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tawk.to for live chat
How does Tawk handle ticketing? I know that you can create tickets out of live chats sorta but where would the customers access those tickets?
Tawk.to is great but only lacks a chat queue feature (which most paid ones have), I've requested it a year or two ago to be added but it looks like my suggestion was ignored. There's no built in full ticket system though.
Tawk for free live chat software and boxbilling for free billing and support desk
https://crisp.im/
For tickets use OSTickets http://osticket.com/ open source php mysql
Hello.
I am using Live Helper Chat. It is really good.
Also using crisp.im been working great, just switched to their paid plan. You could use it as a ticket system as well but it's more aimed towards live chat.
Just recently discovered Zammad, has live chat and ticket system built in 1. No real experience with it yet, only just set it up.
Ive also used it live chat wise hence my question regarding ticketing :P Well basically I still have Blesta for that^^