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Hostsolutions.ro Down ??
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Hostsolutions.ro Down ??

Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

Hi,

I'm noticing My Reseller to be down & when I tried to visit cociu's website hostsolutions.ro, it seems to be down too. So, I can't open a ticket.

Does anybody have any update what happened there ?? Is it a Major Outage ?? Customers should be notified & kept updated as it's a concerning matter. I think, total hostsolutions.ro is down !

AlphaSSL Revocation Issue is being investigated.

«1

Comments

  • it is down, my vms are off too.

  • mov3mov3 Member

    me too

  • You, as a provider, should stfu and understand that this is not cociu support board. Just wait until www comes online, pump out your data and stop crying.

    hostWP.net - Wordpress Hosting Platform.

  • WHTWHT Member

    What happends when a thread is opened? Did you got the vps up? Just wait man for 1-2 h then take actions.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @LTniger said:
    You, as a provider, should stfu and understand that this is not cociu support board. Just wait until www comes online, pump out your data and stop crying.

    Nobody is crying, man. Infact, it's not a matter of cry or not. Everyone should host their WHMCS Portal away from his network to keep it live. It's just a clever thing !

    AlphaSSL Revocation Issue is being investigated.

  • PwnerPwner Member

    @LTniger said:
    You, as a provider, should stfu and understand that this is not cociu support board. Just wait until www comes online, pump out your data and stop crying.

    Get off your high horse.

    It's kind of hard for him to get support from his host when the host's website is down, isn't it? At that point, I'd understand why he would come to LET and ask if everyone else is encountering the same issue.

    Thanked by 2tenpera MikeA
  • See Cest Pit comment:

    Thanked by 1Aidan
  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @WHT said:
    What happends when a thread is opened? Did you got the vps up? Just wait man for 1-2 h then take actions.

    It's already 3h+ :) I'm not one of them who opens a threads on sudden outage. I waited for 3h to check if they are up & to ask them what's the ETA ! I have seen cociu online in LET in earlier outages. So, don't talk out of knowledge.

    Thanked by 1WHT

    AlphaSSL Revocation Issue is being investigated.

  • WHTWHT Member

    @Mahfuz_SS_EHL said:

    @WHT said:
    What happends when a thread is opened? Did you got the vps up? Just wait man for 1-2 h then take actions.

    It's already 3h+ :) I'm not one of them who opens a threads on sudden outage. I waited for 3h to check if they are up & to ask them what's the ETA ! I have seen cociu online in LET in earlier outages. So, don't talk out of knowledge.

    Then ok :)

  • keep calm, it's only 2 hours, be patience

    just wait for another excuse

    We only support unsupported OS!

  • YuraYura Member

    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    Thanked by 1sanvit
  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    I just don't get it why everyone blatantly talks like everyone in this world is noob ! -_-

    AlphaSSL Revocation Issue is being investigated.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @Yura said:
    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    If the host isn't using this, then why not customers ? ;) Host reports outage, the difference is now I'm reporting that ! If you're not hosted with them, please, sit silent. It's a bad practise to whisper when this is not your topic !

    AlphaSSL Revocation Issue is being investigated.

  • RhysRhys Member, Provider

    @Mahfuz_SS_EHL said:

    @Yura said:
    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    If the host isn't using this, then why not customers ? ;) Host reports outage, the difference is now I'm reporting that ! If you're not hosted with them, please, sit silent. It's a bad practise to whisper when this is not your topic !

    Go cry in a ticket to them instead of opening a thread every time your $1/m shitbox goes down.

    Thanked by 1doghouch
  • Trouble in Romania!
    Dracula is on the hunt!

    Sadly I had to cancel my VPS. Best of luck to @cociu I hope he gets his shit figured out.

    Thanked by 1cociu

    Covfefe: Ask your senators and congressmen to impeach today!

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @Rhys said:

    @Mahfuz_SS_EHL said:

    @Yura said:
    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    If the host isn't using this, then why not customers ? ;) Host reports outage, the difference is now I'm reporting that ! If you're not hosted with them, please, sit silent. It's a bad practise to whisper when this is not your topic !

    Go cry in a ticket to them instead of opening a thread every time your $1/m shitbox goes down.

    Portal was down. Couldn't open up a ticket :/

    AlphaSSL Revocation Issue is being investigated.

  • AidanAidan Member

    Go cry in a ticket to them instead of opening a thread every time your $1/m shitbox goes down.

    He tried to, but their ticketing system is offline ;-;

  • They website down too.
    It happen everymonth

  • Due of faill in our cisco modules we will perform downtime in this nodes durring the next 10-30 min :

    nodes afected :

    vps1 , vps3, vps5, vps8 , vel1, vel2, vel3, vel4, vel5, vel6 and vel11

    We apologise for this inconvenience.

    Regards,
    Marius

    Friday, June 30, 2017

  • YuraYura Member
    edited June 2017

    @Mahfuz_SS_EHL said:

    @Yura said:
    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    If the host isn't using this, then why not customers ? ;) Host reports outage, the difference is now I'm reporting that ! If you're not hosted with them, please, sit silent. It's a bad practise to whisper when this is not your topic !

    I was saying that you did the right thing in the appropriate section of the forum. I was supporting you, but you know... Fuck you now.

  • tenperatenpera Member
    edited June 2017

    everything is online now..

  • I can't boot My vps in anyhow, sent a ticket yesterday, no answer so far.

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @Yura said:

    @Mahfuz_SS_EHL said:

    @Yura said:
    Some people don't understand that https://www.lowendtalk.com/categories/outages section of the forum exists specifically for reporting outages.

    If the host isn't using this, then why not customers ? ;) Host reports outage, the difference is now I'm reporting that ! If you're not hosted with them, please, sit silent. It's a bad practise to whisper when this is not your topic !

    I was saying that you did the right thing in the appropriate section of the forum. I was supporting you, but you know... Fuck you now.

    Sorry, mate. I got it wrong then. Everyone was just speaking rubbish ; that's why I missed your part. I wholeheartedly apologize to you, please accept My Apology :(

    Thanked by 2Yura Falzo

    AlphaSSL Revocation Issue is being investigated.

  • SvenSven Member

    People still complaining about Hostsolutions.ro and cociu?

  • cociucociu Member, Provider

    Sven said: People still complaining about Hostsolutions.ro and cociu?

    Hello , i dont see any complain here , i see a person who have ask if hostsolutions is down , wich was happened. Also to respond to another person , we are not so stupid to have our pannel in the same location BUT we have make some important changes in the same time with the change of cisco and we have forgott about cloudflare to change the ip.

    Nothing more , apologise all who have been afected. Enjoy the life.

    Thanked by 2brueggus Chronic
  • jvnadrjvnadr Member

    For all of you that you are bashing the provider, 3 hours downtime in a month is ~99,8% uptime. It is more than most providers offer as SLA and it is far more that dirty cheap providers are offering as SLA.

    Mahfuz_SS_EHL said: I just don't get it why everyone blatantly talks like everyone in this world is noob !

    I really wonder, what is the uptime SLA you offer to your clients? What is the uptime SLA you have in your contract with hostsolutions for reselling service? And what is the price you pay compared with your expectations of monthly uptime, as you are not a noob as you say, that triggers your need to open a public thread to LET for spearing the downtime, even more having the provider's tag?

  • AidanAidan Member

    jvnadr said: What is the uptime SLA you have in your contract with hostsolutions for reselling service?

    "Guaranteed 99.9% uptime"

  • Mahfuz_SS_EHLMahfuz_SS_EHL Member, Provider

    @jvnadr said:
    For all of you that you are bashing the provider, 3 hours downtime in a month is ~99,8% uptime. It is more than most providers offer as SLA and it is far more that dirty cheap providers are offering as SLA.

    Mahfuz_SS_EHL said: I just don't get it why everyone blatantly talks like everyone in this world is noob !

    I really wonder, what is the uptime SLA you offer to your clients? What is the uptime SLA you have in your contract with hostsolutions for reselling service? And what is the price you pay compared with your expectations of monthly uptime, as you are not a noob as you say, that triggers your need to open a public thread to LET for spearing the downtime, even more having the provider's tag?

    It wouldn't be a problem if one downtime occurs in a month. Actually, there are several but they resolves just in a couple of minutes always !

    AlphaSSL Revocation Issue is being investigated.

  • tenpera said: vps1 , vps3, vps5, vps8 , vel1, vel2, vel3, vel4, vel5, vel6 and vel11

    Holy shit it's not a problem with vel7 or vel8 this time

    Thanked by 1Aidan

    Will shill for carrots.

  • YuraYura Member

    @wwabbit said:

    tenpera said: vps1 , vps3, vps5, vps8 , vel1, vel2, vel3, vel4, vel5, vel6 and vel11

    Holy shit it's not a problem with vel7 or vel8 this time

    Vel, vel, vel...

  • dwtbfdwtbf Member

    @LTniger said:
    You, as a provider, should stfu and understand that this is not cociu support board. Just wait until www comes online, pump out your data and stop crying.

    You, as a member, should then, offer him a full lifetime vps, following your logic.

  • @Aidan said:

    jvnadr said: What is the uptime SLA you have in your contract with hostsolutions for reselling service?

    "Guaranteed 99.9% uptime"

    Busted. Shouldn't people be getting credit of some sort, or is guaranteed not supposed to be trusted anymore?

  • I've always respected hostsolutions as the owner seems to be an independent, nice guy. However, my monitors keep spamming my inbox so I'll be cancelling my box for sure.

  • TheRealMakan said: Busted. Shouldn't people be getting credit of some sort, or is guaranteed not supposed to be trusted anymore?

    he didn't care :D trust hist word and be happy, anything else go away :D

    Saragoldfarb said: However, my monitors keep spamming my inbox so I'll be cancelling my box for sure.

    me too. I'll not renew my service there.

    We only support unsupported OS!

  • I can't boot my vps, @cociu can you please check Ticket #956367, still no answer

  • williewillie Member

    Mine is currently working fine, reports 14h of uptime so I guess it was down for a while last night. This hasn't been the most reliable vps in the world but I've been enjoying having it, so whatever.

    #lexit spread the word.

  • zormalzormal Member

    Yeah, mine has been down since Wednesday. No answer to my support ticket, either.

    Restart attempts give an error:

    Not able to Stop VPS command 'vzctl stop 301 --fast' failed: exit code 51

  • didtavdidtav Member

    With cheap price comes great headaches

    Thanked by 3Falzo bersy MrPsycho
  • cociucociu Member, Provider
    edited July 2017

    All our recent problems is because the electricity of the new location was need some upgrades wich we are in progress right now to finish , all downtimes , all problems including fsck test. The old users (like minimum 1 year can confirm is not our quality , all this what happened was in our 3 rd location) . Any way i understand every comment negative/pozitive and is verry important to me. Also we will talk about quality/pice when all is set how i personally want. Also way we dont respond fast in tiketing ? is easy , with all this problems we recived 10x more tikets than normal, so be paticent , definetly we will respond in all our tikets.

  • zormalzormal Member

    @cociu Thank you for the update. I understand if you're too swamped to get to all individual tickets. Is there an update page where this stuff gets posted? The server status page has no information about this.

  • bsdguybsdguy Member
    edited July 2017

    @TheRealMakan said:

    @Aidan said:

    jvnadr said: What is the uptime SLA you have in your contract with hostsolutions for reselling service?

    "Guaranteed 99.9% uptime"

    Busted. Shouldn't people be getting credit of some sort, or is guaranteed not supposed to be trusted anymore?

    Typically those uptime numbers are given per year with failures cumulated.
    99.9% is a little less than 9 hours. As long as you don't experience that downtime, you are within the 99.9%.

    Plus, one (both providers and customers) must be careful with what such numbers relate to. Often, for example, providers mention uptime numbers meant to show "themselves", i.e. independant of any product (usually meaning their infrastructural uptime).
    Another case: "Our servers have an uptime of xyz" is a statement about the nodes, not about your VPS product. I've even seen cases where providers subtracted any infrastructural uptime from a hosts uptime, so, if, say, their pipe had an outtime they still said that host uptime was OK.

    And while I personally (I have hostsolutions VPS since years) am perfectly fine with their uptime vs. price ratio, I wouldn't sign a statement that every VPS's (incl. infrastructural and node) uptime is >= 99.9%.
    But then, looking at what I pay e.g. 99.5% still are perfectly OK for me. Plus, the overall tendency is positive, i.e. hostsolutions servers and VPSs availability gets better over time and 99.9% seem to be within reach.

    My favourite prime number is 42. - \forall cpu in {intel, amd, arm}: cpu->speed -= cpu->speed/100 x irandom(15, 30) | state := hacked

  • Ticket #956367 unanswered since 06/29/2017 (the only one I sent), I can't boot VPS since since 06/29/2017, @cociu

  • ScienceOnline said: Ticket #956367 unanswered since 06/29/2017 (the only one I sent), I can't boot VPS since since 06/29/2017, @cociu

    ssst .... don't tell anyone,
    downtime and shrink space included in their VPS packages.

    We only support unsupported OS!

  • cociucociu Member, Provider

    ScienceOnline said: Ticket #956367 unanswered since 06/29/2017 (the only one I sent), I can't boot VPS since since 06/29/2017, @cociu

    i hope you understand this is not our help desk. We dont respond in this tiket because is something from modulesfactory and we need a answer from this guy first. Is not good to pstart your vps and in 1 day repeat the same issue. We will try to call him today to rezolve this in some way.

  • cociucociu Member, Provider

    sibaper said: ssst .... don't tell anyone, downtime and shrink space included in their VPS packages.

    Also is included the ignorance of people like you .... any hosting have problems so dont worry i am not unicated. Also we work to repair all our issues.

  • What I understand is that I gave you full working dollars and you gave me a vps that did not work, that's what I see, he always comes here with an excuse and here is still full of people defending him

  • cociucociu Member, Provider
    edited July 2017

    ScienceOnline said: What I understand is that I gave you full working dollars and you gave me a vps that did not work, that's what I see, he always comes here with an excuse and here is still full of people defending him

    if is for dollar , i am opened to give you a full refound any time. If is about service quality i understand perfectly we had problems and we do our best to put your vps online. About people defending us this is also a proof about our services is not so bad how "some people" is acusing/blamming. Now in your case yes we have a issue and will be resolved.

  • YmpkerYmpker Member
    edited July 2017

    @cociu This is not meant to be offensive but your language barrier is really something that opens a huuge opportunity for misunderstanding & your posts are rather hard to read. I'm not sure if it is just you or also your support team but that is definitely something you may wanna work on and even if all you do is simply just hiring an English speaking rep. Your website also (used to?!) have lots of messed up english so this is really meant as an honest advice. Check out e.g. "Unbabel" for translators.

  • cociucociu Member, Provider

    Ympker said: @cociu This is not meant to be offensive but your language barrier is really something that opens a huuge opportunity for misunderstanding & your posts are rather hard to read. I'm not sure if it is just you or also your support team but that is definitely something you may wanna work on and even if all you do is simply just hiring an English speaking rep. Your website also (used to?!) have lots of messed up english so this is really meant as an honest advice. Check out e.g. "Unbabel" for translators.

    i have 4 native english workers , but .... i like LET so is free any of them to join , but for the moment i am enjoy this forum , so i prefere to defend my self with my poor english. Also about our website we are pending to finish because is under construction but we have delay this work due of recent probblems. Once is done a english person will take a look definetly.

    Thanked by 1Ympker
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