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ProvisionHost.com
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ProvisionHost.com

Been with provisionhost for a while now. Since February and everything was fine till about two to three weeks ago when my clock was out of sync, I need the clock in sync with my other servers, so I submitted a ticket to them and I received this back, now this is a OpenVZ VPS not a KVM.

Hello,

Our VPS solutions are unmanaged, we usually don't offer full management for it. However, you can ntpd update it, and it should fix the clock time.

Kind Regards,
Steven Z.

Support Specialist
Provision Host
Top Tier Hosting Solutions
http://provisionhost.com

Now running ntpd will not work as this is the error that will be shown.

11 Jun 00:38:19 ntpdate[26709]: step-systime: Operation not permitted

Now on June 11th my clock was 95 seconds out of sync, and now it is 106 seconds out of sync.

I still have not received a reply from support after asking repeatedly for them to fix it, I contacted support in February about this and they fixed it just fine then, so please avoid ProvisionHost, of course if they fix it then I will post an update here.

Comments

  • Remind them that: 1. It's an OpenVZ VPS, so they have to sync the host node's clock, and 2. It takes literally close to 30 seconds to do it.

  • tehsutehsu Member

    Which I did, heres my reply on June 11th and no reply from them.

    Except the clock is actually pulled from the host node.

    Hence the error, 11 Jun 00:38:19 ntpdate[26709]: step-systime: Operation not permitted

  • We've had such requests and respond. Definitely has to be done by the host. As said it's a quick job. Not sure the problem here.

  • tehsutehsu Member

    lmao, sadly, they wont even respond to me.

  • Actually, you can sync it with one. "ntpdate time.nist.gov". THAT SIMPLE.

  • tehsutehsu Member

    Yeah, my chicagovps is perfect, my dedicated servers are perfect, but this thing causes delinks and the time being off mislabels all my data.

  • Please PM me your ticket ID and I can look into it for your now.

  • lumaluma Member

    These guys are horrible. Had a vps with them and it was a terrible experience overall, Bad network, slow service, terrible support. Just stay away is what I recommend.

  • tehsutehsu Member

    Finally the issue was resolved.

  • @Jack yeah this thread has me confused too. If installing ntp ntpdate doesn't work you can use date hwclock and configure your self. You may be doing an off set from the host node but I am pretty sure you aren't just stuck with how it is setup. Not 100% on that...but, meh.

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