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Hello, I found a pretty nice offer at HostUS and would like some info on uptime and support. I have read a few posts already. Will probably be choosing their London datacenter.

Thanks.

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Comments

  • Had a few servers over the years with them. Only real issue i have encountered is my production server being terminated due to a DDoS attack. But Their staff quickly resolved that issue.

  • @Gravely said:
    Had a few servers over the years with them. Only real issue i have encountered is my production server being terminated due to a DDoS attack. But Their staff quickly resolved that issue.

    Interesting. How did they resolve this? I see their London DC have 25 Gbps protection from Arbor.

  • I have a small VPS there. Fast network/disk speeds and no issues. Very professional staff and quick support.

  • @nulldev said:
    I have a small VPS there. Fast network/disk speeds and no issues. Very professional staff and quick support.

    Support seems quick indeed. Sent them a ticket a few months ago and they responded within 10 minutes. Do you know if it's a one man operation or do they have people covering support 24/7?

  • They aren't a one man show. I have a box there, and no issues for nearly two years. I couldn't be happier. Also very helpful and professional support.

  • They're great, I'm using their 768mb plan for my game server and it works very well! I can recommend them.

  • Alexander is very helpful and I know him before launch of hostus and we had 3 VPS and reseller hosting but due to downtimes didn't renewed after 1 year and yeah as others saying staff is very active to respond you.

  • Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    64 bytes from 185.122.xx.xxx: icmp_seq=1 ttl=57 time=1554.397 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=2 ttl=57 time=549.471 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=3 ttl=57 time=524.068 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=4 ttl=57 time=746.538 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=5 ttl=57 time=828.818 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=6 ttl=57 time=1019.830 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=7 ttl=57 time=1051.286 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=8 ttl=57 time=846.143 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=9 ttl=57 time=867.017 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=10 ttl=57 time=821.260 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=11 ttl=57 time=974.183 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=12 ttl=57 time=358.274 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=13 ttl=57 time=174.328 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=14 ttl=57 time=164.444 ms

  • @Wicked said:
    Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    64 bytes from 185.122.xx.xxx: icmp_seq=1 ttl=57 time=1554.397 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=2 ttl=57 time=549.471 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=3 ttl=57 time=524.068 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=4 ttl=57 time=746.538 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=5 ttl=57 time=828.818 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=6 ttl=57 time=1019.830 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=7 ttl=57 time=1051.286 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=8 ttl=57 time=846.143 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=9 ttl=57 time=867.017 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=10 ttl=57 time=821.260 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=11 ttl=57 time=974.183 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=12 ttl=57 time=358.274 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=13 ttl=57 time=174.328 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=14 ttl=57 time=164.444 ms

    That has the smell of issues on the route. Wouldn't be quick to blame provider with such high ping ratings

  • @cmsjr123 said:

    @Wicked said:
    Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    That has the smell of issues on the route. Wouldn't be quick to blame provider with such high ping ratings

    I was hoping that was the issue but pinged from multiple locations and their CP is throwing some errors.

  • @wicked be cool read the rules - 4 lines in sig that are bold kinda isn't quite in the spirit of 2 lines and unobtrusive (see the low end community post). Regarding your issue -may want to submit a ticket- usually a faster way to resolution.

    Thanked by 1alown
  • @OhMyMy said:
    @wicked be cool read the rules - 4 lines in sig that are bold kinda isn't quite in the spirit of 2 lines and unobtrusive (see the low end community post). Regarding your issue -may want to submit a ticket- usually a faster way to resolution.

    Agree, my sig was a bit annoying. Sent a ticket and they are working on it :)

  • @Wicked said:

    @cmsjr123 said:

    @Wicked said:
    Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    That has the smell of issues on the route. Wouldn't be quick to blame provider with such high ping ratings

    I was hoping that was the issue but pinged from multiple locations and their CP is throwing some errors.

    If that's the case then I would agree to blame the provider at that point. Very weird to have pings at that level though. Wonder if their edge routers or what is having trouble processing requests

  • @cmsjr123 said:
    If that's the case then I would agree to blame the provider at that point. Very weird to have pings at that level though. Wonder if their edge routers or what is having trouble processing requests

    I dunno man- a Portmaster 2E with 16MB should be able to BGP just fine..

    (I almost bought a HostUS package today that looked awesome- then I saw it was a VPS, not a KVM. Not so awesome. Not so awesome at all.)

  • @Wicked said:
    would like some info on uptime and support ... choosing their London datacenter.

    I've had a small LET special with them in the UK (they switched London DC in March). Mostly used for personal stuff, proxy server, lightweight remote desktop, and it's been very reliable and quick. I get the odd network dropout now and again but so shortlived I haven't needed to investigate. Conicidentally my VPS locked up just last week for the first time ever, the problem was resolved and ticket answered within minutes. Factoring the cost into ones expectations, I would certainly recommend them.

  • I have 3 VPS with them:

    1 Mailserver

    1 Ads server

    1 Gre tunnel to protect another server with DoS service

    All working great.

  • ClouviderClouvider Member, Patron Provider

    @Wicked said:
    Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    64 bytes from 185.122.xx.xxx: icmp_seq=1 ttl=57 time=1554.397 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=2 ttl=57 time=549.471 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=3 ttl=57 time=524.068 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=4 ttl=57 time=746.538 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=5 ttl=57 time=828.818 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=6 ttl=57 time=1019.830 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=7 ttl=57 time=1051.286 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=8 ttl=57 time=846.143 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=9 ttl=57 time=867.017 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=10 ttl=57 time=821.260 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=11 ttl=57 time=974.183 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=12 ttl=57 time=358.274 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=13 ttl=57 time=174.328 ms

    64 bytes from 185.122.xx.xxx: icmp_seq=14 ttl=57 time=164.444 ms

    Hi,

    If that's in London could you PM me your IP, the IP you were pinging to and a full, non-anonymised traceroute from the destination back to the VPS, please ? If that's London - we provide network at this location.

  • Been playing around with an US and UK VPS for a few months now. Very good performance with no downtime yet.
    Using 1 as a VPN and just tinkering with the other.

  • @Wicked

    I have 2 VPS with HostUs and both are great. You may find the following VPS benchmark in London Data Center. This is my iRedMail.org Mail Server

    HostUs Looking Glass: http://lon-lg.hostus.us

    # ./speedtest-cli --share
    Retrieving speedtest.net configuration...
    Testing from HostUS (185.122.xxx.xxx)...
    Retrieving speedtest.net server list...
    Selecting best server based on ping...
    Hosted by fdcservers.net (London) [1.15 km]: 2.906 ms
    Testing download speed................................................................................
    Download: 913.26 Mbit/s
    Testing upload speed....................................................................................................
    Upload: 566.73 Mbit/s
    Share results: http://www.speedtest.net/result/5890577713.png
    
    #  wget --no-check-certificate https://github.com/rafa3d/vHWINFO/raw/master/vhwinfo.sh -O - -o /dev/null|bash
    
              ____                                                   
        _____/\   \            __  ___       _______   ____________  
       /\   /  \___\    _   _ / / / / |     / /  _/ | / / ____/ __ \ 
      /  \  \  /   /   | | / / /_/ /| | /| / // //  |/ / /_  / / / / 
     /    \  \/___/ \  | |/ / __  / | |/ |/ // // /|  / __/ / /_/ /  
    /      \_________\ |___/_/ /_/  |__/|__/___/_/ |_/_/    \____/   
    \      /         / vHWINFO 1.1 May 2015 | https://vhwinfo.tk     
     
     hostname:    (public ip 185.122.xxx.xxx)
     SO:         CentOS Linux release 7.3.1611 (Core) 0.9.5-1 # Get professional upgrade support from iRedM 64 bits
     kernel:     2.6.32-042stab120.11
     virtual:    OpenVZ
     cpu:        Intel(R) Xeon(R) CPU E3-1240 v5 @ 3.50GHz
     vcpu:       1 core / 7008.06 bogomips
     RAM:        768 MB (51% used) / swap 768 MB (60% used)
     HD:         22G (32% used) / inkling speed 1.2 GB/s
     cachefly 10MB:  88.0 MB/s (probably Gigabit Port)
    
    # wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
    Benchmark started on Sun Dec 18 09:04:20 EST 2016
    Full benchmark log: /root/bench.log
    
    System Info
    -----------
    Processor   : Intel(R) Xeon(R) CPU E3-1240 v5 @ 3.50GHz
    CPU Cores   : 1
    Frequency   : 3504.030 MHz
    Memory      : 768 MB
    Swap        :  MB
    Uptime      : 2 days, 5:09,
    
    OS      : \S
    Arch        : x86_64 (64 Bit)
    Kernel      : 2.6.32-042stab120.11
    Hostname    : 
    
    
    Speedtest (IPv4 only)
    ---------------------
    Your public IPv4 is 185.122.xxx.xxx
    
    Location        Provider    Speed
    CDN         Cachefly    70.4MB/s
    
    Atlanta, GA, US     Coloat      15.7MB/s 
    Dallas, TX, US      Softlayer   16.7MB/s 
    Seattle, WA, US     Softlayer   16.3MB/s 
    San Jose, CA, US    Softlayer   14.2MB/s 
    Washington, DC, US  Softlayer   4.97MB/s 
    
    Tokyo, Japan        Linode      8.55MB/s 
    Singapore       Softlayer   4.33MB/s 
    
    Rotterdam, Netherlands  id3.net     36.5MB/s
    Haarlem, Netherlands    Leaseweb    53.9MB/s 
    
    
    Disk Speed
    ----------
    I/O (1st run)   : 707 MB/s
    I/O (2nd run)   : 1.3 GB/s
    I/O (3rd run)   : 1.2 GB/s
    Average I/O : 236.5 MB/s
    
    # dd if=/dev/zero of=sb-io-test bs=64k count=16k conv=fdatasync; rm -rf sb-io-test
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 1.09005 s, 985 MB/s
  • WSS said: I almost bought a HostUS package today that looked awesome- then I saw it was a VPS, not a KVM. Not so awesome. Not so awesome at all.)

    Have you looked at their KVM offerings? I have a 1GB HostUS KVM in their Ashburn location running FreeBSD (they will happily mount custom isos for you) and it works great.

  • IshaqIshaq Member
    edited December 2016

    @WSS said: then I saw it was a VPS, not a KVM. Not so awesome. Not so awesome at all.)

    What? This sentence makes absolutely no sense.

  • @Clouvider said:

    @Wicked said:
    Well, not the best start...

    PING 185.122.xx.xxx (185.122.xx.xxx): 56 data bytes

    64 bytes from 185.122.xx.xxx: icmp_seq=0 ttl=57 time=715.004 ms

    Request timeout for icmp_seq 1

    64 bytes from 185.122.xx.xxx: icmp_seq=1 ttl=57 time=1554.397 ms

    Hi,

    If that's in London could you PM me your IP, the IP you were pinging to and a full, non-anonymised traceroute from the destination back to the VPS, please ? If that's London - we provide network at this location.

    They solved this issue 13 hours ago, but sent you the IP anyways.

  • @sin said:

    WSS said: I almost bought a HostUS package today that looked awesome- then I saw it was a VPS, not a KVM. Not so awesome. Not so awesome at all.)

    Have you looked at their KVM offerings? I have a 1GB HostUS KVM in their Ashburn location running FreeBSD (they will happily mount custom isos for you) and it works great.

    I didn't see it when looking through the offerings late/early last night.

    @Ishaq said:

    @WSS said: then I saw it was a VPS, not a KVM. Not so awesome. Not so awesome at all.)

    What? This sentence makes absolutely no sense.

    It makes a lot more sense when you replace VPS with OVZ.

  • I'm hosting for 4 years with them now. Atlanta has been the most stable location. Staff is awesome and general network and disk performance is very stable. Nothing extraordinary but really reliable, production use ready I'd say. Only thing bad about them is they're getting more expensive compared to the $5 (768MB) offer years ago..

  • @Wicked said:
    Hello, I found a pretty nice offer at HostUS and would like some info on uptime and support. I have read a few posts already. Will probably be choosing their London datacenter.

    Thanks.

    I've never had anything in their London datacenter, but the service in Atlanta has been really excellent for the money (I think they were on the LET top provider list recently, and for good reason). The only hiccup was when they come under a huge sustained DDoS in August, which took things offline for a number of days. I wish they had released a post-mortem on that attack since the outage was pretty long and drawn out, but other than that, it's pretty decent for the price band they compete in.

  • London network is a bit iffy here and there (small blips of downtime). Speed is decent, although could be better, but overall im happy with them.

  • @Wicked said:

    @Gravely said:
    Had a few servers over the years with them. Only real issue i have encountered is my production server being terminated due to a DDoS attack. But Their staff quickly resolved that issue.

    Interesting. How did they resolve this? I see their London DC have 25 Gbps protection from Arbor.

    Sorry for the late reply. i had to open a ticket explaining why my i cant SSH into my server. My server displayed as Online, yet was terminated. Support had to reactivate it.

  • Haven't tried london but first ordered in few months i got my vps down many times every day due to their nodes got DDOSed, but the last few months their uptime are pretty impressive, i think they increased their price for good reasons.

  • first 24hrs with hostus got 2x dallas + 1 washington dc 2GB openvz holiday specials at $25/yr each for testing and benchmarks at https://community.centminmod.com/threads/hostus-us-holiday-deals-2gb-openvz-vps-25-yr.9874/

    variety of cpus on offer from E5-1650v2, E5-1650v3 and E5-2620v1. But for the price these are perfect for Centmin Mod LEMP stack beginners looking to test out Centmin Mod LEMP stacks :)

    Hostus was kind enough to update their openvz centos 6 and 7 templates to latest available versions so from centos 6.6 to 6.8 and centos 7.0 to 7.2 as latest. CentOS 7.3 guess too new for openvz template right now ?

  • brian777 said: Haven't tried london but first ordered in few months i got my vps down many times every day due to their nodes got DDOSed, but the last few months their uptime are pretty impressive, i think they increased their price for good reasons.

    I ended up getting 5 of HostUS's 2GB openvz holiday specials at $25/yr each :)

    • 2x Dallas
    • 2x Washington DC
    • 1x London

    London one with E3-1270v5 cpu ended up being the fastest one out of them all https://community.centminmod.com/posts/42541/. Cpus ranged from E3-1270v5, E5-1650v2, E5-1650v3, and E5-2660v2 :)

    Only issue is order form selected CentOS 7 for all 5, but all 5 defaulted to CentOS 6 OS at time of delivery. So had to rebuild for CentOS 7 :)

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