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› › Unable to send an email to my domain name from godaddy shared host
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Unable to send an email to my domain name from godaddy shared host

HybridHybrid Member
in Help

Hello,

So I have a domain name (let's say domain.com) from Godaddy and a shared host from godaddy.

I'm using phpMailer to send from [email protected] to [email protected], but the email never arrives.

However if I send from [email protected] to any other email like gmail, yahoo and hotmail, the emails are arriving just fine.

My mx are set to:
smtp.secureserver.net

mailstore1.secureserver.net

I just can't figure it out, it seems godaddy are not letting me send an email from my domain to my domain. Anyone been through this before or have any idea how to solve it?

Comments

  • RalliasRallias Member

    Are you authenticating as [email protected]?

  • HybridHybrid Member
    edited August 2014

    @Rallias said:
    Are you authenticating as [email protected]?

    According to godaddy, I don't need to authenticate,

    Im also running phpmailer debugger, and it seems the message is sent correctly from info@domain to email@domain, just somehow it's never arriving to email@domain.

    2014-08-13 23:37:17 SERVER -> CLIENT: 220-*****.secureserver.net ESMTP Exim 4.82 #2 Wed, 13 Aug 2014 16:37:17 -0700 
220-We do not authorize the use of this system to transport unsolicited, 
220 and/or bulk e-mail.
2014-08-13 23:37:17 CLIENT -> SERVER: EHLO domain.com
2014-08-13 23:37:17 SERVER -> CLIENT: 250-*****.secureserver.net Hello localhost [127.0.0.1]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
2014-08-13 23:37:17 CLIENT -> SERVER: MAIL FROM:
2014-08-13 23:37:17 SERVER -> CLIENT: 250 OK
2014-08-13 23:37:17 CLIENT -> SERVER: RCPT TO:
2014-08-13 23:37:17 SERVER -> CLIENT: 250 Accepted
2014-08-13 23:37:17 CLIENT -> SERVER: DATA
2014-08-13 23:37:17 SERVER -> CLIENT: 354 Enter message, ending with "." on a line by itself
2014-08-13 23:37:17 CLIENT -> SERVER: Date: Wed, 13 Aug 2014 23:37:17 +0000
2014-08-13 23:37:17 CLIENT -> SERVER: To: [email protected]
2014-08-13 23:37:17 CLIENT -> SERVER: From: Test 
2014-08-13 23:37:17 CLIENT -> SERVER: Subject: First Mailer Message
2014-08-13 23:37:17 CLIENT -> SERVER: Message-ID: <[email protected]>
2014-08-13 23:37:17 CLIENT -> SERVER: X-Priority: 3
2014-08-13 23:37:17 CLIENT -> SERVER: X-Mailer: PHPMailer 5.2.8 (https://github.com/PHPMailer/PHPMailer/)
2014-08-13 23:37:17 CLIENT -> SERVER: MIME-Version: 1.0
2014-08-13 23:37:17 CLIENT -> SERVER: Content-Type: text/plain; charset=iso-8859-1
2014-08-13 23:37:17 CLIENT -> SERVER: Content-Transfer-Encoding: 8bit
2014-08-13 23:37:17 CLIENT -> SERVER:
2014-08-13 23:37:17 CLIENT -> SERVER: Hi!
2014-08-13 23:37:17 CLIENT -> SERVER:
2014-08-13 23:37:17 CLIENT -> SERVER:  This is a test e-mail sent through the website.
2014-08-13 23:37:17 CLIENT -> SERVER:
2014-08-13 23:37:17 CLIENT -> SERVER: .
2014-08-13 23:37:17 SERVER -> CLIENT: 250 OK id=1XHi6X-0002iP-Ob
2014-08-13 23:37:17 CLIENT -> SERVER: QUIT
2014-08-13 23:37:17 SERVER -> CLIENT: 221 *****.secureserver.net closing connection
  • CharlesACharlesA Member

    Double check your MX records. They are used to sell mail servers what server to send your mail to so you can receive it. smtp.secureserver.net sounds like a sending only server.

  • HybridHybrid Member

    @CharlesA said:
    Double check your MX records. They are used to sell mail servers what server to send your mail to so you can receive it. smtp.secureserver.net sounds like a sending only server.

    If I send from [email protected] to [email protected] using Webmail, it works just fine. If i send from a gmail to @domain.com it works fine aswell.

    The problem is only when I'm sending from @domain to @domain.com from the host shared server (emails are different and both exist)

  • upfreakupfreak Member

    You need to configure localrelay in your sendmail/phpmailer settings. sendmail considers your @domain.com emails as local accounts and delivers via local relay. This has very little do with Godaddy.

  • CharlesACharlesA Member
    edited August 2014

    It would be a good idea to get in touch with godaddy support and see if they have any suggestions.

    @upfreak said:
    You need to configure localrelay in your sendmail/phpmailer settings. sendmail considers your domain.com emails as local accounts and delivers via local relay. This has very little do with Godaddy.

    Only problem with that is it's a shared host, so you'd have to go thru godaddy to get the issue resolved. Your logic sounds fine tho.

  • HybridHybrid Member

    I think I figured it out, it can usually be configured from cPanel, like the attached screenshot


    but it seems godaddy doesn't allow its users to configure this, so I need to contact them in order to do it.

    Thanks @upfreak & @CharlesA

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