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Supremebytes down for 2 days?
Both my KVM machine(162.216.224.*) and the Solus(https://solus.supremebytes.com/) are down for me....
Tried to get in touch via ticket system, but the ticket page is also down:(https://secure.supremebytes.com/billing/supporttickets.php ); However the main site is still up.(http://www.supremebytes.com/)
Tried to reach via the phone number and the email, no reply though these lines are still on; Tried to reach via Skype, no reply.
So what's going on there? Although I do have my blog backuped once per day so basicly nothing would be lost even if sh*t really hit the fan...
Comments
Everything seems to load fine for me. We're aware of the issue with our solusvm being offline and are working to bring that back up. Can you PM or email me your container's IP address so we can check into that? damien AT supremebytes
We'll also provide an account credit for the outage after we verify the issues.
Our solusvm is back up. We needed to punch another hole in our new firewall. Oops.
Thanks.
Confirmed, solusvm is back on line now.
I was able to verify connectivity to your virtual server after some troubleshooting. Let me know if you need anything further.
Thanks, everything 's fixed 12 hrs earlier!