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What happened with phasenetworks again?
I have a problem,and opened a ticket,but time goes by,no any reply....
I think they WHMCS has some bugs should to fix.
"Why Suspense my VPS of invoice not pay?
I received the invoce on today morning,but why stop my VPS?
And looks it has Overdue on Payment,but in November,i ordered,and in Jan,2014 (about 5 days ago),you give me VPS.(Ticket ID:#878433)...And no any invoice...
"This is a notification that your service's with Phase Networks have been suspended. The details of this suspension are below:
Product/Service: VPS1
Amount: $1.00AUD
Due Date: Thursday, December 26th, 2013
Suspension Reason: Overdue on Payment
Please contact us as soon as possible to get your service reactivated.
PLEASE NOTE
ALL SUSPENDED ACCOUNTS WILL BE REMOVED WITHIN DAYS. PHASE NETWORKS IS NOT LIABLE FOR DATA LOST DURING THIS REMOVAL AND IT IS THE SOLE RESPONSIBILITY OF THE ACCOUNT OWNER TO MAKE EFFORTS WITH OUR SUPPORT DEPARTMENT TO RESOLVE THESE ISSUES. THIS STATEMENT OVER POWERS ANY STATEMENT MADE BY ANY MEMBER OF STAFF AND IS NOT SUBJECT TO CHANGE.
PLEASE FULLY UNDERSTAND YOUR DATA WILL BE DESTROYED WITHIN 7 DAYS IF CONTACT IS NOT MADE. THIS ACTION CANNOT BE UNDONE.
Thank you for your time with Phase Networks.
Kind Regards,
Phase Networks""
