Alpharacks review-Worst provider ever-Don't get cheated!
Last year I bought a VPS with Alpharacks after seeing a deal posted on lowendbox. Initial impressions were fine but the problems started about a week later. I was using it as a production server and attached the uptime robot monitor to my website. Downtime was so bad that my inbox got flooded with the uptime robot emails. The network is pathetic with average speeds ranging from 60-80 kb/s while they claim to provide 1 GB/s.... Frustrated with its service, I switched to OVH for my production server. A few days ago I had cancelled the service as its term was about to expire the next day and I no longer needed it. But, the next day they automatically charged my card for the next annual term without any consent despite the fact that I cancelled their service. I have raised many tickets but they have not replied to a single one of them, deliberately ignoring the problem. Now my money is stuck with them and I don't find any way to get it back. This is simply running a scam and cheating people. Lowendbox should not post deals of such providers. It is better to spend a few dollars extra and go for reputed companies like ovh or digital ocean than to buy from Alpharacks.
Any suggestions about how to get my refund?