dmbhosting - personal apology
First of all please let me take this time to apologise for the situation that has occured of the first half of this year.
let me explain what has happened.
at the back end of last year after building myself a good reputation within the community i looked at getting help in expanding the business. I purchased all hardware and co located with james todd, i then accepted an offer from AMOL HIRRAY in selling 50% of the business in return for his investment and support.
Although i received the investment and put this into funding new hardware i failed to receive the support needed in expanding the business. I worked very hard in keeping up the customer satisfaction in which dmb hosting clients had come to expect from us and believe i maintained this untill early this year.
At the beginning of the year i had some personal issues to which a few of you are privvy to and others may not be i do not wish to expand on these issues or come up with excuses however it was beyond my control.
As an equalo shareholder amol decided to pick up the business and try to continue the running of the business whilst i was preoccupied this however as you are all aware did not go fully to plan and as he realised the business was bigger than he could handle he decided to cut losses and try and sell the business, this may have worked if the reputation had been kept up but due to poor customer service and some hardware issues obviously the business failed to be sold.
I did not leave the business as some emails sent to clients would suggest, i just wasnt kept in the loop and the business was trying to be sold without my consent. I have also come to be aware that the new business partners have removed themselves from the ltd company as directors and as it stands i am the only link there is.
With how much time has gone by, i could quite easily go away and never look at this site again and forget about dmb hosting but anybody who knows me will tell you im not that sort of person.
I personally feel it is i who have let people down, DMB was and is my pride and joy named after myself and built up by good customer service. It is my fault for not keeping a closer eye on the business during my absence, I am feeling though the business has been left to rot now. The hardware is stuck with othellotech with outstanding invoices and i am debating whether it is even worth salvaging or closing the company for good.
However whichever way i go i do PROMISE EACH AND EVERY ONE OF YOU A PERSONAL REFUND from my own pocket providing you can proof the invoices are from 1st of january which is when the problems started and you have not already been refunded by paypal or Amol i will refund all genuine legitimate claims within 14 days please send claims to [email protected]
AGAIN PLEASE ACCEPT MY SINCEREST APOLOGIES.