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@Diesel - no it's not that for the security question. I know nobody from India whatsoever so that's out of the question.
The emails are the same, but some passwords were different.
@dominicl India IP can be VPN or SOCKS...
lol.
Yeah, I believe it is.
Hackers will not use their own ip,mind that
There, fixed it for you
@DewlanceVPS Chill, it's just a non-harmful joke,
And coming back at someone with a song lyric that you may or may not have just made up isn't so wise.
wow
Gold here
Now why would anyone do that?
Oh wait, lol.
The hacker, because he's a moron
If he really pulled all this off as you describe (which seems unlikely) then he's far from a moron.
Personally, I find it hard to believe someone would go through all this just to put in cancellation requests which are easily negated - I think there is more to it.
Indeed, bro.
He wiped the website, WHMCS and node too...
Password phrases work well, make up three phrases you will never forget. I usually use 8 chars for each. So, "If I had a nickle for every time" becomes "11h@Nfet" you can cap after symbols, or cap the last letter, what ever works. You will have three of these phrases so 8, 16 and 24 length passwords are easy to remember, but not readable. After resetting passwords for 10 years I taught this method to my support clients and even the dumbest users word never bother me again. Unfortunately some users taped the phrases to their monitors.
@jeff I had an algorithm like that that involved ASCII codes etc, but it ended up being too confusing for my low end brain. Now I just make up weird stuff and write it down in a "password notebook"...
@Diesel so the pw notes are digital still?
@jeff Sorry, I didn't understand you.
Could you rephrase please?
@jeff I just write it down old school, with paper and pen.
no backups.. at all? Recommendations to hosts: use the built in WHMCS email backup!
I had configured that a few days back, but it doesn't seem to be working unfortunately, or if so, i never got the email
Check your spam folder
This craps out at certain database sizes. Back up the database independently.
http://docs.whmcs.com/Backups
Normally this would call for a dramatic train wreck picture, however seeing as it's dominic, I thought this would be better.
Did you annoy any of your WJunction customers?
Did you use the same password you tend to use when you sign up for VPSs?
@W1V_Lee Hhahahhahahaha brilliant +1
This is priceless.
@dominicl I've given this some more thought and realized you are sitting on a potential goldmine in terms of future VPS product lines. Instead of following the crowd and offering regular LEBs, have you considered formalizing your "VPS experiences" line. You've already nailed 'Gone in 60 seconds!" (part I and II are in the bag, part III is in the making). for this current escapade you could simply run with "Hackers" (Revenge of the Invoices) and up next you could do "Dude, someone stole my server!" (suggest relationship building with 3 letter agency for photo op of staged DC breach). I've even got a tagline for you: "Why rent a slice of silicon, when instead you can enjoy a fully immersive, PremiumVM experience?". You'll obviously need to revise your SLA's (suggest 9.99% to be safe) but clearly with a purchased experience, uptime will mean different things to different people
.