3cez williclarkam bersy

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • nik said: it wouldn't make much sense to launch a panel in a datacenter that is not our future

    What was wrong with active-servers?

  • Monthly update @nik ?

  • He got drunk at the Yeti hodown we had this weekend. Please be patient.

    Catch me over at Primary DNS. If you want to chat I am done with this cesspool.

  • @nik Why can't I manage my VPS I bought from you? Can I get a refund?

  • Reminds me to search + destroy the PayPal subscription, if any. (now that hetzner has decent filtering)

    10gbit premium KVM in AMS, launching in 10..9...8....
    (affiliate for 🥰 ) https://clients.inceptionhosting.com/aff.php?aff=401&gid=33

  • niknik Member, Provider

    @lurch said:
    Monthly update @nik ?

    Racked the first servers in one of the new locations some days ago. We are close.

    @jiggawattz said:
    @nik Why can't I manage my VPS I bought from you? Can I get a refund?

    Because our old control panel suddenly stopped working like it should be and we are replacing it by rewriting a new panel from scratch, which is finished now and will be released soon.

    @jiggawattz said:
    @nik Why can't I manage my VPS I bought from you? Can I get a refund?

    Since your VM is running and we can do everything for you manually (even setting up VNC), I don't see any reason that is refund-worthy, but if you want a refund I can give you a pro-rata one. Contact us via email.

    @vimalware said:
    Reminds me to search + destroy the PayPal subscription, if any. (now that hetzner has decent filtering)

    You can destroy your PayPal subscription, if you are interested after our relaunch you have to link it again anyways, since we don't use the same billing system as the previous panel.

    Thanked by 2cez uptime

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • @nik 4 months on are you close yet? Black Friday?

    Thanked by 1casualjoe
  • Any news from @nik about the new control panel. Would loved to see some Blackfriday / Cybermonday deals on Nodion.

    Their servers seem great (from my own experience), but the lack of a control panel for many months now, its really a problem to manage and track the VM.

    Hope they release their control panel soon... or just go with a WHMCS or Blesta.

    If they don't release it soon I will just let my plans expire and I think many other people will do the same...

  • Did you even click on his name and read his last comment? Seriously, he said this yesterday.

  • @WSS said:
    Did you even click on his name and read his last comment? Seriously, he said this yesterday.

    Ok, thanks

  • Hi @nik

    Any update on the new control panel release?

  • WSSWSS Member

    @nqservices said:
    Hi @nik

    Any update on the new control panel release?

    That Saturday, he responded. I haven't seen him since. It really is a shame because I know the effort being put into this, and his product was great when I could use it, but that's been over a fucking year ago.

  • @WSS said:

    @nqservices said:
    Hi @nik

    Any update on the new control panel release?

    That Saturday, he responded. I haven't seen him since. It really is a shame because I know the effort being put into this, and his product was great when I could use it, but that's been over a fucking year ago.

    I agree. The VPS I have with them as been great in terms of uptime.. but the lack of control panel makes it impossible to use them. Really hope to see updates soon.

    Thanked by 1WSS
  • @nik said:
    Overslept, maybe on purpose ;-) Panel is ready, waiting for the last servers and than some more testing, ETA is this year for sure! FINALLY.

    Did you mean 2017 or a year in time?

  • Oh their site is currently 404

  • niknik Member, Provider
    edited January 2018

    @lurch said:
    Oh their site is currently 404

    New panel is online for some days now, we havn't announced anything yet as we are testing the last things, but it's useable. You probably see the 404 because you try to use the URLs of the old VirtKick panel, please go through the website and than on the top right on Sign up / Log In

    There will be an email to all customers within the next 48h on how we will proceed.

    @WSS said:

    @nqservices said:
    Hi @nik

    Any update on the new control panel release?

    That Saturday, he responded. I haven't seen him since. It really is a shame because I know the effort being put into this, and his product was great when I could use it, but that's been over a fucking year ago.

    I am here and the panel is online as promised ;) -- We just havn't announced anything officially yet.

    Thanked by 1uptime

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • @nik thats great website is working was using https://www.nodion.com/en/, when i try and login i get

    1 error prohibited this user from being saved:
    Email not found

    Do I need to resign up and get you to assign server to account?

  • niknik Member, Provider

    @lurch said:
    @nik thats great website is working was using https://www.nodion.com/en/, when i try and login i get

    1 error prohibited this user from being saved:
    Email not found

    Do I need to resign up and get you to assign server to account?

    Ah, ye, we have removed the german translation for now so it's only available without /en/ or /de/ and there is no redirect yet.

    All accounts have to be created again, apart from the fact that we never received a VirtShit database dump (even though we were promised) this also has the reason that our own anti-fraud system is now in place, which was a big problem with Virtkick, so we can check every customer again and make sure everything is alright.

    Nodion – High Performance Cloud Hosting in Frankfurt, DE

  • wow - congratulations @nik and Nodion developers. I think you win the "patience rewarded" award for whatever year this is now ;^)

    "If this stuff was easy, It would be a lot easier to do!" - Ken M.

    the Amitz.party lives on!

  • WSSWSS Member

    @nik Your system doesn't like my phone number, and your PayPal subscription agreement passthrough is literally 'Your agreement description'

    Now what?

  • Yeah, adding paypal seems to be broken. Clicking agree simply forwards me to the paypal website, never actually finishing the whole agreement.

  • WSSWSS Member

    ..after that, it shits on the phonescreen.

  • @nik any deals ? 10 eur/yr, 12 eur/yr ?

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