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Online.net LT DEALS 1701.1 down 2 days, no update after a couple of hours
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Online.net LT DEALS 1701.1 down 2 days, no update after a couple of hours

son87cson87c Member
edited January 2017 in General

Just post here to everyone know.
My dedi still down.
Look the timeline.

Let you clear, my Dedi freeze when i try to install new OS, install not completed.
I can not connect and do anything.

«1

Comments

  • WSSWSS Member
    edited January 2017

    I see:

    • OP given machine in rescue mode.
    • OP asks host to install CentOS for him.
    • Host asks OP to follow through with initial FreeBSD installation first (huh?)
    • OP tells host FreeBSD does not complete initial installation.
    • OP pesters host about machine for rest of day.

    Really, it's up to you to install your own OS. Without having access to it, I can't tell you if there's anything wrong, but standard FreeBSD/ZFS installations do tend to take a little while (except OVH, which does it amazingly quickly).

  • Look the timeline guys, Who edit my title ?

  • I submit ticket on:
    Ticket created on 2017-01-21 15:43:47, read on 2017-01-21 15:49:10

    And now, still down:
    Ticket created on 2017-01-23 01:04:07, not read yet

  • jarjar Provider
    edited January 2017

    Is the hardware down or your operating system? These are unmanaged servers, anthing short of hardware/network failure means the downtime is on you.

    Founder @ MXroute

  • @jarland said:
    Is the hardware down or your operating system? These are unmanaged servers, anthing short of hardware/network failure means the downtime is on you.

    I try to install OS but Its stuck on step "Partitioning disk".

  • If you send 7 more messages in the next 12 hours, your CentOS will be installed 100%.

  • Debian, thx.

    Thanked by 3yomero Unixfy doghouch

    This is my boring sig, using 2 lines or fewer so as not to offend the users of this site.

  • WSSWSS Member

    Not knowing how to install the operating system does not a hardware failure make.

    If you want to give me your login information (and it's still in rescue), I'd be happy to tell you if it's a hardware fault or if you are just a bonehead.

    Thanked by 1netomx
  • The support staff at Online.net has a secret code word that will get your ticket moved to the top of the queue. It's fartmother. Use that word on your next ticket reply. Guaranteed to work every time.

    Thanked by 2willie doghouch

    This is my boring sig, using 2 lines or fewer so as not to offend the users of this site.

  • @WSS said:
    Not knowing how to install the operating system does not a hardware failure make.

    If you want to give me your login information (and it's still in rescue), I'd be happy to tell you if it's a hardware fault or if you are just a bonehead.

    I sent login info via PM

    I have another Dedibox Limited 13816 (sd-72424) on 2016-09-29 and its always online.

  • son87c said:

    I try to install OS but Its stuck on step "Partitioning disk".

    I remember the whole procedure taking around 30 minutes. Don't know how much of that was partitioning. Keep waiting, or try again.

    thagoat said:

    The support staff at Online.net has a secret code word that will get your ticket moved to the top of the queue. It's fartmother.

    https://www.xkcd.com/806/

    Thanked by 1thagoat

    #lexit spread the word.

  • Alternative title: "SHOCKING NEWS: Server still down after user breaks it and makes no attempt to fix it"

    You admit in your ticket you have no idea what you're doing. /thread

  • WSSWSS Member

    This fucking stupid fucking blocking fucking cloudflare fucking shitpile shit fucking fuck.

    Long story short, it's up and running Ubuntu waiting for you to do something with it.

    Take over the IPMI console and feed it a CentOS ISO?

    Thanked by 1FlamesRunner
  • @thagoat said:
    The support staff at Online.net has a secret code word that will get your ticket moved to the top of the queue. It's fartmother. Use that word on your next ticket reply. Guaranteed to work every time.

    lol, nice try.

  • @WSS said:
    This fucking stupid fucking blocking fucking cloudflare fucking shitpile shit fucking fuck.

    Long story short, it's up and running Ubuntu waiting for you to do something with it.

    Take over the IPMI console and feed it a CentOS ISO?

    I don't understand. Are you logging to rescue more ? What happen with my Dedi ?
    I just want install CentOS via Online.net cpanel.

  • I have an idea of running a Q&A site where every question will be answered with xkcd comic.

    I'm not exactly sure that end users would appreciate that but it still would be the best Level 1 support ever.

  • WSSWSS Member

    I logged into the machine, which is currently running ubuntu from a loop device, so I assume that's the rescue image.

    I don't have an Online.Net account, so I have no idea how they handle reinstallations. I usually just login to the console and perform the reinstall myself (except when network issues or physical media is required).

  • RizRiz Member

    Julien is worthless.

  • @Yura said:
    I have an idea of running a Q&A site where every question will be answered with xkcd comic.

    I'm not exactly sure that end users would appreciate that but it still would be the best Level 1 support ever.

    You could expand your service for a premium to also include http://xkcdsw.com/

    Thanked by 1Yura

    I like my uptime down low and my servers all hacked. Can see me droppin' twenty-fours with a router in the rack.
    Ya like ya Switch-Ports hot and ya servers all hacked. If ya pings real high and ya networks pitch black.

  • @teamacc said:

    @Yura said:
    I have an idea of running a Q&A site where every question will be answered with xkcd comic.

    I'm not exactly sure that end users would appreciate that but it still would be the best Level 1 support ever.

    You could expand your service for a premium to also include http://xkcdsw.com/

    Thank you. I can't give you the exact launch date but site will be open before SolusVM 2.0 release.

  • @WSS said:
    I logged into the machine, which is currently running ubuntu from a loop device, so I assume that's the rescue image.

    I don't have an Online.Net account, so I have no idea how they handle reinstallations. I usually just login to the console and perform the reinstall myself (except when network issues or physical media is required).

    Onlinet.net cpanel is awesome. You can config RAID level, control partitioning.

    But when i try install any OS its stuck on step "Partitioning disk".

    And onlinet.net support no update what happen with my Dedi.

  • WSSWSS Member

    @Yura said:

    @teamacc said:

    @Yura said:
    I have an idea of running a Q&A site where every question will be answered with xkcd comic.

    I'm not exactly sure that end users would appreciate that but it still would be the best Level 1 support ever.

    You could expand your service for a premium to also include http://xkcdsw.com/

    Thank you. I can't give you the exact launch date but site will be open before SolusVM 2.0 release.

    You're going full steam ahead with VirXCD?

  • @WSS said:

    @Yura said:

    @teamacc said:

    @Yura said:
    I have an idea of running a Q&A site where every question will be answered with xkcd comic.

    I'm not exactly sure that end users would appreciate that but it still would be the best Level 1 support ever.

    You could expand your service for a premium to also include http://xkcdsw.com/

    Thank you. I can't give you the exact launch date but site will be open before SolusVM 2.0 release.

    You're going full steam ahead with VirXCD?

    Nah, I'm forking LXC and creating LXKCD

    Thanked by 1WSS

    I like my uptime down low and my servers all hacked. Can see me droppin' twenty-fours with a router in the rack.
    Ya like ya Switch-Ports hot and ya servers all hacked. If ya pings real high and ya networks pitch black.

  • @WSS said:
    You're going full steam ahead with VirXCD?

    To save everybody's trouble I decided to call it XCDonAPP from the start. Don't worry, it is completely open sourced like VirtKick and Lavabit but I need a small loan of $100000 from my FartFather or Kickstarter to really get the ball rolling.

    Thanked by 1WSS
  • @teamacc said:
    Nah, I'm forking LXC and creating LXKCD

    Good luck mate, but that is soooo dec 2016... I suggest you look into something catchier, like KuberSwarmProxOvirtRocketSphere! Now that is going to make HN wet their undies.

  • WSS, if you're logged into the rescue system, maybe you can check for disk problems (smartctl etc).

    #lexit spread the word.

  • WSSWSS Member

    @willie said:
    WSS, if you're logged into the rescue system, maybe you can check for disk problems (smartctl etc).

    I checked, and the partitions were setup and it looked fine; it just wasn't done formatting. It's offline now, so I guess his unmanaged server is managing to get CentOS installed.

  • WSSWSS Member

    That said, some machines are really fucking picky these days. If you don't have a very basic MBR or GPT, they have fits. I won't tell you how many Atom based machines I've had that toss their cookies if you dare to try to use a BSD disklabel.

  • son87cson87c Member
    edited January 2017

    @WSS said:

    @willie said:
    WSS, if you're logged into the rescue system, maybe you can check for disk problems (smartctl etc).

    I checked, and the partitions were setup and it looked fine; it just wasn't done formatting. It's offline now, so I guess his unmanaged server is managing to get CentOS installed.

    No luck, i try install CentOS via Online.net cpanel and its stuck again.

  • @willie said:
    WSS, if you're logged into the rescue system, maybe you can check for disk problems (smartctl etc).

    I just sent login info to you via PM, can you help me check ?

  • WSSWSS Member

    There may very well be something else going on where they'll need to intervene. I didn't try to format your hard drive for obvious reasons; I just looked at what it said since it booted into rescue and made sure the tables were OK. I, however, can't tell you why it "sticks". Go sleep for a few hours and see if it moves.

  • @WSS said:
    There may very well be something else going on where they'll need to intervene. I didn't try to format your hard drive for obvious reasons; I just looked at what it said since it booted into rescue and made sure the tables were OK. I, however, can't tell you why it "sticks". Go sleep for a few hours and see if it moves.

    Ok, thank you for your time. I will waiting Online.net support.

  • WSSWSS Member

    Good luck with it. If you let @willie do a hard test (format HD) he can tell you if you actually have a hardware issue. It wasn't throwing anything at me, and the tables were sane.

  • williewillie Member
    edited January 2017

    WSS, I'm logged in and (nm edited part) don't see obvious probs. My suggestion was going to be reinstall, follow all steps carefully and document results before continuing ticket. I suspect something is wrong with the mdadm config but I'm not clueful enough to understand or want to mess with it.

    #lexit spread the word.

  • WSSWSS Member

    @willie said:
    WSS, I'm logged in and (nm edited part) don't see obvious probs. My suggestion was going to be reinstall, follow all steps carefully and document results before continuing ticket.

    That's pretty much where I ended up, too.

  • @willie said:
    WSS, I'm logged in and (nm edited part) don't see obvious probs. My suggestion was going to be reinstall, follow all steps carefully and document results before continuing ticket. I suspect something is wrong with the mdadm config but I'm not clueful enough to understand or want to mess with it.

    Who are using onlinet.net will know install new OS is very simple.
    Just choise OS (Ubuntu, CentOS ..) and config partitioning (or simple click Next as default, i do that)
    And done.

    So what i need carefully ?

  • Just do the steps, write everything down as you do it or take a screencast, then document afterwards exactly what happened ("I clicked the install button and saw a screen showing XYZ...") and post the info here, and into your ticket if it's not clear here what's wrong.

    #lexit spread the word.

  • Unfortunately the syslog in rescue mode only shows what happened in rescue mode. But there are some suspicious looking messages in the raid setup part:

    Jan 23 04:05:29 rescue-14-04 kernel: [   70.514908] md: Autodetecting RAID arrays.
    Jan 23 04:05:29 rescue-14-04 kernel: [   70.514913] md: could not open unknown-block(8,2).
    Jan 23 04:05:29 rescue-14-04 kernel: [   70.515054] md: could not open unknown-block(8,3).
    Jan 23 04:05:29 rescue-14-04 kernel: [   70.515219] md: could not open unknown-block(8,5).
    

    Maybe someone here can say whether those are normal.

    #lexit spread the word.

  • WSSWSS Member

    Basically, md doesn't recognize it.

  • WSSWSS Member

    Being that he's aborted 4096 installations, who knows what the hell they were beforehand, but generally installing FreeBSD with automated UFS or ZFS would take disks out of the pool, should there be anything left that md thinks is/was once it's- hell, it could even be from the LAST rental.

  • WSSWSS Member

    @son87c How much are you paying for this, anyhow?

  • It's an LT1701.1 which I think is the same thing I have, 19.99 euro/month with E3-1230v3 and 2x 1TB disks advertised. This particular unit appears to have E3-1231v3 and 2x 2TB disks (drool).

    #lexit spread the word.

  • alfredalfred Member, Provider

    Title should be: "LET members ridicule OP for an hour before realizing there might actually be a hardware problem"

    Thanked by 2Junkless netomx
  • WSSWSS Member
    edited January 2017

    @willie said:
    It's an LT1701.1 which I think is the same thing I have, 19.99 euro/month with E3-1230v3 and 2x 1TB disks advertised. This particular unit appears to have E3-1231v3 and 2x 2TB disks (drool).

    That's what I thought.. 2x2 isn't bad.

    @alfred said:
    Title should be: "LET members ridicule OP for an hour before realizing there might actually be a hardware problem"

    I didn't see you offering free admin services or constructive advice. Wait- I still don't. Also, lol at software raid issues being hardware related because disks have been formatted.

    Thanked by 1netomx
  • WSS said:

    Being that he's aborted 4096 installations, who knows what the hell they were beforehand,

    But I'd hope starting a new installation would wipe all that out. And cripes, they better wipe the disks after a customer cancels a server, before handing it over to the next customer :O

    #lexit spread the word.

  • WSSWSS Member

    @willie said:

    WSS said:

    Being that he's aborted 4096 installations, who knows what the hell they were beforehand,

    But I'd hope starting a new installation would wipe all that out. And cripes, they better wipe the disks after a customer cancels a server, before handing it over to the next customer :O

    If they're like OVH- oddly, no. I've had complete LVM names and data on mine. So, I make a habit of doing a few DDs from a ramdisk boot just to ensure the bastard is wiped when it's time to go away.

  • OMG. I asked OVH about that and they told me they definitely completely wipe all disks before the next person gets them. I don't think I had anything really sensitive on my OVH dedis but this makes me want to use LUKS on everything. Wow.

    Yeah, I guess dd'ing from ramdisk (not sure how to launch that) or rescue mode would handle it. Shouldn't be the customer's responsibility though. Sigh.

    #lexit spread the word.

  • netomxnetomx Member, Moderator

    @willie said:
    OMG. I asked OVH about that and they told me they definitely completely wipe all disks before the next person gets them. I don't think I had anything really sensitive on my OVH dedis but this makes me want to use LUKS on everything. Wow.

    Yeah, I guess dd'ing from ramdisk (not sure how to launch that) or rescue mode would handle it. Shouldn't be the customer's responsibility though. Sigh.

    Rescue mode, dd piped to ssh, ez pz

    Thanked by 1willie
  • WSSWSS Member
    edited January 2017

    @willie said:
    OMG. I asked OVH about that and they told me they definitely completely wipe all disks before the next person gets them.

    Well, I didn't actually dig for data (it sure seemed to be there), but the LVM names and so forth were intact. I still wouldn't turn over a server with anything I cared about without nuking it first..to ANYONE.

  • In the case of a vps there's not much you can do. Hmm. I've just kept sensitive stuff entirely off of hosted servers. Not that I have much that I'd want to put on them anyway, but I think of colo-ing a box somewhere someday, and/or running a tiny home server on my crappy DSL connection.

    #lexit spread the word.

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