Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In with OpenID
Advertise on LowEndTalk.com

In this Discussion

Criteria for Selecting a provider.

Criteria for Selecting a provider.

CoreyCorey Member
edited May 2012 in General

At ydgh we are constantly improving on our services, but I was wondering what the community thought about their ideal criteria for selecting a provider?

BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!

Comments

  • A provider standing by their service, standing by their product and standing by their support would be one that would turn out to be great.

  • I use the criteria on this site:

    http://www.vpsadvice.com/

    However, I'm biased because I wrote it :)

    My Advice: : VPS Advice
  • CoreyCorey Member

    @liam burstnet is probably one of the reasons I got into this business :P... I hate them.

    Singlehop isn't cheap last time we were in there :P

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • JacobJacob Member
    edited May 2012

    The facility burstnet use in manchester is not by any means a cheap as chips datacenter(telecity), The area is quiet and pretty nice. Temperatures on Hard Drive are usually at 28 C.

    Not sure about the US Datacenters, I would say FDCServers is worse in the US.

    @liam said: Providers who aren't in heavily occupied / "cheap as chips" datacentres (OVH,Burst,singlehop,hetzner,redstation,continuum, kansas city etc).

    Thanked by 11q1
  • MrAndroidMrAndroid Member
    edited May 2012

    RedundantDNS is a must.

    Also, if their website is on shared hosting, I gather they don't have the technical skills to run a web server, so I would then seriously doubt they have the technical skills to run a physical server.

    The Original Daniel.

  • CoreyCorey Member

    @Daniel what do you mean redundant dns? Redundant dns on the providers site? There is a website around here somewhere that tells you if someone is on shared hosting, anyone care to share?

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • @Corey said: @Daniel what do you mean redundant dns? Redundant dns on the providers site? There is a website around here somewhere that tells you if someone is on shared hosting, anyone care to share?

    Means the name servers for the website are on completely different servers and data centres (e.g. http://who.is/dns/landofdaniel.com/).

    http://www.whoishostingthis.com/

    The Original Daniel.

  • jcalebjcaleb Moderator

    If I can do it all over again:

    I will choose providers that has been long around and with no stock. And then watch out everyday if they have stock =)

    Twitter Bootstrap Themes for your software projects. I recommend Prometeus and Catalyst Host

  • We find our customers demand high pony/$ ratios when purchasing.

    Francisco

    BuyVM - OpenVZ & KVM Based / TUN, PPTP, FUSE, SIT & GRE Enabled! / Stallion Control Panel
  • JarJar Member

    I want excessive performance on network and hardware. I've no intention of using much of it. The point is I want to feel as though the guy next to me has got to be one heck of a jerk to leave me with an unreasonable allotment of CPU, disk I/O, and bandwidth.

    I like good templates. I enjoy seeing the cool premade OpenVZ templates made by people like Francisco. Update them, make or add new ones every now and then. Don't be like the company that can count to 3 and just let them be as they are forever.

  • jcalebjcaleb Moderator

    Depends on where I will use my vps. If only for testing/playing/personal use, I choose cheap offer with reasonable resources (io=30mb/s, cpu not throttled, etc), and the provider that gives monthly payment, to reduce risk.

    I for production, Provider must be giving vps service for at least 2 years. I read a lot of thread to have a feel about the reputation of the provider. Usually, it is a red flag if provider ask stupid technical question. It is a good sign if the provider gives good answer to technical problems here in leb. So community participation plays part, because there you can gauge if provider is technically capable.

    Of course, location, templates are important too.

    Twitter Bootstrap Themes for your software projects. I recommend Prometeus and Catalyst Host

    Thanked by 1Boltersdriveer
  • CoreyCorey Member

    @jarland I feel you there, that sounds like a very reasonable request.

    @jcaleb there are indeed a lot of people that startup in this market and do a hit and run. So the 2year rule is a good one.

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • @Fransisco Don't forget adequate thrusts/second ratio, and 2^32 IPs per VPS.

  • CoreyCorey Member

    @lvraatiems sorry, I don't understand what your talking about.

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • JarJar Member

    Titty sprinkles?

  • CoreyCorey Member

    What about openvz/kvm/xen and burst/vswap?

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • jcalebjcaleb Moderator
    edited June 2012

    @Corey said: What about openvz/kvm/xen and burst/vswap?

    depends on what i need. if i want to study/experiment, i use ovz and xen because its so easy to reinstall. if for production, i will choose xen or kvm. but perhaps i prefer kvm more.

    Twitter Bootstrap Themes for your software projects. I recommend Prometeus and Catalyst Host

  • @jarland said: Titty sprinkles?

    BuyVM has that on their control panel.

    Catalyst Host - Pie Approved!
  • Personally,

    Cheap rates, decent support, somewhat decent ToS which helps us as much as it helps you.

    Oh, and active community members like yourself.

  • CoreyCorey Member

    @jcaleb Ahh, we are thinking of launching kvm soon anyway :)

    @eastonch ToS is a little touchy - usually they are there to help the company or there wouldn't be a ToS. Half of the ToS usually protects other customers if a single customer is abusing and what not. Think of it this way, usually if the ToS is helping the company succeed, it is helping the customer succeed indirectly.

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • I'd look at ToS as this: Its more of a tool the company can use to help protect their customers. Sure they can use it to the full extent and screw you over but I highly doubt a company that wants to succeed will do this.

    Of course I could just be idealistic and stupid.

    Catalyst Host - Pie Approved!
  • CoreyCorey Member

    @HalfEatenPie I think you are right, but it protects the customers and the company at the same time.

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
    Thanked by 1HalfEatenPie
  • I mean its basically should be set-in-stone (metaphorically) what your company will offer, and what you expect of the customer. Now some companies just talk about what they expect the customer to offer (e.g. not upload this not do that) but never really touches up on what they're willing to do for the customer's cooperation.

    I was on pieserv.com and one thing I really liked came up. They gave a basic overview of what they expect (basically everything on the list literally) and what they'll provide (refunds within 5 days, they'll try to fix whatever problem happens if you open up the ticket, ).

    Or like how Site5.com on their Terms of Service includes a blurb about exactly what does 99.9% uptime mean and such.

    I might be babbling a little bit here but in agreement with your statement, I believe that Terms of Service should protect the customers and the company. A mutual agreement between the two for the exchange of service-currency.

    Catalyst Host - Pie Approved!
  • TazTaz Disabled

    Friendly staff, Noob friendly panel ( if they are using custom) or well documentation, good response time. Do not need 10 min but atleast an hour or 2 is fine.

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

  • CoreyCorey Member

    @NinjaHawk an hour or 2 would mean that they would need 24/7 support wouldn't it?

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • TazTaz Disabled

    @Corey yes indeed. 24/7 but not instant. Quality is better then quantity.

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

  • CoreyCorey Member

    @Ninjahawk we thought about putting 24/7 support back in but only for simple requests - anything higher than level 1 tech would need to wait. That sound reasonable?

    BitAccel - OpenVZ VPS / IRC,VPN,Anything Legal & Unrivaled Support!
  • TazTaz Disabled

    @Corey being a provider my self, I understand the l3 issue. As long as I know some one is aware about my issue and they will take care of it In a timiely manor, I am happy.

    Time is good and also bad. Life is short and that is sad. Dont worry be happy thats my style. No matter what happens i won't lose my smile!

Sign In or Register to comment.