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Help Please Email question

thedarkfoxthedarkfox Member
in Help

I am having a strange problem with email. I am running Vestacp and I have my mail setup through zoho, on one of my sites I have a contact form pointing to my email address, if someone fills that out it will not go to my zoho inbox only to the webmail inbox in the vestacp, but if I email directly it goes to my zoho inbox? Has anyone had this problem?

Thanks

Comments

  • hellogoodbyehellogoodbye Member

    I had the same problem when I tried to implement a contact form, except the mail was going to Webmin and not to Zoho. The same thing happened when I tried to use Outlook even though all the MX records were fine, DNS was fine. In the end I had to get rid of the form because it just wasn't working out. Hopefully someone can offer some help!

  • SilvengaSilvenga Member

    Can you post the headers of the emails that are being misplaced?

  • thedarkfoxthedarkfox Member
    edited April 2014

    @silvenga You mean this?

    Return-path: *@server1.candyvps.com
    Envelope-to: *@easydoctorloans.com
    Delivery-date: Thu, 03 Apr 2014 16:31:16 -0400
    Received: from admin by server1.candyvps.com with local (Exim 4.72)
    (envelope-from *@server1.candyvps.com)
    id 1WVoI7-0002oz-9Z; Thu, 03 Apr 2014 16:31:15 -0400
    Date: Thu, 3 Apr 2014 20:31:15 +0000
    To: Easydoctorloans *@gpnbank.net
    From: mike p *@affordablesocial.com
    Subject: New Application
    Message-ID: 6d3e1e51de67dfbea1667fe739f33df4@easydoctorloans.com
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="b1_6d3e1e51de67dfbea1667fe739f33df4"
    Content-Transfer-Encoding: base64

  • SpiritSpirit Member
    edited April 2014

    @thedarkfox formatted to make it readable and removed your name from mail address - I hope that's fine by you.

    Thanked by 1Silvenga
  • thedarkfoxthedarkfox Member

    @Spirt thanks, and the emails go to the others just not to the address on my server.

  • amhoabamhoab Member

    Your mail server is using LMTP and not doing an MX lookup. I'm not near a computer, but you'd have to configure your mail server to try to deliver mail externally.

  • nunimnunim Member

    Did you check the exim log? On Debian it's /var/log/exim4/mainlog

  • thedarkfoxthedarkfox Member

    I am new to this but I am looking here: https://www.debian.org/releases/stable/i386/ch08s05.html.en

    at 8.5.3. Configuring the Exim4 Mail Transport Agent
    configure for internet site
    Does this seem to be right?

  • SilvengaSilvenga Member

    @thedarkfox saidZ
    silvenga You mean this?

    Perfect. Well it appears from the headers that emails are going:

    Vestacp > local MTA > localhost

    Rather than:

    Vestacp > local MTA > Zoho

    If you were using Postfix I would say that mydestination is incorrect, resulting in Exim4 delivering to localhost because it believes that it is the server easydoctorloans.com. Is there a setting in Exim4 that allows specifying the name of the local server @nunim?

    However, there are many ways that is can also occur. Like @amhoab said your MTA may be doing internal lookup incorrectly. I would check the logs for more information.

  • thedarkfoxthedarkfox Member
    edited April 2014

    Here is my log:
    014-04-03 14:12:41 exim 4.72 daemon started: pid=2084, -q1h, listening for SMTP on port 25 (IPv6 and IPv4) port 587 (IPv6 and IPv4) port 2525 (IPv6 and IPv4) and for SMTPS on port 465 (IPv6 and IPv4)
    2014-04-03 14:12:41 Start queue run: pid=2085
    2014-04-03 14:12:41 End queue run: pid=2085
    2014-04-03 14:13:37 1WVm8v-00018U-5w <= [email protected] U=root P=local S=947
    2014-04-03 14:13:38 1WVm8v-00018U-5w => *@affordablesocial.com R=dnslookup T=remote_smtp H=5864f5a1bf86174ca7f20d75986225.pamx1.hotmail.com [65.54.188.109]
    2014-04-03 14:13:38 1WVm8v-00018U-5w Completed
    2014-04-03 15:12:41 Start queue run: pid=22273
    2014-04-03 15:12:41 End queue run: pid=22273
    2014-04-03 15:34:57 1WVnPc-0007GM-SQ <= [email protected] H=sv4-smtp1.zoho.com (resolver2.sv4.zoho.com) [72.5.230.66] P=esmtps X=TLSv1:AES256-SHA:256 S=10462 id=1974281792.58244.1396553690601.JavaMail.sas@[172.31.251.160]
    2014-04-03 15:34:57 1WVnPc-0007GM-SQ => *** *@easydoctorloans.com R=localuser T=local_delivery
    2014-04-03 15:34:57 1WVnPc-0007GM-SQ Completed
    2014-04-03 15:34:59 1WVnPf-0007GN-JR <= [email protected] H=sv4-smtp2.zoho.com (resolver3.sv4.zoho.com) [72.5.230.67] P=esmtps X=TLSv1:AES256-SHA:256 S=6395 [email protected]
    2014-04-03 15:34:59 1WVnPf-0007GN-JR => **** *@easydoctorloans.com R=localuser T=local_delivery
    2014-04-03 15:34:59 1WVnPf-0007GN-JR Completed
    2014-04-03 15:59:06 1WVnn0-0000Ud-Co <= [email protected] U=admin P=local S=10605 [email protected]
    2014-04-03 15:59:07 1WVnn0-0000Ud-Co => noreply noreply@easydoctorloans.com R=localuser T=local_delivery
    2014-04-03 15:59:08 1WVnn0-0000Ud-Co => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
    2014-04-03 15:59:10 1WVnn0-0000Ud-Co => *@me.com R=dnslookup T=remote_smtp H=mx4.me.com.akadns.net [17.172.34.66]
    2014-04-03 15:59:10 1WVnn0-0000Ud-Co Completed
    2014-04-03 16:12:41 Start queue run: pid=4727
    2014-04-03 16:12:41 End queue run: pid=4727
    2014-04-03 16:26:02 1WVoD4-00026z-8J <= [email protected] U=admin P=local S=10641 [email protected]
    2014-04-03 16:26:03 1WVoD4-00026z-8J => noreply *@easydoctorloans.com R=localuser T=local_delivery
    2014-04-03 16:26:04 1WVoD4-00026z-8J => *@me.com R=dnslookup T=remote_smtp H=mx1.me.com.akadns.net [17.172.34.10]
    2014-04-03 16:26:04 1WVoD4-00026z-8J => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
    2014-04-03 16:26:04 1WVoD4-00026z-8J Completed
    2014-04-03 16:31:15 1WVoI7-0002oz-9Z <= [email protected] U=admin P=local S=10622 [email protected]
    2014-04-03 16:31:16 1WVoI7-0002oz-9Z => noreply *@easydoctorloans.com R=localuser T=local_delivery
    2014-04-03 16:31:17 1WVoI7-0002oz-9Z => *@gpnbank.net R=dnslookup T=remote_smtp H=grid1i.seg.att.com [209.65.160.73] X=TLSv1:AES256-SHA:256
    2014-04-03 16:31:18 1WVoI7-0002oz-9Z => *@me.com R=dnslookup T=remote_smtp H=mx4.me.com.akadns.net [17.172.34.67]
    2014-04-03 16:31:18 1WVoI7-0002oz-9Z Completed
    2014-04-03 17:12:41 Start queue run: pid=18672
    2014-04-03 17:12:41 End queue run: pid=18672
    2014-04-03 18:12:41 Start queue run: pid=30285
    2014-04-03 18:12:41 End queue run: pid=30285
    2014-04-03 19:12:41 Start queue run: pid=9285
    2014-04-03 19:12:41 End queue run: pid=9285
    2014-04-03 20:12:41 Start queue run: pid=20615
    2014-04-03 20:12:41 End queue run: pid=20615
    2014-04-03 21:12:41 Start queue run: pid=32115
    2014-04-03 21:12:41 End queue run: pid=32115
    2014-04-03 22:12:41 Start queue run: pid=11046
    2014-04-03 22:12:41 End queue run: pid=11046

  • SilvengaSilvenga Member

    @thedarkfox said:
    Here is my log:

    Crap, wall of text. Ummm, sorry but can you PasteBin that (http://pastebin.com/)? Or Gist (https://gist.github.com/)? So we reduce spam and preserve formatting?

  • amhoabamhoab Member

    See if this will work (if you're on Debian/Ubuntu): http://serverfault.com/a/150931 .

  • seaeagleseaeagle Member
    edited April 2014

    local mail domain

  • seaeagleseaeagle Member

    remove your domain from /etc/localdomains and add it to /etc/remotedomains

  • thedarkfoxthedarkfox Member

    Thank you all for the suggestions unfortunately none are working. I am running Centos6 and I have no /etc/localdomains I have located my exim.conf file but not sure what to do from here.

  • seaeagleseaeagle Member

    search for localdomains and remotedomains in case it is in another location on your system.

  • nunimnunim Member
    edited April 2014

    I don't see any MX record pointing to Zoho for that domain:

    easydoctorloans.com has address 192.65.xxx.yyy
easydoctorloans.com mail is handled by 0 easydoctorloans.com.
  • thedarkfoxthedarkfox Member

    @Nunim just switched it over to a cpanel hosted account. Thanks all for the help

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